James Le, MSCS, MBA

714-***-**** adg20b@r.postjobfree.com

Senior Technology Executive

Visionary Leadership Global IT Management Building Effective Technical Teams

High-Impact Executive Leader with 20+ years of experience in providing technical solutions to organizations of all sizes across various industries including finance, entertainment, and healthcare. Experienced in building technical and agile enterprise architecture, growing technical teams, and identifying opportunities for operational efficiency. Expertise in the development of business continuity processes, technical project management, and change management. Excels in identifying technical requirements, overseeing large-scale deliverables, and working effectively with both internal and external stakeholders.

Educations & Professional Certifications

PhD, Computer Science and Software Engineering: Dissertation “AI/Machine Learning”(In progress), Auburn University

Master of Science, Computer Science, Specialization in Interactive Intelligence, Georgia Institute of Technology

Master of Business Administration, Emphasis in Information Systems & Finance, Northeastern University

Leadership Competencies

Change Management • Business Strategy Development • Global Data Management • Systems Development • Process Design

Electronic Medical Record (EMR) • Program Management • Enterprise Roadmap • Machine Learning • Off-shore Development

Strategic Transformation • Regulatory Compliance • Building Technical Infrastructures • Data-Driven Decision Making

Data Architecture • Vendor Management • Contract Management & Negotiations • Staff Development/Coaching

Snapshot of Career Highlights

INNOVATIVE DIGITAL SOLUTIONS Proven ability to anticipate future opportunities or challenges and translate them into strategies and digital solutions that cut cost, enable new business growth, and promote agility in a fast-changing environment.

EXECUTIVE LEADERSHIP Experienced in building effective and talented technical teams and communicating clear objectives that empower team leaders to independently make decisions that are aligned with the enterprise goals. Emphasizes developing and executing a digital strategy to align with company five-year plan.

DIGITAL TRANSFORMATION Superior ability to identify areas of operational weakness and implement solutions to streamline processes using appropriate industry methodologies.

Professional Experience

YMCA of Orange County Tustin, CA November 2014-Present

Director of Information Technology

Recognized as the Head of IT responsible for developing the overall IT strategy and direct oversight over IT operations. Built an effective IT team focused on cross-functional collaboration to provide modern technological solutions that meet business objectives and operational requirements. Designed and implemented innovative strategies and processes within the organizations, assess technical needs, and identify potential security and operational risks. Successfully defined and created cyber-security policies that resulted in increased data protection and 100% regulatory compliance. Work effectively with vendors, review and negotiate contracts, and manage the annual IT budget.

●Lead innovation of data transformation and coached all departments to adopt with changes to increase effectiveness across business intersections.

●Managed the design of an internal infrastructure system that included streamlined systems for all areas of the organization such as a comprehensive on-boarding and termination process for staff members.

●Implemented technologies to assist teachers with eLearning and along with implementing STEM program for students.

●Lead the development of an IT enterprise architecture roadmap to align the business systems with the organizational strategy to grow from 50 to 92 sites over 5 years by working with relevant department leads.

●Directed major IT transformation project focused on architecture modernization, operational efficiencies, and supporting business growth strategy. Initiatives include restructuring the IT department, redesigning aging infrastructure, building a new data center and disaster recovery site along with obtaining faster fiber-optic lines, a VoIP system, SD-WAN VeloCloud, and failover to support the rapid growth.

●Oversaw post-merger integration project by leading cross-organizational technical teams to successfully integrate IT systems, data, and processes of acquired regions (YMCA of Pomona, YMCA San Gabriel Valley, and YMCA of Riverside).

●Implemented a contract management system to manage an increasing volume of vendors – aligning with enterprise growth strategy. System provided operational efficiencies by automating the vetting process to ensure all vendors comply to regulatory standards while also realizing cost saving opportunities by identifying redundancies.

●Avoided millions of dollars in potential losses due to cyber-security attacks by implementing cyber-security policies and educating staff members on safety best practices.

●Designed a data warehouse to provide reporting efficiency and deliver enhanced business intelligence to generate greater revenue. Also, provides the ability to interface with future business functionality and allows marketing to have better consumer insights to help identify compelling patterns in their customer data.

●Reduced hardware and software desktop support costs by 50% and improved overall efficiency during a period of high growth throughout the organization (~40 new locations over 5 years, approximately 80% organization-wide growth).

●Established IT policies and governance framework in collaboration with business unit executives to comply with regulatory compliance.

●Ensured continuous compliance with HIPAA regulations by creating standardized processes along with successfully obtaining an increase in key stakeholder satisfaction/trust of the IT department.

