Muthamizh selvi M

Email id: adg2hx@r.postjobfree.com

Mob No: +971*********

Career Objective: To be a customer preferred Business partner by providing timely, innovative and superior Quality deliverables. And also Seeking an responsible post with growing opportunities where I can utilize my skills.

Summary:

Having 8+ years of experience in banking and handling team.

A strong and inspirational leader who knows how to drive team member to greater success.

Experience of scheduling, supervising and motivating team members so that they achieve maximum efficiency.

Expert at managing a high level of customer expectations, dealing with complex managerial problems and ensuring that sales targets are met.

On personal level have professional appearance, enthusiastic attitude and have the ability to instill trust and confidence with customers.

Right now, looking for a suitable position that offers brilliant prospects for future development and career advancements.

An innovative and unique thinker with excellent managing skills.

Experience:

HDFC BANK LTD (Customer Service Executive): From 2012 February to 2013 October.

SERCO GLOBAL SOLUTIONS (Team Leader): From 2013 November to 2015 December.

ICICI BANK SERVICES (Branch Manager): From 2015 Dec to 2018 November

INDIAN SCHOOL FUJAIRAH (Teacher): From 2019 to Till Date

Functional Skills:

Ability to handle a team of members and getting best results out of them.

Training the new members in the team and getting them productive quickly.

Generating new business from customers.

Building strong relationships with customers both face to face and over phone.

Co-ordinating promotional activity and analyzing competitor activity.

Looking after the safety of customer and employees.

Generating customer footfall.

Maintaining accurate time sheets and personnel records.

Resolving customer issues in timely and professional matter.

KEY SKILLS AND COMPETENCIES:

Management:

Dealing with ever- changing requests from customers.

Experience of working in a busy retail environment.

Knowledge of a wide spectrum of management disciplines.

Able to work quickly.

Aptitude for providing a high degree of customer service.

Dealing effectively with unexpected scenarios.

Excellent listening and questioning skills.

Creating branch business plan.

Ensuring that the branch is profitable.

Proficient in executing the programs using the limited resources.

Personal:

Committed to attaining and maintaining the qualifications required for the job.

Possessing a keen commercial mind.

Leading by example.

An exceptional communicator with good facilitation, coaching and influencing skills.

Having the drive and tenacity to make changes when they're needed.

Ability to make a strong and healthy relation among the employees.

Strongly believe on the quote “Work Hard in the silence, Let the success make the noise”

EDUCATIONAL QUALIFICATION:

Qualification

Specialization

Year of Passing

University

MBA

Marketing

2013

Pondicherry University

BE

Electronics and Communication Engg

2011

ANNA University

Technical Skill

Operating System: DOS, Windows 7

MS Office Advance

Excel, Word & PowerPoint

Tally

Embedded Designing

ICT

Graphic and Writing Skills

Microprocessor and Microcontrollers

Personal Preformation:

Date of Birth

: 17.05.1990

Age

: 29 years

Sex

: Female

Marital Status

: Married

Nationality

: Indian

Languages known

: English, Tamil, Telegu, Kanada, Hindi.

Husband Name

: Balaji

Fathers Name

: Masilamani S

Mother’s Name

: Kalaivani M

I hereby declare that the above-furnished particulars are true to the best of my knowledge.

(Muthamizh Selvi M)

Date:

Place: Hosur.

Contact this candidate