Education

College: Two years / Business Administration, Accounting

Tennessee Technological University, Cookeville, TN

Concentration in Accounting and English

High School: Math & Sciences, Business Administration

Daniel Boone High School, Jonesborough, TN

GPA: 3.96; 4th in class; Beta Club, National Honor Society, Key Club, Annual Staff, faculty-selected Civitan Award recipient and TN Girls State representative

Employment

Business Support 02/02/2019 – Current; Manufacturing

FL Smidth, Johnson City, TN

Reason for leaving: Company is closing

Responsibilities:

Assist HR Manager with payroll, benefits, new hire orientation, employee maintenance;

Coordinate hiring, labor hours with staffing agencies for contract workers;

Assist Manufacturing, Production, Engineering, Safety, Environmental and Quality Managers;

Enter and reconcile labor and materials for jobs in Epicor ERP (Enterprise Resource Planning);

Enter, reconcile and adjust inventory in Epicor ERP;

Implemented electronic filing of job information;

Member of Management Review team for Operations, Safety, Environmental, Quality;

Member of Management Review ISO team;

Set up user manuals in addition to multiple tracking tools for labor & materials management;

Review and reconcile production jobs;

Review Quality Non-Conformance issues;

Review and track Quality Improvements;

Track and review re-work;

Maintain production job files;

Maintain employee safety training logs;

Receptionist duties;

Perform visitor safety orientation & maintain verifications, logs, hours;

Oversee janitorial services and track related inventory

Payroll and Benefits Specialist 07/02/2018 – 12/31/2018; Technology

Saratoga Technologies, Johnson City, TN

Reason for leaving: Was not a good fit

Responsibilities:

Detailed time management;

Bi-weekly payroll processing via ADP reaching and maintaining 100% accuracy with no manual

manual checks required;

Set up user manual in addition to multiple tracking tools;

Coordination of benefits;

Reconciliation of insurance accounts;

Payroll-related journal entries;

Maintain files

Birthing Center – Assistant 12/2017 – 07/01/2018; Healthcare

Mountain States Health Alliance (MSHA), Johnson City, TN

Reason for leaving: Return to preferred payroll, benefits, accounting field

Responsibilities:

Admit expectant mothers and newborns on multiple platforms;

Maintain authorizations, status, orders, charges electronically on multiple platforms;

Maintain office, medical supplies and kits for maternity and newborns;

Maintain newborn security system;

Discharge mothers and newborns on multiple platforms;

Answer and respond to patient call lights;

Answer and direct all department calls;

Assist manager as directed

Pre-Admission Testing – Assistant 11/8/2016 – 12/2017; Healthcare

Mountain States Health Alliance (MSHA), Johnson City, TN

Reason for leaving: Changed departments

Responsibilities:

Retrieve electronic medical information for upcoming surgery patients;

Verify patient information, surgeon, procedure, date accuracy across multiple platforms;

Schedule date and time for pre-admission visits and testing;

Request needed information from surgeon’s offices, hospitals and other facilities;

Work with pharmacy and surgeon’s offices regarding medication allergens and change of orders;

Assemble surgery chart with final verification of surgeon, procedures, tests completed, and required medications ordered from pharmacy;

Track unfulfilled chart requirements, surgery start times for manager via Excel spreadsheets;

Provide Surgery pre-op with contact information for time of arrival on day of surgery

Corporate Reimbursement/Reimbursement Assistant, Data Analyst 01/17/2014 – 08/05/2016; Healthcare

Mountain States Health Alliance (MSHA), Johnson City, TN

Reason for leaving: Position terminated due to Medicare changes

Responsibilities:

Audit all patient account activity, charity and bad debt claims;

Maintain knowledge of ever-changing strict multi-state, federal Medicare and Medicaid and numerous insurance guidelines;

Log required information for Medicare and Medicaid annual audits with accuracy of this information determining amount of reimbursement dollars received by hospitals and used for cost reporting;

Maintain up-to-date state and federal Medicare rates and interim rates for each of the 13 hospitals within MSHA for accurate billing to patients which also impacted amounts paid by insurance, Medicare and Medicaid;

Maintain account reconciliations for all collection agencies/patient payments;

Maintain department SharePoint site;

Special projects assigned by manager;

Point of contact for building manager and maintenance needs;

Maintain inventory for office and cleaning supplies as needed;

Receptionist duties;

Assistant to manager

Corporate Accounting; Corporate Payroll - Payroll Specialist I 08/09/2008 – 01/15/2014; Healthcare

