MICHAEL

SHAW

TECHNOLOGY PROFESSIONAL

PHONE: 917-***-****

ADDRESS: ** ****** ****** #**

Brooklyn, New York 11209

EMAIL: adg27c@r.postjobfree.com

OVERVIEW:

Dedicated Administrator and Technology Manager with more than 20 years experience managing a full spectrum of special events, administrative services and functions. Responsibilities included: managing special events full life-cycle; creating and implementing new event formats; supporting clients throughout planning and execution stages; negotiating contracts and cultivating relationships with all vendors for production logistics; monitoring departmental budgets; monitoring and tracking customer satisfaction; processing departmental invoices; supporting and performing all technical aspects of presentations, conferences and events; IT support; updating company website and monthly newsletters. EXPERIENCE:

TECHNOLOGY

MANAGER

Convene Conference Centers, New York City, New York 2013 - 2018 Supervised the technology staff of a Fortune 500 company Proposed sales and marketing strategies that resulted in a consistent increase in revenue Monitored daily operations for all events, conferences and meetings Provided technical/IT support

Oversaw administrative duties, including vendor contracts, expense reports, inventory and budgeting

Maintained an awareness and current inventory of state-of-the-art A/V equipment EXECUTIVE

ASSISTANT/

PROJECTOR

COORDINATOR

Visual Word Systems, New York City, New York 2006 - 2013 Implemented new business plans and sales strategies to expand client Managed full life-cycle of all special events including; invitations, site surveys, marketing, catering and satisfaction surveys

Assisted clients with all audio visual/presentation needs prior to and during conferences Monitored and provided support to a clientele that includes: The NBA, The NHL, NYU, The Federal Reserve, Morgan Stanley, The Manhattan Center, and The James Beard Foundation

Monitored accounting, purchasing and other administrative responsibilities Provided administrative support to two senior executives (co-presidents) and one account executive

SPECIAL

EVENTS

COORDINATOR

EBU Productions, New York City, New York 2005 - 2006 Managed full life-cycle for all special events; including but not limited to, invitations, marketing, catering, satisfaction surveys

Primary events coordinator for quarterly medical conferences at Grand Hyatt Hotel, NYC Assisted clients with technology needs, prior to and during conferences and presentations EXPERIENCE:

(continued)

EVENTS

COORDINATOR

& OPERATIONS

SUPERVISOR

Marriott Financial Center Hotel, New York City, New York 1998 - 2005 Managed full life-cycle for all special events; Including, but not limited to, invitations, marketing, catering, satisfaction surveys

Assisted clients with all audio/visual needs, prior to and during conference and performances

Implementation of new business plans and marketing strategies Improved external and internal customer service during all phases of operation, including pre-con through post show wrap-ups.

Maintained an awareness and current inventory of state of the art audio visual equipment Monitored accounting, purchasing and other administrative duties Provided administrative support to two managers

Received Empowerment Award for Outstanding Customer Service-1999 EDUCATION:

ASSOCIATE’S

DEGREE:

LIBERAL ARTS

Kingsborough Community College

Brooklyn, NY 1987 - 1989

AUDIO

ENGINEERING

Berklee College of Music

Boston, Massachusetts 1992-1993

BACHELOR’S

DEGREE:

FINE ARTS

SUNY Empire State College

New York City, NY 2009 - 2011

MASTER’S

PROGRAM:

FINE ARTS

SUNY Empire State College

New York City, NY 2012 - Present

SKILLS:

BUSINESS

SOFTWARE:

Microsoft Office Suite, iWork, Salesforce, Building Engines PLATFORMS: OSX & Windows

A/V & IT

EQUIPMENT:

Proxima, Polycom, Crestron, Extron, Cisco, Christie, Sony, FSR, Gentner and Mackie

Business and personal references are available upon request.

Contact this candidate