Visa: Own Visa
Valid Driving License
Present Address-: Al Barsha1,
Seeking an opportunity in customer Service/documents controller/administration and office in-charge with a competitive edge and challenging environment that creates an ideal condition for customers and business where my appropriate knowledge and experience will be further developed and utilized. Well-organized and dependable professional with over 4.7 years’ experience working as Office In-charge and documents controller and free-zone immigration PRO,
1. Administration AND DOCUMENTS CONTROLLER/ Free-zone PRO
(At: S.P SHIPPING (GROUP OF COMPANIES) from 01st May 2016 to July 2019)
(At: SAMINA AMJAD ELECTRIONICES TRADING LLC) from 1st June to till now… EXPRIANCE: 4.7 YEARS IN DUBAI (S.P SHIPPING and Electronic DEPARTMENT above mentioned) 2. Office In-charge & Customer Service Associates
Key Roles & Responsibilities:
Organizing meetings and managing databases
Develop and maintain positive client relationship by providing routine follow-up customer service calls.
Assist in the tracing of the ETA (Estimated Time of Arrival) of client’s cargo.
Sending Report to the Loading Port regarding the status of the containers.
Document and escalate any customer service issues and/or shipping/receiving errors.
Participate in meetings to improve productivity, resolve customer service issues.
Develop constructive and cooperative working relationships with those on your team, as well as cross functionally.
Reliable services for all Government related jobs such as Employment Permits.
Entry Visas, Medical Examinations, miscellaneous jobs related to Immigration.
Ministry of Labor & Consulates.
Business Licence to the company.
Areas of Expertise-:
• Front Desk Support • Documents controlling
• Filing Systems Management • Sensitive Information Handling
• Administrative Systems Development • Marketing Support
• Appointments Scheduling • Correspondence Management
• Reservations Management • Office Procedures Coordination Qualification:
Graduation: University of Punjab 2007
Microsoft certified in Word, Excel,
Business administration certified,
Graphic designer, Photo-shop, illustrator, & web development, Technological Skills-:
• MS Word and Excel
• PowerPoint Presentations
Fax and Photocopy Machine
One import export course, Basic knowledge of Computer, Singing Competitions Hobbies-:
Watching TV and reading Religious books
•I am honest person & I will do justice with my
work. •Ability to learn fast.
•Good fundamental knowledge.
•Problem solving &Analytical skills
•Hardworking & managing towards work
possibilities. •Positive thinking.
•I am hard worker as well as believe in being as mart worker. •Punctual & Polite.
Father’s Name: Sex:
Passport no: AR5191322
Visa status &last date: Employment
Driving License Valid Driving License
I hereby inform you that all the statement made above is true the best of my knowledge and belief.
Available upon request,