Curriculum Vitae

Highly focused and professional IT professional with more than 2 years’ career

experience. Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical skills & abilities in the field of information technology (IT).

Personal Information

Name : Ahmad Jamal Tawfiq Alabbadi

Nationality : Jordanian

Date of Birth : 7/2/1991

Place of Birth : Al-Kuwait

Marital Status : Single

Religion : Islam

Contact Details

Current Address: Al-Kuwait

Mobil Number : 009**********

Email : adg219@r.postjobfree.com

Transferable Residency – Article 18

Objective

To ensure challenging position in a growing organization where I would be able to utilize my capabilities to the best extent and in the process add value to the organization and my career.

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Education

- Bachelor of computer information system from Zaytoonh University At 2016 Satisfactory Grade.

-General secondary certificate exam (Tawjeehi) :

Precise machines

Languages

English : Good

Arabic : Native

Work Experience

From Apr.2018 To the present time.

Position: Technical Support & IT Support .

Company: Turki Aldabous Company.

Duties & Responsibilities :

Design of the system to monitor the permanence of zero and the installation of fingerprint devices and programming and the introduction of fingerprints 3000 employees of seven sites.

Follow-up of all faults in sites related to computers or printers or fingerprints.

Troubleshooting, often without procedures and documentation.

System configuration, upgrades, and parameters.

Email, telephone and remote software.

Diagnosing complex problems.

Provide technical assistance and support for incoming queries and issues related to computer systems software, and hardware.

Maintain daily performance of computer systems.

Respond to email messages for employees & KOC teem seeking help.

Walk employee through problem-solving process.

Install, modify, and repair computer hardware and software.

Clean up computers.

Run diagnostic programs to resolve problems.

Building internet networks for all sites with (LAN), (WAN), and other systems.

Resolve technical problems with (LAN), (WAN), and other systems.

Install computer peripherals for users.

Follow up with employees to ensure issue has been resolved.

Identifying hardware and software solutions.

Troubleshooting technical issues.

Resolving network issues.

Installing and configuring hardware and software.

Speaking to employees to quickly get to the root of their problem.

Supporting the roll-out of new applications.

Providing support in the form of procedural documentation.

Managing multiple cases at one time.

Testing and evaluating new technologies.

Conducting electrical safety checks on equipment.

Preparing and equipping the site offices with computers, extending the internet, making internet cables and internet accesses, preparing programs and installing them on devices and managing faults.

Conducting electrical safety checks on equipment. Training Courses

* Certificate in CCNA Routing and Switching.

* Certificate in ASP.NET.

Technical Skills

Programming Languages: C++, JAVA,ASP.NET,PHP,HTML.

Excellent command of Microsoft Windows operating systems, Mailing and Microsoft Office (Word, Excel, and PowerPoint).

Hobbies

- Strong working relationships and collaboration skills

- Ability to explain technical concepts to users

- Research and analytical skills

- Written and verbal communication skills

Dedication and drive as a hard working individual.

Superlative communication and team building skills.

Ability to manage multiple tasks in a pressured environment.

Ability to work independently and in team environment.

Excellent communication and negotiation skills

Fast learner.

Disciplined.

Self-motivated

Strong designing skills..

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