Tequila D Horn

***** ** **** ***. *****,Fl *****

Phone: 352-***-****

Email:adg2y4@r.postjobfree.com

OBJECTIVE:

To obtain a full-time/part-time position in a challenging work environment that will allow the utilization and enhancement of analytical Customer Service Skills.

MAJOR STRENGTHS:

Over 8 years of experience in the Hospitality/Customer Service field Highly skilled in preparing customers’ orders

Comprehensive knowledge of day to day operations in Deli/Cafeteria and Dining room setting In-depth knowledge of ensuring the quality of all products sold to customers Willingness to learn efficiently and effectively

Supervision of large groups of people.

Ability to communicate clearly

Time management/Management skills

Inventory Management

Client & Vendor Relations

WORK EXPERIENCE:

AdventHealth Ocala-Ocala,FL

Traypasser, 12/2019-Current

Preparing, serving, and distributing food

Cleaning, sanitizing dishes, utensils and work area Performing any combination of duties on trayline.

Assists taking meal orders from patients and explaining diet restrictions. Leesberg, FL

HHA, 6/2019-12/2919

Supports patients by providing housekeeping and laundry services, shopping, and other household requirements, Preparing and serving meals/ snacks, and running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming. Marion Oaks Assisted Living-Ocala,FL

Caregiver, 4/2019-6/2019

Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.

Allows and encourages residents to do as much of their own care as possible. Serves meals to residents in the dining room or apartments and may assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident’s right to free choice and records and reports changes in resident’s eating habits to the supervisor. Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents. Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor. Assists residents with medication as defined in medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits understanding of and follows medication policies and procedures.

Maintain a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas. Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance. Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident.

Encourages teamwork through cooperative interactions with co-workers. Wendy's- Pilot Gas Station-Ocala,FL

Crew Member, 8/2012-10/2018

Hold guests at highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Follow safety, food safety and sanitation guidelines; comply with all applicable laws. Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas

(sweeping, mopping and washing dishes)

Prepare/Assemble food and drinks

Operate cash register- cash handling

Ensure quality-adhere to recipe

Able to learn and execute multiple tasks.

Effectively execute quick service standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Church's Chicken-Tifton, Georgia

Shift Manager, 3/2013-10/2015

Delegating tasks to restaurant staff and supervising their performance Maintaining a fully-stocked inventory and ordering food supplies, as needed Managing dining area

EDUCATION:

Ethline R William's Preparatory School

General Studies-High School Diploma

LICENSES/CERTIFICATIONS:

HHA Certification

First Aide Certified

MED Tech Certification

Phlebotomy Certification

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