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Assistant Manager

Abu Dhabi, United Arab Emirates
4000 and above
October 18, 2020

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Summary of Qualifications:

Experienced Project Coordinator/Customer Service/Telemarketer and Sales

Database Management for over 3 years with a demonstrated history of working in the events services industry. A self-motivated person, consistent hardworking, organized, cheerful, honest, with excellent decision-making. Skilled. In Microsoft Excel, Customer Service, Microsoft Office. Grasp new ideas and concepts to develop innovative and creative solutions to problems quickly. Able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Even under significant pressure, possesses a strong ability to perform effectively. WORK EXPERIENCES:

Reed Exhibitions Middle East

Abu Dhabi, United Arab Emirates

Nov. 20, 2015 – Present

Project Summary:

Project Coordinator – ISNR 2020, Abu Dhabi – Feb. 2020 – June 2020 Project Coordinator - CLIX 2020,Abu Dhabi - June 2019 – Jan. 2020 Project Assistant – WFES 2019, Abu Dhabi – Mar. 2019 - May 2019 Project Assistant/Database – SNSR 2018, KSA – June 2018 – Sept. 2018 Hosted Buyer Admin - Airport Show 2019, Dubai – Mar. 2018 – May 2018 Project Assistant – ME3S 2017 & ISNR 2018, Dubai - Feb. 2017 – Mar 2018 Visitor Relations Coordinator – WFES 2017, Abu Dhabi - June 2016 – Jan. 2017 Visitor Relations Coordinator – WFES 2016, Abu Dhabi - Nov. 2015 – Feb. 2016 Project Coordinator/Assistant (2 years & 4 months) Reporting to the Content Manager & Group Events Director

• Processing participation's contract

• Collecting payments local and international

• Raising LPO’s

• Processing invoices

• Arranging participant’s flights and hotels

• Creating exhibitor's account in ASP & My world of Expo

• Uploading company’s profile, details and products to the website

• Collecting marketing collaterals (company logo, profile, product)

• Coordinating/collecting speaker’s documents and presentations

• Extracting required information’s from the website for reporting purposes

• Creating exhibitor’s tracking list to record the deliverables

• Building data for 5 pillars (Energy, Smart Cities, Food & Agriculture, Space and Climate and Environment), through Crunchbase and online research to be used for email campaigns and calls

• Calling start-up’s to promote and share CLIX opportunity & encourage them to submit an application

• Sending and responding to email correspondence from start-ups

• Coordinating with the marketing and operation’s team regarding exhibitor’s deliverables

• Monitoring and extracting submissions from the YouNoodle system

• Contacting the incomplete CLIX applicants to complete their applications

• Updating CLIX barter agreement and get signed by the signatories

• Registering participant’s entry badge

• Registering speaker’s through DCT - Department of Culture and Tourism portal to obtain license prior to their speaking engagement

• Creating and providing invitation letter/document required by the participant in applying visa to the UAE

• Helping the marketing to pre-screen the submissions

• Assisting start-up’s with their product shipment from abroad

• Assisting the panel judges on the YouNoodle platform in rating the start-up’s pitches during the event

• Monitoring and assisting participant’s needs during the event LEONIZA SEVILLA


Abu Dhabi, United Arab Emirates


Bachelor of Science in Secondary Education

Bicol College of Arts and Trades

Naga City, Philippines


Secondary Teacher




Licensure Examination for Teachers – Passed

August 27, 2000

Elementary Level – Consistent Honor Student

Essay Writing Contest (English and Filipino)


Placer – 1993

Science and Math Quiz – High School

Category – 3rd

Placer – 1993

Scholarship Examination – High School Level

Top Placer- 1992

Graduated as a “Working Student “


Mentoring Leadership Training

Dubai, UAE – 2010-2012

Goal Setting Seminar

Dubai UAE – 2009-2011

Team Leadership Building Camp

Abu Dhabi, UAE – 2008

Early Education: Montessori Approach

Naga City, Philippines – 2000

First Aid and Basic Life Support Training

Naga City, Philippines – 1998


Proficient in Microsoft Office (Word,

Excel, Power, Point & Outlook)

