Executive Assistant

RADHIKA RAMASWAMI

Dhanvantri Nilayam, Plot No *7, Lakshmi Nagar Phase 2, Dammaiguda, Hyderabad 500083

Mobile No : 924-***-****, Email : ***********@*****.***

OBJECTIVE

To work in a challenging position in a corporate environment that would provide me opportunities to utilize my knowledge & skills, facilitate scope for professional growth and growth of the organisation.

SYNOPSIS

Experience of about 25 years in diverse fields such as Audit & Accounts, Operations – Transaction Processing, Australian Pay Roll process, Customer Service and Customer Support (Technical) & Software Testing.

Proficient in Handling Australian Pay rolling – Sales form audit, Pay processing, Invoicing, Vendor Payments, Management Reporting

Internal Audits, Concurrent audit of Banking Operations & Transaction Processing and Dematerialization audits

Adept in Transaction Processing and adhering to strict timelines and delivery of quality work

Experienced in Software testing of banking products. Have had the opportunity to work in Switzerland for onsite testing of Kastle Factoring, a factoring product developed by 3I InfoTech Ltd.

Possess knowledge of HR & Payroll and Administration activities as also in Customer Service

Posses leadership qualities, having continuously lead a team as also skilled in training and providing knowledge transfer to team mates, subordinates & new joiners

Possess multi-tasking skills in relation to Customer support and networking activities

Hands on experience in ERPs such as JD Edwards and Microsoft Navision, besides other accounting software such as Tally, Visual Trio. Proficient in Kastle Factoring, banking software developed by 3i InfoTech. Besides, well versed with MS Office and Internet related applications

Flair for maintaining interpersonal skills and building a good rapport with people

CAREER CONTOUR

Currently providing services through Work From Home to client Independent Payroll Services, an Australian Pay rolling Company as Senior Executive - Accounts & Audit, since January 2011.

Independent Payroll Services is a shared business associated with Australian group of companies called E bit Pty Ltd. primarily into recruitment and pay rolling and software development, having a client co-ordination and support team at Sydney, Melbourne, Brisbane & Perth. Other group companies are Interpro Australia Pty Ltd., TRA Global Pty Ltd, Enable Professional Services etc.

KEY RESPONSIBILITIES:

1.Pay processing – Involves audit of entire process of placement of candidates on contractual and permanent roles with clients and includes sales forms audit & clearance, query follow up, ensuring strict adherence to legislative compliances, processing of timesheets and invoicing clients, through Web based application Recruit Live. Also worked on Financial packages like Navision, Xero Business Central through Remote Desktop Server

2.Handling expenses of the company – involves monitoring payables mailboxes, processing payments for Weekly payrun, follow-ups and query management.

3.Processing payments of Internal staff based at various branches of client – Sydney, Melbourne, Brisbane, Perth

4.Training new joiners on various roles and guidance in day to day tasks as and when required.

5.Customer Service- preparing contracts, reports, emailing new candidates, handling queries, processing payments.

6.Working with group companies on pay processing, banking, vendor payments etc.

7.Proficient in filling up gaps for various roles whenever required, thereby providing a back up to the management in times of need.

Besides the above, have handled below tasks over the past few years with the client:

8.Audit coordination- Acting as the Audit Lead for a team of 6-8 primarily responsible for supervising, coordinating and delivering audit assignments based on strict delivery schedules as per client requirements.

9.Operations – Actively involved in Transaction Processing for pay rolling, which involves pay processing, bank reconciliations and generation of reports, as well as audit of the same.

10.Reporting - Active Interaction with Sydney team for reporting and delivery of time bound assignments. Reporting Authority being the Project Manager of E bit group, Australia

11.Testing – Providing assistance in preparation of test cases based on documentation and testing the same in Navision, Business Central Recruit Live etc. as and when required.

Worked with Previous organizations as under:

INTERNAL AUDIT

ORGANISATION

TENURE

DESIGNATION

CMS COMPUTERS LTD

MARCH 2010 – JANUARY 2011

EXECUTIVE - INTERNAL AUDIT

KEY RESPONSIBILITIES:

Executing the Internal Audit assignments of CMS Computers Ltd and group companies.

Handling independent Audits like HR & Payroll Audit, Administration Audit, Finance & Accounts audit of Kaycee Industries Ltd (a CMS group company), Purchase Audit, Billing Audit and Despatch audit.

Interacting with the Business Unit heads and the department personnel for investigations and discussing audit observations and queries.

Use of accounting software JD Edwards for viewing required details

Preparation of audit reports and discussions with the Head of Department of Internal audit, Business Unit Heads and the Managing Director.

Formulating management policies and giving recommendations to improvise on the same.

Following up on the implementation of recommendations and reporting the same.

