SARAH SHOUKAT

Mobile-: +971**-*******

Email:adg2dx@r.postjobfree.com

Visa: Own Visa

Valid Driving License

Present Address-: Al Barsha1,

DUBAI, UAE.

Career Objective-:

Seeking an opportunity in customer Service/documents controller/administration and office in-charge with a competitive edge and challenging environment that creates an ideal condition for customers and business where my appropriate knowledge and experience will be further developed and utilized. Well-organized and dependable professional with over 4.7 years’ experience working as Office In-charge and documents controller and free-zone immigration PRO,

Professional Experience-:

1. Administration AND DOCUMENTS CONTROLLER/ Free-zone PRO

(At: S.P SHIPPING (GROUP OF COMPANIES) from 01st May 2016 to July 2019)

(At: SAMINA AMJAD ELECTRIONICES TRADING LLC) from 1st June to till now… EXPRIANCE: 4.7 YEARS IN DUBAI (S.P SHIPPING and Electronic DEPARTMENT above mentioned) 2. Office In-charge & Customer Service Associates

Key Roles & Responsibilities:

Organizing meetings and managing databases

Develop and maintain positive client relationship by providing routine follow-up customer service calls.

Assist in the tracing of the ETA (Estimated Time of Arrival) of client’s cargo.

Sending Report to the Loading Port regarding the status of the containers.

Document and escalate any customer service issues and/or shipping/receiving errors.

Participate in meetings to improve productivity, resolve customer service issues.

Develop constructive and cooperative working relationships with those on your team, as well as cross functionally.

Reliable services for all Government related jobs such as Employment Permits.

Entry Visas, Medical Examinations, miscellaneous jobs related to Immigration.

Ministry of Labor & Consulates.

Business Licence to the company.

Areas of Expertise-:

• Front Desk Support • Documents controlling

• Filing Systems Management • Sensitive Information Handling

• Administrative Systems Development • Marketing Support

• Appointments Scheduling • Correspondence Management

• Reservations Management • Office Procedures Coordination Qualification:

Graduation: University of Punjab 2007

Microsoft certified in Word, Excel,

Business administration certified,

Graphic designer, Photo-shop, illustrator, & web development, Technological Skills-:

• MS Word and Excel

• PowerPoint Presentations

Fax and Photocopy Machine

Achievements-:

One import export course, Basic knowledge of Computer, Singing Competitions Hobbies-:

Watching TV and reading Religious books

Key Strength-:

•I am honest person & I will do justice with my

work. •Ability to learn fast.

•Good fundamental knowledge.

•Problem solving &Analytical skills

•Hardworking & managing towards work

possibilities. •Positive thinking.

•I am hard worker as well as believe in being as mart worker. •Punctual & Polite.

Personal Details:

Name:

Father’s Name: Sex:

Language:

Marital Status:

Nationality:

SARAH SHOUKAT

SHOUKAT SAMUEL

Female

URDU, English

Unmarried

PAKSTAN

Passport no: AR5191322

Visa status &last date: Employment

Driving License Valid Driving License

Declaration:

I hereby inform you that all the statement made above is true the best of my knowledge and belief.

References

Available upon request,

SARAH SHOUKAT

Place-: Dubai

Contact this candidate