Accounting Customer Service Office Support

Siobhán S. O’Connor

207-***-**** adg2un@r.postjobfree.com PO Box 52431 Boston, MA 02205

Accounting Customer Service Office Support

SAGE 100 – Agresso (Unit4) - SAGE 500 ERP – Microsoft Dynamics Great Plains (GP) – SAP – Deltek

Microsoft Office (Excel, Word, Outlook, PowerPoint, Access) Familiar with google products and apple products

Accounts Payable Specialist with proven ability to learn new software and adapt to different systems to provide accurate and timely support for accounting operations. Strong attention to detail with preciseness and ability to meet deadlines.

EXPERIENCE

Temporary Agencies, Greater Boston, MA 2011-Present

Accounts Payable/Receivable Clerk, Accounting Assistant, Staff Accountant, Customer Service/Underwriting Assistant

Contracted to perform accounting support role at companies throughout the region. Assignments included:

●Henley Enterprises, Inc (Roessel Joy) 12/2019 – 01/2020 Coded and entered invoices into SAGE 100

●Vinfen (Kforce®) 01/2019 – 03/2019 entered, processed and scanned invoices for payment using Agresso (Unit4) and maintained accounts payable files. Used three (3) way invoice processing.

●Alzheimer’s Association (Accountemps®) 03/2016 – 04/2017 Posted invoices and cash receipts for bank deposits, credit card deposits via Convio and Kintera Revenue into SAGE 500 ERP created pivot tables in excel to post payments.

●YouthBuild USA (Accountemps®) 02/2015 – 02/2016 Used Great Plains software to prepare, review, input vendor vouchers. Used two (2) way invoice processing. Post cash receipts, cash disbursements, bank deposits and reconciliation of accounts. Consolidated billing process to reduce check-writing time.

●PMC Insurance Group (Randstad USA ®) 07/2014 – 10/2014 Provided Customer Service for requested, received and processed information from all relevant sources i.e. SAP. Provided information to supervisors and

co-workers by telephone, in written form, e-mail, or in person.

●Visiting Nurse Association (VNA) of Boston (Hire Partnership, LLC) 05/2014 – 06/2014 Input vendor invoices, scanned up to 200 disbursement checks per day, and processed bank deposits averaging $20,000/week.

●Bryant Associates, Inc. (Aerotek) 04/2013 – 05/2013 Sorted and inputted vendor invoices using Deltek; coded and wrote disbursement checks.

●Massachusetts Institute of Technology (MIT) (Hollister Staffing) 03/2012 – 06/2012 Scanned approximately 600 PO and Non PO documents per day into the SAP workflow, using Ixos Enterprise Scan software; used SAP to track invoices.

Siobhán S. O’Connor

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Lexington Insurance Company, Boston, MA 12/2001-01/2011

SAP Master Data Maintainer (4 years) and Collections Representative/Accounts Payable Clerk (6years)

SAP Master Data Maintainer 04/2007 -01 /2011

Updated vendor Addresses starting with over 1,000 items atvbeginning of conversion to less than 10 items per month at end of job.

Used SAP to consolidate high volume of insurance policies; average daily count 200.

Processed new address information and changes using S Office Suite, and Concur.

Participated in User Acceptance Testing prior to new software implementation.

Collections-A/P 12-2001 - 04/2007

Researched, determined and processed premium payments up to $20,000,000 using Excel, Access, Word and Outlook.

Posted payments, adjusted and reconciled accounts.

Researched and problem solved why differences in premium due via systems and vendor invoices.

Prepared and submitted quarterly IRS report for intercompany balances.

EDUCATION

Ball State University Muncie, IN Associate of Arts

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