Front Office Employee Relations

JAGADISH.KOLIGUDDA

****, * *****, *************,

Bangalore-560092, India

Mob: +919********* / +919*********

E-mail ID: **********@*******.***

CAREER OBJECTIVE

A committed Corporate Facility & Admin Professional offering extensive experience of 18 years in handling projects in MNCs. To manage Facility, Admin, Security and Employee Relations, implementing new systems and improving existing processes across organizations and to achieve Management goals in a planned and stipulated time frame.

PROFESSIONAL SYNOPSIS

Facility/Real Estate/infrastructure Management, Team Management, Project Management

Overall Office Administration Management

Budgeting & Cost monitoring

Vendor Management

Transport & Security/crises Management

Cafeteria & Pantry Management

Soft Service: Housekeeping, Landscaping & Pest control management

Event Management, hotel bookings & Guest House Management

Business Travel Management

Compliance Liaising with local civic body, government offices /Public relations/Statutory Compliances

Space Planning & Management/relocation setup Management

Front office, courier & Telephone system management

MIS reports.

KEY COMPETENCIES

Decision Maker, Judgment, Commitment & Integrity

Good Communication & Positive Collaboration

Effective Man Management

Adaptability, Team Player, Leading & Supervision

Planning & organizing

Result Oriented

Negotiation skills

Problem Analyzing

Customer Service orientation

ACHIEVEMENTS and HIGHLIGHTS

AstraZeneca:

Best Performer 2013 for Cost savings & Support to Global team

Best Event Organizer 2012 Managing and Organizing AstraZeneca Events

Best Achiever 2010 implementing Innovative Admin & HR system in AstraZeneca

Best performer 2009 for implementing Pest control System per GMP/WWAG standards in AstraZeneca

Introduced new world class laundry to meet AstraZeneca global Standards

Introduced contractor training Plan for 2013 to meet AstraZeneca standards

Trained in 'Train the Trainer' in AstraZeneca

GE Healthcare:

Received best award from GoK for implementing/maintaining good landscaping in GE facility. (2014, 2015, 2016 & 2017

Done few key projects: Global Access Control implementation, Server based CCTV enhancement, Live Site Head count system, Canteen Renovation, Office Workstations & Meeting room renovation, Cost optimization in the department etc...

Received award for the Best performer of the year-2017

PROFESSIONAL EXPERIENCE

GE Healthcare, Bangalore (India) Sep 2014 to till date

Designation: Manager-Administration & Facility

Current Salary: 150000 per month

HIGHLIGHT OF THE KEY ROLES

Provide oversight and leadership for the development and implementation of the Facility master plan as well as responsible for leading a team of consultants and other resources responsible for Budgeting & expense tracking, Vendor Management, Front office management, House-keeping, Purchase, Transport, Security, Access control, CCTV, Canteen, Landscape, Architecture, space planning & analysis, real estate and for enhancing business growth by maintaining a world-class building for customers and employees.

Budgeting and MIS:

Preparing, controlling and coordinating the Capital and Revenue Admin budget of plants and Regional Offices. Controlling all Agreements, Purchase Requisition and Purchase Orders. Managing Opex and Capex

Vendor Management:

Set up SOPs and SLAs, monitor adherence to SLAs and provide management reporting for housekeeping and other soft services operations. Budgeting for contract manpower, terms negotiations and negotiate with vendors for appropriate rate and judicious utilization. Managing vendors related with Security, Housekeeping, Horticulture, Canteen, Transportation, Courier etc.

Facilities Management:

The incumbent will have responsibility for all aspects of building management which incorporates lease / legal compliance, negotiation with landlords, Contractual obligations etc. for all office and manufacturing locations. Will be looking after renovation and furnishing of existing offices.

Managing & ensuring high standard soft services such as Housekeeping, Landscaping, Pest control, etc (Manual and Mechanized) for hygienic and safe work environment.

Managing Integrity Facility management team (IFM) to ensure daily smooth deliverables like plumbing works, carpentry works, electrical works, Air conditions (AHU) DG sets, UPS

Managing the end to end all technical & non-technical services including equipment maintenance always required to operate facility & ensuring up to date services. Coordinating with all stakeholders to ensure the smooth facility operations

Managing & handling small-small project administration, property administration, space provisions as required from stakeholders on need basis

Security Management:

Will have responsibility of managing & maintaining Security operations/systems [electronic and physical] at the corporate office, branch offices and plant locations and ensure governance and smooth day to day operation. Responsible to audit CCTV systems, power fence system, burglar alarm, turnstile system, and Access control system. Security Services - Appointment & vigilance monitoring & compliance report.

Supporting and Serving as local Crisis Management Leader, Security Leader to manage UNION groups agitation etc.

Statutory Compliance & Government Liasioning:

Will be responsible for all statutory compliance related to site administration which include liaison with factory inspector, employment exchange, ESI, and PF offices. Ensure complete compliance and on time action.

Documentation related to statutory compliances and ISO standards. Obtaining various licenses and permission like Fire NOC, Canteen license, etc. Regular meeting with Govt. officials related to legal permissions and compliance.

Liaise with the government bodies like BBMP, KIADB, METRO, NHAI, DC, Municipal Corporation, Local HO etc.

Responsible to have on time renewals such as Trade license, Property Tax payment, etc.

Event Management:

Responsible for organizing high level meetings, Award functions, Annual day or Meets, Family days, Open houses, Strategy meets, Picnics- Sports Events, etc.

