Post Job Free

Resume

Sign in

Executive Customer Service

Location:
Subang Jaya, Selangor, Malaysia
Posted:
October 16, 2020

Contact this candidate

Resume:

Name: YOKESVAREE A/P SUBRAMANIAM

Contact Number: +601********

Address: F-07-19 Block F, Mutiara Ville Residence

Persiaran Bestari Cyber 11 63000 Cyberjaya

Email: adg1lf@r.postjobfree.com

Self-motivated, resourceful and goal orientated professional with great Experience in administration and problem solving skills. Highly proven working abilities and wiling to learn on new skills/work scope. Professional Profile

Proven and goal oriented professional with 7 year within experience in several multi-national organization.

A self-starter with proven track record, great responsibility level when undertaking any task given.

Analytical individual, with good problem solving skill, with the ability to think holistically when removing obstacles.

Great interpersonal communication skills, the ability to deliver presentation.

Medical line- Physiotherapist

Teaching

Customer Service

Secretary/ Global administration assistance

Admin executive

Technical QC for operation monthly reporting

Data Analysis for operation monthly reporting & ticket cases

QC for customer service inbound calls for Data Centre Operations Education

Diploma in physiotherapy from KPJ International college of Nursing and Health Sciences Professional Experience

Admin executive NTT MSC SDN BHD (March 2017 – Feb 2020 )

Attend customer/visitor /vendor/suppliers and company related calls.

Handle and maintain franking machine to stamp official letters.

Hotel booking for staff within corporate rates and update hotel list in company’s system.

To keep track on Fuji Xerox copier machine’s & franking machine toner availability, maintenance records

& printing meter reading for monthly charges.

Preparations of car stickers for staffs tenants & update the details in company database system.

Manage Company’s directories data & perform update when ever there is update needed.

To keep track of office stationary supplies are available all the time.

To keep track on MYEG sites for company’s vehicles.

To manage business related courier service.

Festival season’s celebration arrangement.

Manage company’s in-coming FAX.

T&G (touch and go) operation on reloading credit, maintain the credit report, Provide daily credit report to finance department.

Inter department job transfer as Operation QC for reporting, calls & mails which produce by Data Centre Operation team .

Professional Experience

IBM Cyberjaya Malaysia (Manpower)- KL-Australia Global Admin Hub ( March 2013- Feb 2017)

Deliver high quality executive support for Executive/VP/COO.

Maintain professional relationship with executives to understand their expectations and demands.

Ensure quality, timeliness, cost-effectiveness of arrangements/request and ensure meet expectations.

Regularly check emails to ensure executive requests are attended in a timely manner.

Act as liaison with the executive’s clients by answering incoming calls; develop relationship with client secretary/assistant.

Obtain stationery and supplies for executives as needed.

Create and maintain electronic files as directed – including archiving

Coordinate complex travel arrangements with AMEX (credit card) often involving multiple changes and destinations within company policy and arrange for timely delivery.

Prepare documentation to obtain work visas and passports where necessary.

Ensure air credit is obtained for unused air tickets.

Coordinate meeting date and time according to meeting participants’ schedules and time zone considerations.

Reservation for meeting space and make arrangements for equipment/technology and catering whenever it’s required.

Follow up on action items and provide status updates to executives/meeting attendees.

Preparation of documents including advanced graphs, charts, slides with animation presentations for executives.

Proactive assist executives with arranging application support – network, local printers, hard drive backup for their daily business needs

.

Professional Experience

BM Specialist Diagnostic Center ( Feb 2012- Nov 2012)

Make decision from patient diagnosis results and do reassessment to choose a best treatment for patient condition

Keep data of pt.’s progression and make sure pt.’s have a good improvement in their healthy from physio treatment

Have treated musculoskeletal cases, cardiology cases, and neurology cases

Have treated Patients from all ages of group

Before treatment explain to patient about their condition, explain about treatment procedures and convince them to have a best treatment

Train practical students from Masterskill University College

Explain and teach them about cases that they found

Conduct case presentation and give them marks according to their syllabus

Practice to do hands-on about what they have studied

Make sure students are punctual and discipline full

Patient documentation's, billings and appointment have to do by our self also Miscellaneous

Availability: Immediate

Salary: Negotiable

Possess own transport: Yes

References

Will be providing upon request.



Contact this candidate