FAJRUDEEN

Cluster Head Housekeeping Supervisor

Mobile: 971- 567459244

Email: adg1cn@r.postjobfree.com

Skype : fajrudeen6

OBJECTIVE

To obtain a Housekeeping Supervisor position at the Sundance Resorts utilizing quality in hospitality skills and supervisory wisdom in order to provide guests with the best in services.

KEY QUALIFICATIONS

Eight years of functional knowledge in the hospitality industry

Hands on experience in training staff in hospitality services provision

In depth knowledge of supervising staff to ensure cleanliness and tidiness of premises

Proficient in responding to guests’ queries and resolving problems efficiently

PROFESSIONAL EXPERIENCE

Working as Cluster Head Housekeeping Supervisor

From 25 January to present

Time Topaz & Crystal Hotel Apartments –Dubai, UAE

SENIOR HOUSEKEEPING SUPERVISOR

From November 2016 to January 2019

Rolla Residence Hotel and Apartments –Sharjah, UAE

HOUSKEEPING SUPERVISOR

From December 2014 to November 2016

Ramada Beach Hotel – Ajman, UAE

HOUSKEEPING SHIFT LEADER

From September 2012 to November 2014

HOLIDAY INN EXPRESS- IHG Groups of Hotel – Dubai Safa Park, UAE

HOUSEKEEPING CORRDINATOR

From October 2010 to August 2012

HOLIDAY INN EXPRESS- IHG Groups of Hotel – Dubai Safa Park, UAE

HOUSEKEEPING ROOM ATTENDANT

From February 2010 to July 2012

RADISSON GRT HOTEL – Chennai, India

JOB RESPONSIBILITIES

To reports to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.

To open housekeeping office checks all keys and all pagers. Start Opera system.

To demonstrate pride in the work place with a high level of commitment.

To allocate the rooms on the floor for the room attendants.

To treat all guest member and colleagues in a polite and courteous manner at all the time.

To anticipate guests, need wherever possible and react to these to enhance guest satisfaction.

To promote a helpful and professional image to the internal and external customers.

To ascertain a high degree of guest satisfaction.

To use guest name wherever appropriate.

To have good knowledge of all the different types of room, hotel facilities, hour of operation, restaurant and function rooms to be well informed about the special function and events held in the hotel on daily basis.

To attend all training sessions as required.

To be aware of hotel management, their office location.

To comply with the hotel legal requirements for, fire, bomb threats and health safety.

To maintain the professional confidentially and never disclose any secret pertaining to the company.

To Maintaining the weekly and monthly inventory of chemicals and machineries.

To Planning the budget of the upcoming month.

To Preparing the special project.

To Supervision of the areas allocated.

Conducting linen inventories. Planning for Monthly polishing and Carpet shampooing

Responsible for all guest laundry.

Maintain all types of par stock.

To Better communication with the entire department.

To Special attention to the public area.

To Responsible for spring-cleaning every year.

EDUCATION

Course

Year

Institute

University / board

BSS

2005-2007

Diploma in Hotel Management & Catering Technology

Aditya Education

HSCC

2003-2005

Danish Mission Hr Sec School

State Board(TN)

SSLC

2002-2003

Danish Mission Hr Sec School

State Board(TN)

Training & seminar attended in IHG (Intercontinental Hotels Group)

Environment Smart.

Guest focused an attitude.

Empowerment and decision-making.

Culture awareness.

Telephone and selling skills.

First Aid.

Fire safety and awareness training.

SKILL SUMMARY

Non-Technical Skills

Team building, Leadership, Eye for detail

COMPUTER SKILLS

MS- Outlook, Word, excel, PowerPoint, Internet access, Opera, Oasys, Winhms

PERSONAL DETAILS

Father Name : Abdul Wahab

Marries Status : Married

Religions : Muslim

Date of Birth : April 15, 1988

Passport No : S9549599

Nationality : Indian

Passport Expire : 06/01/2029

Visa Status : Residence

DECLARATION

I hereby declare that the above information is correct to the best of my knowledge and belief.

Place: Dubai

Date:

FAJRUDEEN

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