Cafeteria & Pantry:

Responsible Managing Cafeteria, pantries & Ensure personnel and premises Hygiene of the Cafeteria, Ensuring serving of food as per GE health ahead standards. Responsible to conduct Canteen committee meeting on monthly basis to review menu, quality, operations etc.

General Administrations:

Managing and ensuring day to day front office smooth functions and arrangements including EPABX (telephone system) courier etc.

Managing, responsible and ensuring for employee smooth Transportation operation.

Managing & maintaining for employee company car lease services.

Identify and manage sustainable vendor network for various services, such as hotel accommodations, HK consumables, stationery and other company needs.

Responsible for developing & implementing new Policies and standard operating procedures (SOPs) and maintain an effective security and administration mechanism

Coordinating with the vendors for the negotiations and quality checks of the products procured for the office. Developing and devising cost-effective sources, commercial negotiations and price fixation, supply compliance and contracts management

Responsible for all Admin, HR & Security AMCs renewals. Ensure Gym room smooth activities on daily basis

Planning and execution of shifting the office premises, when necessary and Allocate office space, seating arrangements.

Responsible to approve PRs/POs and vendor invoices for clearing the payment

AstraZeneca Pharma India Ltd, Bangalore (India) Jul 2008 to Aug 2014

Manager- Administration & Facility

Responsible of prepare & monitor the capital, revenue budget.

Responsible of support and assist to SLT members (Site leadership team) for Admin requirements

Responsible of managing the Canteen, Housekeeping, Landscaping, Pest control, Laundry management

Responsible of managing plant security & Employee transportation, car lease all logistic requirements

Responsible of Hotel bookings, company events, important meetings, get together etc

Responsible of managing front office, EPABX & other telephone system.

Responsible of statutory compliance, liaising with Government agencies such as Revenue dept, BBMP, BSNL

Responsible of support for site initiatives like SHE (Safety Health & Environmental), employee medical check-ups

Responsible for International assignee’s house finalization, agreement, local transportation, FRRO

Responsible to Identify, develop, implement and maintain Admin standards & processes

Responsible for Checking, verifying and processing admin/facility related bills through Electronic system and SAP (GR) and handling Petty cash.

Responsible for all type of purchases related to Admin/Facility and negotiation with vendor and raising the PR’s & PO in SAP. Co-ordinate with purchase department for releasing Purchase order.

Responsible of management of Admin contracts and conduct of vendor technical validation

Preparation of SLAs for Pest control, Gowning/Laundry, cafeteria, Housekeeping

Responsible and ensuring timely renewal of all AMCs & other soft services

Emergency and Evacuation support to employees.

Responsible of maintain Office assets, space management and stationery.

Responsible for developing & implementing new Policies and standard operating procedures (SOPs)

Human Resources

Admin Support: COD arrangements, VRS scheme

Supported recruitment process

Supported contract employee's salary preparation and certifying.

Assisting & arranging induction program for new joinees

Handling Access control and Attendance management system.

Liaising with Factory inspector and Labor inspector

Budgeting and cost monitoring and preparing the monthly financial provisions

Responsible for the sports & cultural club requirements and financial track

TEXAS INSTRUMENTS Mar 2004- Jul 30 2008

ADMIN & FINANCE-OPERATIONS

Housekeeping Functions: Manage housekeeping and office administration

Liaising with local bodies, Govt. office.

Purchasing / Procurement: Planning the Annual purchase of IT Peripherals, Office Stationary, Civil Items, House Keeping Materials etc.

Transport Management: Successfully handled office transportation, Travel and Hotel bookings, Logistics for Clients visits.

Mails / Couriers: Handled smooth functioning of the courier department and monitored dispatch and receipt of the courier and mails.

Finance / Accounts Operations:

Accountable for streamlining invoice processing by first getting it approved by the authorized person for necessary approval, verifying bills and then sending it for making the payment.

Ensure that invoices of all the vendors are recorded and posted in SAP and paid as per the PO.

KERNEL TECHSOFT JUN 1998 – Feb-2004

ADMIN- OPERATIONS

Support HR in recruitment of employees

General Administration: Actively involved in managing office correspondence, preparing quotations, tender documents, invoices, official letters etc.

Purchasing / Procurement: Planning the Annual purchase of IT Peripherals, Office Stationary, Civil Items, House Keeping Materials etc.

EPBAX maintenance, voicemail administration and call charge administration.

Responsible for statutory compliance, liaising with Government agencies such as Revenue dept, BBMP, BSNL etc

Transport Management: Successfully handled office transportation, Travel bookings and Hotel bookings, Logistics for Clients visits.

Mails / Couriers: Handled smooth functioning of the courier department and monitored dispatch and receipt of the courier and mails

Implement cost saving measures in the Facility Administrative Management Services.

Organise training and sports events.

Develop and manage the capital, expense budget and services contracts.

ACADEMIA

2016 MBA (HRM) from Indian School of Business Administration (Correspondence)

1996- Bachelor of Arts from Karnataka University. (Full time)

1993- Diploma in Textile from SRA College Hulkoti, Gadag. Karnataka (Full time)

1190- SSLC from Karnataka Secondary Education Board, Bangalore (Full time)

COMPUTER LITERACY

Microsoft Word, Microsoft Excel, Microsoft PowerPoint

SAP

PERSONAL DETAILS

Date of Birth : 01 Aug 1973

Sex : Male

Nationality : Indian

Marital Status : Married & having 2 Children

Languages Known : English, Hindi, Kannada & Tamil

Passport: No : L3562599 Date of expire: 25th Sep 2023

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