Highlighting revenue leakages to the management and providing solutions to curb the same

Attending trainings held by the Management

CUSTOMER SUPPORT

ORGANISATION

TENURE

DESIGNATION

CONVERGYS INDIA SERVICES PVT LTD

SEPTEMBER 2009 - MARCH 2010

TECHNICAL SUPPORT OFFICER (VOICE)

KEY RESPONSIBILITIES:

Handling internet and billing queries for project off shored by a leading telecom service provider at Australia

Providing technical support to customers such as networking, guidance in setting up of internet connections and resolving technical difficulties of customers

Exploring Interpersonal skills by interacting with clients on a day – to – day basis

SOFTWARE TESTING-BANKING PRODUCTS

ORGANISATION

TENURE

DESIGNATION

3I INFOTECH LTD

FEBRUARY 2008 - MARCH 2009

ASSISTANT EXECUTIVE

Worked in the Quality control team -Western Europe Geography mainly responsible for factoring projects in Switzerland and South Africa.

Primarily responsible for Functional testing- (Manual) of on Kastle Factoring, banking software developed by 3i Infotech Ltd for Credit Suisse Bank, Mashreq Bank and ABSA Bank

In appreciation of testing skills and efficiency, was sent to Switzerland for on site testing for client - Credit Suisse Bank.

KEY RESPONSIBILITIES:

Reading Manuals and Business requirement documents and preparation of test cases / test scripts based on the same. Also review of test scripts written by team members.

Providing training and guidance to new joinees and moulding them to work in a highly professional environment

Attending Knowledge Transfer sessions by the Business Analysts for respective projects.

Creating data as per the test cases in a dummy environment for testing purposes and executing the same.

Interacting with Technical and Functional heads, AGM and DGM.

Interacting with developers, BAs and functional experts and reporting issues observed during the testing process.

Preparation of bug document, bug summary and updation of the same in the portal for debugging.

Follow up of the bugs raised in the portal and having them fixed.

Handling the role of Acting Test Manager which involves taking up of the latter’s responsibilities and authority as and when required

CONCURRENT AND DEMAT AUDIT

ORGANISATION

TENURE

DESIGNATION

R.SUNDARARAMAN & Co

MAY 2001 – FEBRUARY 2008

SR. AUDIT EXECUTIVE

Managed overall activities at Mumbai branch, leading a team of 6.

Lead Concurrent audit at '3i InfoTech Ltd’, and supervised audit at ‘I MINT’ and ‘Geojit Financial Securities Ltd’

KEY RESPONSIBILITIES (Audit of Transaction processing activities of ICICI Bank Ltd):

Verification of Dematerialization requests received from investors by 3i infotech (RTA) and obtaining ISINs.

Scrutiny of cheques payable to investors, fund transfer requests, RTGS and compliance of management policies as regards the same.

Verification of applications received from investors for RBI bonds and ICICI Home Finance Fixed Deposits with respect to KYC norms

Verification of funding requests received for repayment of fixed deposits.

Preparation of audit reports monthly and submission of the same to the management.

Besides the above, handling administrative activities of M/s R. Sundararaman & Co, such as raising of bills and banking cheques received from clients, imparting training to subordinates, recruitment of candidates etc.

Trained by Central Depository Services Limited at Bombay Stock Exchange, on dematerialization of securities.

ACCOUNTS

ORGANISATION

TENURE

DESIGNATION

THINK SOFTWARE & SERVICES

FERUARY 2000 – APRIL 2001

ACCOUNTS EXECUTIVE

KEY RESPONSIBILITIES:

Generation of MIS reports such as Monthly Profitability Report, Expenses Report, Collection Report,Creditors & Outstanding Report. Also, Responsible for day today accounting operations.

ORGANISATION

TENURE

DESIGNATION

RAMON PUBLICATIONS PVT LTD

MARCH 1999 – FEBRUARY 2000

ACCOUNTS ASSISTANT

KEY RESPONSIBILITIES:

Handled Cash and Banking activities, inter unit transactions, foreign remittances, BRS and TDS remittances

WORK EXPERIENCE DURING ARTICLESHIP:

1995 – 1998 C.A Articleship with M/S IYER SRINIVASAN & CO.,CHEMBUR,MUMBAI

Conducted audit of Companies like VSNL, Balsara Hygiene Products Ltd., Microland Ltd., SBI, and IOB

Experienced in vouching, providing assistance in Finalisation of accounts. income calculation of banks and physical verification of stock, besides routine audits.

EDUCATION

Year of Passing

Education

% obtained

Institution

March 1990

S.S.C

76%

Holy Family High School Chembur, Mumbai

March 1992

H.S.C

65%

S.I.E.S College Of Comm. & Economics., Sion

April 1995

B.Com

67%

University of Mumbai

PERSONAL DETAILS

DATE OF BIRTH : 26TH MARCH 1975

LANGUAGES KNOWN : English, Tamil, Hindi, Marathi

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