Zaher Kiwan

Address: Amman, Jordan Nationality: Lebanese

Email: adg1aq@r.postjobfree.com Marital Status: Married Mob: +962-********* Date of Birth: June 25th, 1972

+961-**-******

OBJECTIVE_:

I am seeking a challenging position in the Hospitality field that will help me utilize my work experience, knowledge, and communication skills to contribute efficiently to both company and myself. I am convinced that my past experience has equipped me with a set of valuable competencies that are useful and helpful for my career path. EDUCATION:

High School Degree from 1989-1992

Beirut, Lebanon

WORK EXPERIENCE:

Lebanese House Restaurant (Um Khalil)

Amman, Jordan

Title: Branch Manager, February 2019 -february2020 Baytna Restaurant

Barouk, Lebanon

Title: Restaurant Manager, January 2015, November 2018 Grand Omaya

Irbid, Jordan

Title: Branch Manager, May 2014-December 2014

Lebanese House Restaurant (Um Khalil)

Jarash, Jordan

Title: Restaurant Manager, August 2011-March 2014

Sheraton Damam Hotel & Towers

Dammam, KSA

Title: Outlets Manager, December 2006-June 2009

Four points by Sheraton le Verdun

Beirut, Lebanon

Title: Head of Waiter (in charge of room service), February 2006-December 2006 Sheraton Coral Beach Hotel & Resort

Beirut, Lebanon

Title: Head of Waiter, September 2001-September 2005 Sheraton Riyadh Hotel & Towers

Beirut, Lebanon

Title: Head of Waiter (in charge of Al Bustan Restaurant), February 2000-September 2001 Belle Vue Palace Hotel

Broumana, Lebanon

Title: Captain Shift Leader, November 1995-January 2000 Saint-George Hotel

Dubai, UAE

Title: Captain (shift in charge of Al Bustan Restaurant), March 1994-May 1995 Beau Rivage Hotel

Beirut, Lebanon

Title: Captain-Room service, July 1993-April 1994

LANGUAGES & IT SKILLS:

• Arabic: Fluent (Mother tongue)

• English: Very Good

• French: Fair

Proficient in Microsoft Office applications:

Word, Excel, Power Point, Omega, Micros

Training and Certificate of Achievement:

• Training skills Workshop-Sheraton Riyadh Hotel & Towers

• Achieving Service Excellence

• Sheraton Riyadh Hotel & Towers

• Leadership at Sheraton & Beyond Brainstorming-Sheraton Riyadh Hotel & Towers

• Sheraton Guest Satisfaction System-Sheraton Coral Beach Hotel & Resort Beirut

• Be a hero on the Telephone-Sheraton Coral Beach Hotel & Resort Beirut

• Best Smiling Face-Sheraton Coral Beach Hotel & Resort Beirut

• Sheraton Culture Training Program-Sheraton Dammam Hotel & Towers

• Four Modules of Six Sigma Training PC & IT Training

• Employee of the month (July 2001)-Sheraton Riyadh Hotel & Towers REFERENCES: Upon request

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