Mountain States Health Alliance (MSHA), Johnson City, TN

Reason for leaving: Position terminated

Responsibilities:

Strive to ensure all MSHA team members are paid accurately and timely for 15 multi-state hospital system reducing number of manual checks required

Sole support of all Norton hospitals, clinics and offices, the only MSHA union-based environment requiring full knowledge of union contract;

Balance & pay multi-state and federal taxes, W2s (TN, VA, WVA, NC, KY);

Performed payroll auditing pre and post payroll to ensure compliance;

Work with HRIS manager to map, test new fields, company updates such as rates, insurance, position names and codes, PTO;

Initiate and aid in developing cross-training manuals for each position;

Initiated scanning and electronically filing documents for easier retrieval;

Work closely with supervisors, managers, directors throughout MSHA system;

Train all levels of staff on payroll, timekeeping, company policies and procedures;

Identify changes to become most efficient and cost effective

Operations Manager 04/17/2007 – 09/05/2008; Non-Profit

Children’s Advocacy Center of Sullivan County, Blountville, TN

Reason for leaving: Position terminated

Responsibilities:

Supervise front desk clerk;

Oversee and maintain all department needs, IS system, work flow, funding grants;

Assistant to Director and all department managers;

Responsible for all Human Resources functions - new hire to termination, maintenance, PTO;

Maintain general ledger accounting, budget and variance reconciliations;

Process bi-weekly payroll, processing multi-state federal taxes, W2s

Balance & pay multi-state and federal taxes, W2s (TN, VA);

Process accounts payable and receivable;

Research and meet with vendors and maintain purchasing requirements;

Administrator for state and third-party insurance and retirement plans

Identify changes to become most efficient and cost effective;

Maintain confidentiality and care for the young, vulnerable clients

Payroll Manager 3/01/2001 – 02/15/2003; Manufacturing

Douglas Dynamics, Johnson City, TN; Company now defunct

Reason for leaving: Care for terminally ill parents

Responsibilities:

Maintain time sheets;

Job costing;

Process bi-weekly payroll;

Balance and pay multi-state and federal taxes, W2s (TN, VA, NC);

Work with HRIMS to map, test new fields, work daily error reports;

Develop job manuals for Human Resources and Accounting;

Assistant to CFO;

Administrator for 401k retirement plan;

Complete bank reconciliations for Accounts Payable using accounting best practices;

Train all levels of staff on payroll responsibilities

Full Charge Bookkeeper 1988 – 2009

Performed full-scope bookkeeping services for small contractors in the Tri-City area including new hires through year-end W-2’s and general ledger for accountant to prepare taxes. Services included accounts payable, receivable, sales tax, employee and employer withholding taxes, banking and account reconciliations, P &L calculations and reporting.

QuickBooks Pro 1988 – 2009

Completed QuickBooks training to qualify as a Pro and serve as a resource for QB users who needed help in the region.

Payroll Manager 03/04/1992 – 01/15/2000; Distribution and Telemarketing

Fingerhut Companies - TTI and TDI locations, Johnson City and Piney Flats, TN;

Reason for leaving: Concentrate on personal bookkeeping business using QuickBooks as Fingerhut failed

Responsibilities:

Supervise employees at two locations to ensure accurate and timely weekly payroll and accounts payable processing;

Balance and pay multi-state and federal taxes, W2s (TN, VA, WVA, NC, KY);

Maintain general ledger accounts for Human Resources and Payroll;

Work with local and corporate accounting on annual budget and variance reconciliations;

Special projects for local and corporate accounting; research and identify needed data for requested reports;

Liaison with staffing agency for season employees;

Identify changes to become most efficient and cost effective;

Travel and train Human Resources and Payroll personnel on new software applications at new facilities while developing training manuals for personnel;

Develop company employee policy and benefits manual for new hires;

Develop specific training manuals for supervisors, managers and directors at new facilities;

Travel and train team members, supervisors, managers and directors on HR and Payroll;

Policies, Processes & Procedures, Responsibilities

SKILLS

MS Word 10-key calculator Management

MS Excel Customer Service Organizational

MS PowerPoint Communication Public Speaking

Outlook E-Mail & Calendar Interpersonal Time Management

QuickBooks Analytical Writing

Kronos Flexibility Research

PeopleSoft Editing Maintaining office budget

ADP Fax, copier, scanner Team Player

Lawson Fast Learner

Epicor

Workday

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