Director of kitchen operations
Resume:
Victoria J. Plummer
Valrico, FL 33596
adg1of@r.postjobfree.com
Dear Hiring Manager,
I was motivated to contact you upon learning that this company has an opening. For several years I have focused my career path on learning and developing the important skills necessary to excel in this type of role. I believe that I have the characteristics that this company needs and deserves.
Being genuine and positive, along with being professional and passionate, is an essential skill set for people in my field. I am equipped with great customer service, food safety, cleanliness, relationship/team building, and conflict resolution. Additionally, my abilities extend to communication and decision-making while maintaining an upbeat and positive attitude at all times. These qualities will help to support this company’s mission while reflecting positively on the professionalism of its employees.
For further details of my qualifications, background, and contributions, please take a moment to review my enclosed resume. I believe that I can successfully be the employee you're seeking, and I welcome the opportunity to speak with you at your earliest convenience so that we can explore how I can make a positive contribution.
Thank you, in advance, for your consideration.
Best regards,
Victoria Plummer.
Victoria J. Plummer
813-***-**** Valrico, FL 33596 adg1of@r.postjobfree.com
SKILLS
Customer Service Team Management Food Safety
Dependable, passionate, energetic and resourceful employee with over five years of experience working in fast paced and quality ensuring food industry. Ability to maintain culture within an organization and build strong relationships. Expertise in serving guest and enforcing food safety.
RELEVANT EXPERIENCE
Southern Technical College- Brandon, FL February 2020 – December 2020
Relative HVAC/R work-experience such as maintenance, troubleshooting and schematics.
Practical knowledge and skills in maintenance, installations and repairs.
Focus on safety standards in the workplace, learned how to properly handle tools.
Hands on approach with a focus on problem solving in the field.
WORK EXPERIENCE
Chick-fil-A – Brandon, FL May 2015 - November 2018
Senior Team Lead Coach
Exercise strong communication skills and shift leading to collaborate with team to ensure efficient food safety and quality.
Shift set ups, breaks, training all positions in kitchen, keeping track of food waste, unloading truck, organization, managing labor, chicken pull, prep items, managing produce and catering.
Quickly and efficiently grow an $9 million franchise by exhibiting strong team spirit and a positive work environment.
Creating goals and culture within our team.
Chick-fil-A – Valrico, FL November 2018 - Present
Director of Kitchen Operations
Responsible for managing a team of 40+ employees and providing quality service to our guests.
Scheduling, and managing all time off.
Interviewing potential candidates and ensuring they fit the culture of the business.
Provided training to new team members and re-validating current team members with pathway training required by company.
Truck and produce ordering, end of month counts.
Monitored labor, productivity, and sales on an hourly basis to help grow the business.
Coordinated Team Member of the Month for employees who received a multitude of positive customer/team feedback in order to motivate our team to focus on a positive experience for each and every guest/team member.
Creating Microsoft docs to grow our team members and leadership.
Creating health department and serv safe training plans to learn and grow team.
Maintaining machinery, working on henny penny’s, grills and toasters.
EDUCATION
Armwood High School - Seffner, FL
Highschool Diploma Graduated 2015.
Southern Technical College - Brandon, FL
HVAC Certification February 2020 – December 2020.
CERTIFICATIONS
OSHA 10 - March 2020 exp. March 2025
Serv Safe - July 2017 exp. 2022
EPA 608 Universal - August 2020 (no expiration.)
MVAC 609 – August 2020 (no expiration.)
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