Kimberly Hill

*** ******** *****

Brooklyn New York 11213

Mobile 917-***-****

Email: adg30v@r.postjobfree.com

Work Experience

The Wayfarer - December 11, 2015 - March 12, 2020

In Room Dining/ customer service, general office administrative duties, ordering office supplies,

interact with customers for special requests, allergy questions, and dinner orders via phone

requests. Restaurant order taker via main phone line, as well as Postmates,Seamless, Caviar,

Doordash, UberEats direct handling.

Liasion with the Executive Chef, Sous Chefs, General Manager and Floor Managers, research and provide copies of guest checks via email notification, pay check distribution, scanning, Open Table reservations. Customer inquiry regarding menu items, location, parking availability, hours, hotel information. Garden Apothecary (pharmacy & consumer store) - January 8, 2015 - January 1, 2017

Cashier and Customer Service (part-time)

Brooklyn, NY

Caretaker/Nanny for Hillary Neal (part-time) - June, 7, 2013 - June, 2015 Brooklyn, NY

Planet Fitness, LLC - November 2012 - June 2013

Customer Service Representative front desk

Brooklyn, NY

Unemployed - Extensive Job search

February 21, 2012 - November 2012

Brooklyn, NY

ChaseWorks - October 17, 2011 - February 21, 2012

Brooklyn, NY

Research Analyst (temporary )

Unemployed

Brooklyn, NY October 2010 - October 2011

Fidelity Investments. New York, NY. January 2006 - September 2010 Position: Associate Compliance Analyst

Maintained records for all licensed employees who are not brokers or involved with sales/trading functions. Oversee that registered employees complete all ongoing training requirements and maintain an update fingerprint records for registered employees. Process the termination of registered representatives within the mandatory time constraints. Supervise all appropriate reporting of customer complaints, criminal proceedings, and civil matters. I was Co-creator of the Firm’s On-Line Termination Process. Also, the was direct liaison between individuals, states and Firm regulatory bodies Prudential Financial Inc. New York, NY. January 1998 – January 2006 Position: Registration Analyst

Liaison for Department Manager, Attorneys and Branch managers as required. Direct handling of non-registered prospective Financial Advisors and maintained accurate registration records and/or files. Also, responsible for the notification to the National Association of Securities Dealers (NASD) in the event of discrepancies or changes that were made. Daily phone communication with Attorneys and Branch Managers. Follow up with returned Rapp sheets

(background verifications) concerning fingerprint review from FBI Department of Justice. Supervised and updated the monthly maintenance of deficient licensing spreadsheets for Branch Managers and Home Office Executives Paine Webber, Inc/UBS. Weehawken, NJ. July 1993- January 1998 Position: Registration Services/Analyst

Processed Trainee applications for the NASD. Updated Department of Justice fingerprint cards. Updated arbitrations, complaints & proceedings. Extensive phone communication with department heads as well as internal and outside counsel. Updated deficient agents for the American Stock Exchange. Dean Witter Reynolds, Inc . New York, NY December 1989- July 1993 Position: Registration Assistant

Provided service to over 50 branch offices including but not limited to: Transferred broker registrations, commodity & Investment Advisor licenses and updated U-4s. Handled full & partial terminations, branch openings, closings, and major changes within the office. Extensive telephone interaction with assistant managers. Provided follow-up on background investigations when needed. Education

Medgar Evers College Brooklyn, NY January 1990- May 1990 Study: Freshmen Studies in Business Administration SCS Business & Technical Institute Brooklyn, NY September 1988- March 1989 Study: General Office & Computer Training.

Received: Certificate of Merit for Outstanding Skills. Computer Skills

• Microsoft Windows, Apple Mac products

• Excel

• PFS First Choice

• Outlook

• WebCRD

• National Futures Association MRRSystem

• NASD Faqs including electronic license filing for temporary or immediate approvals, additional states, terminations.

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