Food Safety Quality

Wilfred Dsouza

Contact: 971-**-***-****

Address : - Al Nabbah, Sharjah, UAE

E-Mail: adg1gw@r.postjobfree.com

Production Operations: Food Safety Specialist/Food and Beverage Management Putting to practice Quality and Food Safety Management Systems and heading the overall manufacturing operations to achieve excellence in service; targeting senior level assignments in EHS Management with a reputed organization preferably in F&B industry. Profienct knowledge in Food and Beverage management.Additionally Skilled in Budget preparation, Menu engineering, and cost analysis along with Event planning, marketing, and sales. CORE COMPETENCIES

Quality Assurance

Production Operations

Food Processing

Crisis Management

Food Safety Management System

Supplier Auditing

Process Improvement

SOP Formulation

Team Building & Leadership

PROFILE SUMMARY

• Offering over 4 years’ experience in Production Planning & Scheduling, Manpower Management, Quality Assurance, Auditing and Team Management in Food Processing industry

• Honed with a vast experience of the procedures in quality control and methods in proximate food composition analysis in an effective manner

• Hands-on experience in taking stringent quality measures including preparation of necessary documents to ensure compliance with defined standards & customer requirements

• Exhibited excellence in conducting audits for raw material and packaging material vendors

• Specialized in Implementation and Maintenance of Quality/Food Safety Management Systems such HACCP

• Possesses excellent auditing skills in conducting internal audits for maintaining the quality of the products

• Sound skills in the preparation of SOPs and work instructions whenever new QMS requirements become effective

• Analytical and quality-oriented professional with an eye for detail ORGANIZATIONAL EXPERIENCE

Since Nov’15 Swiss Belhotel Sharjah (UAE) as EHS Officer Oct’13 – Oct’15 Grand Excelsior Sharjah Former Holiday Inn as Food Safety Hygiene Officer Jan’10 – Oct’13 Astoria Ambassador Group of hotels as Chef cum Department In-charge Supervisor Key Result Areas:

• Managing overall operations with a view to ensure timely accomplishment of production targets within the time and cost parameters

• Observing and supervising the health condition of food handlers and to arrange medical examination or suspension of work where necessary

• Supervising the work of the Kitchen Chefs and stewarding supervisors and delivering in-house training for the food handlers

• Managing complaints or enquiries from customers on food hygiene matters & food poisoning thereby safeguarding smooth functioning of the Food flow

• Implementing various techniques for cycle time reduction and entailing identification of opportunities, analysis of data and conduction of tests

• Suggesting and implementing required changes in process as well as in technology to improve product quality and yield; spearheading process standardization across the premises to maintain uniform Quality requirements and reporting the same to the management

• Organizing regular periodic meetings & trainings for staff for discussing current work issues and devising solutions for enhancing operations

• Heading a team of multifunctional team of officers and other workforce, ensuring their skills enhancement through continuous training; observing the personal hygiene conditions & working habits of the staff

• Following standard operating procedures, manuals & work instructions for production operations for the unit

• Generating new product ideas and recipes and modifying and improving existing recipes

• Ensuring that strict hygiene food safety standards are met

• Preserving the standard recipes and strict portion control thereby ensuring adherence to the local regulatory laws/international standards prescribed by conducting internal audits and evaluating the same for the non- conformance noted; identifying and choosing products from suppliers

• Synchronizing and working with the head chef and junior staff for smooth flow of the operation Highlights:

• Steered the implementation of quality initiatives that instilled basic quality philosophies of doing things right the first time, resulting in company rework cost

• Recognized for increasing in-plant capability through effective maintenance; was appreciated for same

• Initiated successful implementation of total productive manufacturing, resulting in an increase of production in production cost as well as through effective use of the rotation method for defect & rejection

• Successfully managed the audits for areas and provided required recommendations PROJECTS UNDERTAKEN

• Sharjah Green Rewards (Recycling of waste with Averda, Sharjah Charity Program, Used Oil Recycling)

• Food Waste Management (Reduction in Wastage of food)

• Blu" Showering in Success" (Project helping in the reduction of Water consumption in Hotel)

• Redesigning of Menus and Kitchen Costing

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Hotel Management from Moti Mahal College of Hotel Management in 2009

• Diploma in Computer Application- Aptech: MS Office, MS Word, PowerPoint, MS Excel OTHER COURSES

• Level 4 in managing HACCP

• ISO 22000 Food safety management system

• Internal auditing program

• HACCP awareness program

• SFSP Good Hygiene Practice Sharjah Municipality

• NEBOSH certification in Health & Safety at workplace

• Fire Fighting Training UAE cCivil Defence

• First Aid and CPR

PROFESSIONAL AFFILIATIONS

• Member of the Organizing Committees of College and University Reunion Programs

• Assistant Secretary of the Local Club engaged in various social work and cultural activities TRAININGS/ OTHER ACTIVITIES

Apex Consultant: 1day training on Sharjah Food Safety Program (GHP for Managers) Apex consultant: 1 Day training in supplier’s audit Apex consultant: 5 Days food safety training (Level 4) NQC ISO 22000 (On going program)

Beverage kings: Cocktail Mock tail competition

Munch Street: 2005, 2006

Cataract: 2005, 2007

Gardenia, Bangalore : 2007

Basket Cookery: 2008

O.D.C: In and around Mangalore

INTERNSHIP

• Completed internships at:

o Moti Mahal for 2 months in F&B production and Service dept. o Valley View for 2 months in F&B production

PERSONAL DETAILS

Date of Birth: 12th November 1987

Languages Known: English, Hindi, Kannada and Konkani Address : Swiss Belhotel Sharjah P.O. Box 5743, Sharjah UAE

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