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Customer service representative

Location:
Lagos, Nigeria
Salary:
60000
Posted:
October 19, 2020

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Resume:

ONYISHI, ONYINYECHI JULIETH

No. ** Natufe street, surulere, Lagos

adg32k@r.postjobfree.com

081********

PROFILE SUMMARY

Highly efficient and diligent fresh graduate, with relative experience in sales, administration, and office management, with excellent enthusiasm to deliver quality customer service to customers and upholding company policies and procedures while working with staffs and contributing to the organization bottom line. WORK EXPERIENCE

NATIONAL YOUTH SERVICE CORPS March 2019 - March2020 Teacher

Responsibility

Created biology and basic science lesson plan and taught the planed subjects to ss1-3 and jss1- 3 respectively.

Tracked student's progress and provided appropriate feedback to the management.

Developed tests, created and reinforced classroom rules.

Selected and used a range of desperate learning resources to bring the students up to speed. N and N Driving School Nsukka Enugu state

Customer Service Representative/Receptionist 2015-2016 Responsibilities

Greeting and welcoming customers in a friendly and professional manner.

Handling customers payment using POS, bank check or by cash.

Answer and screen phone calls

Organize and schedule meetings as needed.

Process driver’s license.

Register new students for training.

Maintain office cleanliness and organization of resources.

Giving students an in-class driving training when necessary.

Generate driving certificates

CONISE COMMUNICATION AND FASHION STORE. 2011-2014

Sales/Customer Service representative

Responsibilities

Oversee the buying of goods for sell in the store.

Answer questions from customers both online, calls and in person.

Promote company’s product and services using any means necessary

Handling customers payment using scanners, POS, bank checks or by cash.

Generating and selling of MTN recharge voucher.

Registration of MTN new SIM cards and retrieve old lines.

Sell and monitor the sales of recharge card, phones and phone accessories.

Oversee sales of cloths, bags and shoes.

Hire and train new employees.

Oversees the progress of agents in charge of MTN SIM registration. EDUCATIONAL QUALIFICATION

Higher National Diploma (HND) 2016-2018

Federal Polytechnic, Idah Kogi State.

Major: Biology/Microbiology (UPPER

CREDIT)

Ordinary National Diploma (OND) 2013-2015

Federal polytechnic Idah Kogi state

Major: Science Laboratory Technology

West African examination Council 2004-2010

Saint Cyprian's Special Science School Nsukka Enugu State.

First School Leaving Certificate 1996-2003

Enugu Road Primary School Nsukka Enugu State.

SKILLS

Excellent oral and written communication and presentation skills.

Great analytical skills.

Strong ability to balance multiple priorities with excellent time management.

Strong attention to detail and can remain focused for a long time.

Acts quickly and decisively.

Excellent interpersonal and organizational skill.

Patient by nature.

Fast learner and team playing skills.

Proficient in Microsoft packages.

Great analytical skills.

REFERENCES

Available on request.



Contact this candidate