KIMEISH I WILSON
adg23y@r.postjobfree.com
LINKEDIN.COM/IN/KIMEISH-WILSON-KEMP-733568165
NEW PROVIDENCE, BAHAMAS
SUMMARY
Accurate, assertive and adaptable leader who can effectively multi-task in challenging situations and meet critical deadlines. Experienced in Office Administration, Retail, Inventory Management, Spa & Salon Management & Customer Service with a demonstrated history of delivering the highest quality of service.
Focused on improving customer relations and expanding business profitability.
SKILLS
Great knowledge of QuickBooks & MS Office Applications - Word, Excel, PowerPoint, Publisher.
Expert in Millennium Salon Software
Good knowledge of Spa Soft Software, Silverware & Maestro Software, Alice Hotel Software, Nexus Payables, & Workforce Management
Solution Oriented
Adaptability
High Stress Tolerance
EXPERIENCE
VELA SALON & MEN’S DEPARTMENT – ALBANY RESORT BAHAMAS
October 2016 – Present
Salon Operations Manager
Responsible for the overall management and daily operations of the salon. Responsible for all administrative duties.
Team leadership & Development. Motivate and coach employees to improve performance.
Inventory management & control. Make all Salon purchases and ensure the highest quality in products.
Establish and maintain meaningful relationships with vendors and other departments.
Recruit & train exceptional professionals to maintain salon standards.
Manage social media pages & advertisement.
Create staff schedules.
Set product sales goals each month for staff.
TANGLE HAIR & NAIL SALON
July 2015 – September 2016
Salon Manager
Managed the daily operations of the Salon
Assisted in growing the retail and service trade of Tangle Salon • Completed monthly inventory checks.
Developed and implemented marketing and sales activities to secure sales which resulted in a stronger market share for the franchise.
Provided customers with required information about the salon’s products, packages, services
and facilities. •Organized technician’s daily appointment schedules •Assisted Ownership in the overall management of the company.
ESPA AT BAHA MAR
February 2015 – July 2015
Sales & Reservations Officer
Organized appointment schedules
Tended to guest phone calls & made guest appointments.
Kept records of all guest information and contact details • Completed daily reports.
MITCHELL EKEDEDE BRAIN INJURY FOUNDATION
March 2014 – March 2015
Data base Specialist / Fund Raiser Administrator
Created and maintained a data base for the foundation.
Ensured that all contact information was up to date.
Assisted with securing sponsorships for the foundation.
Created fund raising ideas and presented them to the board.
Administrative work.
WINDERMERE DAY SPA & SALON
December 2007 – September 2013
Floor & Front Desk Manager
Contributed in growing the retail trade of Windermere.
Assisted ownership in the overall management of the company.
Assisted with developing and maintaining a healthy and profitable relationship with
vendors, clients and employees of the salon.
Had the responsibility for inventory control and distributed inventory evenly to all salon locations.
Assisted with creating in store promotional opportunities and managed in store
activities •Organized and implemented all functions needed to allow for proper operation of the salon.
Delegated and controlled front desk procedures as required by ownership.
Worked closely with owners to continually innovate merchandising quality to ensure
customer satisfaction, loyalty and safety.
EDUCATION
ASWORTH COLLEGE – NORCROSS, GEORGIA
June 2018 – February 2019
Diploma - Small Business Management
COLLEGE OF THE BAHAMAS (CEES)
January 2009 – March 2009
Certificate - Skin Care and Makeup Application
WORLD HOPE ACADEMY – MIAMI, FLORIDA
February 2008
American High School Diploma
THE BAHAMAS GOVERNMENT HIGH SCHOOL
September 2004 – June 2006
High School Diploma
BGCSE- English, Literature, Biology, Geography, Mathematics
Pitman Certificate – Microsoft Office Training
VOLUNTEER EXPERIENCE OR LEADERSHIP
Youth Empowerment Program
(Youth development program for high school teens)
2012 - 2016
District Manager & Director of Education & Curriculum
Fashion for Foundation
(Fashion show fund raiser in aide of The Ranfurly Homes for Children)
2014 & 2015
Volunteer Makeup Artist