Fluency in English (Written and Spoken)

Excellent in Decision Making

Costumer Service Oriented

Negotiation skills


Time management skills

Hosted Buyer Admin

Airport Show 2018,DWTC (2 months)

Reporting to the Hosted Buyer


• Calling people local and

international on the

database to promote the

event and encourage

them to be a hosted buyer

• Inputting buyer's details on

the tracking list

• Providing buyer's an

invitation letter

• Creating account on ASP


• Arranging flight & hotel

• Creating Business Connect


• Accepting/Declining

meetings on their behalf

• Assisting buyer’s onsite

during the meetings

• Providing them a summary

of meetings

• Arranging colleague’s

flights and hotels

• Providing reports

Visitor Relations Coordinator

(10 months)

Reporting to the Senior Marketing


• Calling people local and

international on the

database to promote and

encourage them to attend

the event

• Updating their contact

details during the calls

• Registering their entry

badge through the online

portal once confirmed

• Answering all queries and

questions related to the


• Encouraging them upgrade

their participation, to be an


• Directing important queries

to the respective


• Promoting the benefits of

attending the event

• Providing the participant

with the UAE travel


• Providing the participant

with the travel agent and

hotel partner if they


Personal Assistant Cum Cook

Nasbro FZ LLC, Dubai - Sept. 2013 – Oct. 2015 (2 years) Reporting to the Managing Director

• Dealing with contractor and maintenance provider and arranging appointments/ visits to fix some properties issues

• Monitoring/supervising workers on the apartments/offices on a daily basis

• Providing progress report on weekly basis

• Preparing, packing his luggage for travels and travelling with him to the other countries

• Arranging flights and hotels

• Travelling with the Managing Director’s mostly every three months

• Collecting/Depositing cash collected from the shops to his accounts

• Paying his personal and property bills

• Planning and cooking a delicious and nutritious meals for him

• Doing shopping, foods and his personal effects

Pharmacy Assistant

South Star Drug Inc., Naga City, Philippines - Feb. 2005 – Feb. 2006 (1 year) Reporting to the Branch Manager

• Response to the customer’s inquiries regarding medicines (over the counter, prescribed and regulated)

• Dispensing the prescribed medicines/ drugs correctly to the customers

• Suggesting other brands/generics to the customers if prescribed drugs are not available

• Promote new products to the customers

• Cleaning and arranging the shelves

• Listing the out of stocks medicines and products

• Serving the customers faster as possible especially during emergencies

• Attending trainings/seminars organized by the company for a better knowledge related to medicines and service


Robertson Mall, Naga City, Philippines - Feb.2003 – Jan. 2005 (2 years) Reporting to the Finance Manager

• Receiving payment by cash, check, credit cards, vouchers, or automatic debits.

• Issuing receipts, refunds, credits, or change due to customers.

• Making sure that cash in the drawer is safe at all times

• Remit cash in and cash collected to the finance manager at the end of the shift

• Offering promos and new products to the customers

• Greeting the customers entering establishments and thanks them after paying Substitute Classroom Teacher

Sibao Elementary School, Naga City, Philippines – Jun. 2002 – Jul 2003 (1 year) Reporting to the School Principal

• Handling a classroom of students and execute the lessons of all subject that has been assigned

• Observe and evaluate students' performance, behavior, social development, and physical health

• Checking/computing student’s grades using the computations method

• Communicate with parents of each student, and inform them of their child's development in school

• Teach students of ethical and moral ways to live in the society

• Adapt teaching methods and instructional materials to meet students' varying needs and interest

• Maintain good and friendly relationships with the students and their parents, so that they can communicate openly with the teacher

• Conducting a Parent Teacher Meeting with the supervision of the school principal I hereby certify that the above-mentioned information’s are true and correct Leoniza Sevilla


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