Abshir Dahir

UAE

Email: adg2ig@r.postjobfree.com Mobile: 054*******

Nationality: British Marital Status: Engaged

Expert business strategist with a sound understanding of organizational development and sales. Skilled communicator with over 9 years of experience providing companies with successful solutions to building organizational success. Persuasive negotiator who uses integrity and professionalism in presenting products and services, assessing acquisition opportunities, and identifying new markets. Innovative thinker who detects more efficient ways of growing company assets by recommending new products, revolutionizing current product offerings, and testing new market approaches. I am currently in the UAE looking to opportunities in the UAE.

Specialties:

# Sales

# Cloud Solution

#Training

# CRM

# SalesForce

# Data profiling

# ERP

#customer service

# Account Management

# Business Development

# Lead generation

# Managed Services

# Business intelligence

# IT security

# email marketing

# Event Coordinator

Professional Experience

April 2019- July 2020 Teleperformance – Dubai

Medical & Legal Interpreter

I am medical and legal interpreter. clients that I work with include major US hospitals, government bodies legal firms and many other organisations. I help them understand there patients by interpreting for them and resolving issues.

Excellent listening, retention and note taking skills to maintain a high level of accuracy

Thorough knowledge of medical and other industry terminology; on-going study of glossaries and training materials including scripts provided by our clients

Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client

October 2018– march 2019 Convergent Global DUBAI (6 internship)

Alliance and partnership /Event coordinator

responsible for cultivating and maintaining relationships among business partners while also developing strategies to increase revenue for their companies

coordinating events and signing up senior level decision makers who are attending

Email marketing

organizing and attending the event and providing customer service to delegates and partners who attend

October 2017 – October 2018 Keyence (UK)

Database & CRM Management/ Lead Management

Develop and implement Keyence’s marketing research vision through robust and innovative analysis of internal and external data sources.

Managing and Updating CRM System

Supporting the lead generation team- Providing them with good quality up to date data

Forecasting- delivering qualified leads from the sales inquiries generated by the company through events e.g. exhibitions. to provide the sales team qualified sales leads (not just inquiries).§ Lead distribution – Distributing leads to appropriate Sales Engineers based on their territory assisting the Aftersales Manager in collation of data

April 2016 – September 2017 Altiatech

Business Development / Internal Account Manager

Research and recommend prospects for new business opportunities (we will also provide lists of great B2B leads as soon as you close your first deal)

Research and analyze sales options

Build and maintain relationships with clients and prospects

Stay current with trends and competitors to identify improvements or recommend new products

Attend optional workshops to learn more technical and professional skills for the job

Build and maintain professional networks

Remotely meet with potential clients to determine their needs

Support External account directors by managing day to day customer requests and proactively service customer IT product needs within agreed SLA’s

Chase orders and lead times from our internal or external support functions

Process quotes and orders

Coordinate and Raise bids

February 2016 – April 2016 Travelling

Career Break

I visited the Middle East and east Africa. I went to Kenya, UAE, and Oman.

I also worked with a local charity in Kenya called Safe the children; I helped this organization with their IT infrastructure including setting up new computers for staff, software installations and project Management

I also was teaching basic English to children

July 2014 – February 2016 SAP

Businesses development consultant

Aligns with PBMs on Partner Business Planning for the territory covered; identifies opportunities for further growth in the territory and becomes active, in collaboration with other GPO sales areas (PBMs, Inside Sales, etc.).

Response for creation, monitoring and review of business development activities around the solution- or industry- specialization area. Defines innovative approaches to generate business and executes either directly or via the partner-sales teams. Drives core strategies and actions to ensure KPI achievement.

Enterprise mapping and profiling

Drives deal closure by inserting him-/herself in big and complex opportunities of partners assigned. Balances his direct / indirect activities in order to maximize the revenue in the territory assigned.

Developing specific and extensive client product knowledge dependent on each campaign to ensure client needs are met.

advise client on value of SAP Hybrid Cloud and Red Hat value proposition for SAP Apps,

analyse client's use of and need for SAP Hybrid Cloud, SAP Apps consulting services to create strategic business based on business cases calculated and Cognitive Enterprise concept used.

Reporting on sales progress throughout the Quarter; identification of deviations from plans agree and actively engaging in measures to deliver goals agree to.

July 2011 – June 2014 Azur Solar, Slough (Business Closed down)

Sales Executive/ Event Coordinator

Finding new clients for the business

Managing appointments for Channel sales Managers with Prospective Solar PV Clients across the UK

Managing current client account accounts

Promoting, marketing current and new products via phone and email

Regularly maintaining and updating Customer database, CRM and web shop

Inviting Prospective Customers to Events including Azur Solar workshop, training day and exhibitions

Customer profiling and segmentation

April 2008 – March 2011 Stanley Security Solutions(Black & Decker), Greenford

Business Development executive / Lead Management

Generating leads. Booking appointments for Consultants

Pitching CCTV and workforce management solutions to potential customers

Maintain accuracy of database through consistent cleansing and adding market data

Responsible for securing quality leads for Business Development Managers

Allocating leads to Sales consultants based on region they are assigned

Collecting and collating data from different sources including Onesource

Following up leads and logging their status continuously

Weekly reporting updates of sales and Lead statuses with Sales Director and manager

Education

2005-2008 University of Westminster, London

BSc (Hons) Information Systems Degree classification: 2.1

1st year Modules:

1 Internet programming

2. Database systems

3. Programming methodology

4. Discrete Mathematics

5. Modelling in Info. Systems

6. Computer Organisation

7. Business Information Systems

8. Intro to information modelling

2nd year Modules:

1. Interactive multimedia Development

2. Database Management systems

3.Rapid application Development

4. Project management

5. Business Organisation

6. Interactive system design

7.Distributed information systems

3rd year modules:

1. (OLAP) Online Analytical Processing

2. Software Quality management

3. Requirement Analysis

4. Business Systems Management & evaluation

5. Distributed Business Applications

6.Knowledge management

7. Distributed Information systems

8. Information System Project: OLAP Dashboard

1999– 2006

Hayes Manor School, Hayes

A-Level:AVCE ICT, Geography, Business studies

GCSEs: Mathematics, Double Science, English, Sports Science, English literature, IT, Geography

Certification : Cisco Product and Sales Expert

Computer Knowledge and Skills

General Key Areas: Business intelligence, Data mining, Data warehousing, Information systems, Project management, OLAP, Data analysis, CISCO Products, Cloud Computing, SaaS, ERP,

Languages:C++, SQL, PLSQL, HTML,

Methodologies: UML, USDP, Prince2

Operating Systems: Windows XP, MSDOS, UNIX

Packages: Microsoft Office 365, Oracle, Macromedia MX, Crystal Celsius, Rational Rose, Siebel, Salesforce, SAP CRM

Transferable Skills: Research Skills, Managing Time, communication skills, Analysing, Forecasting, Report writing and Presentation skills, Gathering information, Extracting important information, system modelling, Problem solving, Sales Skills

Interests

Enjoy taking part in sports activities including football, basketball and tennis. I like going out socialising with friends when I get the opportunity. I am very keen reader and enjoy technology books, as well as history and geography books.

Reference Available Upon Request

Contact this candidate