●Implemented IT classes on data governance to educate employees on awareness regarding data sensitivity.

●Negotiated Service Level Agreement (SLA) with IT Managed Service Provider and other IT vendors to provide timely service and managing them to ensure SLA are consistently met.

●Work with executive leaderships in strategic planning and provide ROI analysis on initiatives annually to set company goals.

●Gathered requirements to prepared for Request for Proposal (RFP) to replace HR System, Marketing CRM, and POS system for Operations. Provided gap analysis to help select the appropriate system based on requirements gathering.

●Executed multiple critical implementation projects (Dynamics Great Plains, Paycom HR system, CRM (Salesforce), and Daxko) currently and migrated from legacy systems which included data conversion.

●Define and create cyber-security policies that resulted in increased data protection and 100% regulatory compliance.

●Work effectively with vendors, review and negotiate contracts, and manage annual IT budget of $1.5 million dollars.

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Yoshinoya Torrance, CA April 2013-November 2014

Consultant

Strategic Leader hired to restructure and improve the existing IT infrastructure of a quickly expanding restaurant chain. Created data warehousing standards and best practices along with devising the structure related to reporting and strategic roadmaps. Provided coaching and guidance to a group of 10 internal team members, oversaw new system implementations, and created SLAs within the IT department.

●Facilitated the design and development of a database application, NCR point of sale system, Lawson system, and a dashboard tool containing KPIs used by Executives to monitor all areas of the business and guide strategic decision making.

●Gained recognition by the organization’s President for successfully achieving the technical set-up and infrastructure development for a new store in under 30 days.

Kaiser Permanente/Assigncorp Downey, CA October 2010-April 2013

Director of Offshore Development

Led strategic and tactical functions related to the management of both onshore and offshore technical operations. Managed an annual budget of over $4MM in addition to handling a department restructure and restoration. Completed detailed trend research to identify appropriate technical methodology for use within software development projects.

●Effectively managed offshore and onshore teams by providing individualized coaching, constructive feedback, and stretch assignments based on the individual’s strengths and unique skillsets.

●Implemented EPIC with Electronic Medical Records (EMR) and Electronic Health Record (EHR) functionalities.

●Saved the organization millions of dollars per year by designing and implementing the Pro-Active Office encounter application that was utilized with EPIC to assist Physician’s with patient recommendations for preventive care services.

●Ensured continuous compliance with HIPAA regulations by creating standardized processes along with successfully obtaining an increase in key stakeholder satisfaction/trust of the IT department.

●Moved over 40% of the organization’s enterprise applications offshore which resulted in over $1.5MM in savings.

Sony Pictures Entertainment Culver City, CA January 2000-October 2010

Software Development Manager, Motion Pictures

Directed technical operations within the motion pictures division which included managing over $2MM in projects annually and supervising a team consisting of Project Managers, Analysts, Developers, Application Architects, and QA team members. Led a multi-million-dollar project aimed at revamping a legacy mainframe to a more innovative system which was used to support over 450 staff members throughout the world. Identified project requirements and cost estimates along with defining potential risks and developing a project schedule.

●Saved over $3.5MM annually by creating and developing a pilot program that developed enterprise applications, which was later implemented organization-wide.

●Developed a data warehouse which allowed for the merging of Oracle databases throughout multiple regions into a universal document that was compliant with Business Objects for BI reports.

●Developed and supported BI for the Motion Pictures Division.

Additional Professional Experience

Senior Engineer LA Department of Water & Power

Consultant Southern California Edison

Senior Developer Ameriquest Mortgage Company

Senior Developer Kaiser Permanente

Senior Consultant KPMG Peat Marwick LLP

Developer Fuji Bank

Senior Developer Republic National Bank

Technical Skills

Language, DB, & Tools: Oracle, MS SQL Server, SQL Server Reporting Services, MS Exchange, SharePoint, Microsoft Teams, Office 365, Microsoft Dynamics Great Plains, Sybase, Microsoft Visual Studio, PowerBuilder, Crystal Report, Business Objects (BI), Remedy, Microsoft ETL, SQL Navigator, .Net, Java, C/C++, C#, Python, Tableau

Systems: IBM-3278, Windows NT, IBM-PS/2, UNIX, Linux, IMS, IBM compatible, Novell NetWare v3.1x, IBM Mainframe, OS/MVS JCL, MPLS Network, VOIP, Active Directory, AWS

Software: Enterprise Resource Planning System (ERP), Point of Sale System (POS), EPIC, Ceridian, Paycom, Salesforce

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