Office Service, Cyber defense, retail management

Joi Edge

*** ****** ****, ***** *****, TN, United States

PHONE EMAIL

615-***-**** ***.****@*****.***

OBJECTIVE

To secure a role in cyber security or related field to build on the knowledge received from two years of education, certification preparation, and self-instructed skills with a company that can also utilize the managerial and problem-solving skills learned over the last twenty-two years of experience.

EXPERIENCE

Exit Real Estate Solutions

Hendersonville, TN // Affiliate Broker // 08/2019 – 01/2020

Ensure that key policies and procedures are understood and followed to assure high levels of quality, accuracy, and process consistency across territory. Implement corrective actions when policy violations are discovered Achieve and maintain performance metrics and provide best-in-class service

Make continuing education a priority

Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases

Work independently and document and communicate effectively with clients, support staff, and brokerage

Jim Brinkley Realtors, Inc

White House, TN // Affiliate Broker // 03/2017 – 08/2019

Coordinated with escrow companies, lenders, home inspectors, and pest control operators to agree to the terms and conditions of purchase agreements before closing dates

Ensure schedule and budget performance, while complying with federal, state, and local laws and regulations as well as client's policies and procedures Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases

Make decisions and take actions to build and maintain a safe network

Maintain workstations and peripherals

Troubleshoot network issues

Deploy and maintain a system to keep all client information secure

Berkshire Hathaway HomeServices PenFed Realty

Clarksville TN // Affiliate Broker // 02/2016 – 03/2017

Ensure that key policies and procedures are understood and followed to assure high levels of quality, accuracy, and process consistency across territory. Implement corrective actions when policy violations are discovered. Achieve and maintain performance metrics and provide best-in-class service

Make continuing education a priority

Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases

Work independently and document and communicate effectively with clients, support staff, and brokerage

Organize and coordinated each transaction from obtaining listings/buyers to follow-up post-closing.

Experience not listed

1996-2005 Retail management of 10-30 employees and office management.

More details upon request

EDUCATION

Volunteer State Community College

Computer Information Technology-Cyber Defense // 2018 – 2020

Hands-on experience with project management, Wireshark, Autopsy, OSForensics, extensive training in Microsoft Office.

Continual Learning Institute

140 Hours of Real Estate Affiliate Broker Education

CLUBS AND GROUPS

Kappa Beta Delta

Phi Theta Kappa

The National Society of Leadership and Success

Cyber Defense Club-Director of Events

CERTIFICATIONS

AHWD

THDA

SFR

PSA

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