Sales Representative Back Office
Resume:
Selena N. Rodriguez
P.O Box N-****
Email: adg181@r.postjobfree.com
Nassau, Bahamas
Objective: To secure a position with a leading organization that will lead to a long-term career relationship. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
Date & place of birth: 21st June 1995
New Providence, Nassau Bahamas
Nationality: Bahamian
WORK EXPERIENCE:
The Benchmark Group of Companies- Benchmark Entrepreneurial Development Institute- (Presently)- Independent Sales Representative
Ability to develop new business utilizing and implementing strategic sales techniques
Strong ability to prepare, present and close accurate proposal
Having a clear understanding of how to qualify customer and their needs to the service and products represented
Combining industry research and new opportunities for each customer profile.
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
Strong organizational and follow-through skills
Demonstrate ability to develop relationships with customers and coworkers.
Higgs & Johnson – (October 2019- January 2020) – Receptionist- Temp Position (filled in for a lady on maternity leave)
Handles the phones and the receptionist desk
Receives visitors and clients that come into the office
Refer all incoming calls to the appropriate personnel
Log all incoming and outgoing packages with tracking information
Melia Nassau Beach – (July 2018- June 2019) Front Desk Agent
Greet and assist all guest entering and leaving the hotel
Provide all guest (including groups) with a friendly, accurate and efficient check in/ check out process whiles following companies’ policies and procedures. Prepare for check-ins before the guest arrive, distributing express check out cards, and planning for group arrivals.
Ensuring all guest receive the hotel bands and daily hotel activities.
Compute bills, collect payments, post charges, adjustments and make changes accurately for guest.
Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information.
Ensuring all rooms are assigned and meet guest request.
Answering telephone calls, logging guest complaints and following up.
End of day- processing journal and balance band sheet
Cash Collection -prepare a cash drop envelope and deposit in the vault.
Riu Hotel & Resorts Bahamas- (January 23rd 2017-July 2018) Accounts Clerk
Accurately inputting all purchase orders into the system for all departments.
Accurately inputting supplier invoices into Oracle, ensuring price contracted and price invoiced were same.
Request credit and debit memos and attaching them to the appropriate invoices.
Receiving incoming mail, scanning any invoices or purchases orders that suppliers needed.
Preparing invoices for outside vendors and ensuring payment was made. Posting of payment and generating receipts.
Vendors reports every 15 days- giving details as to why and if invoices after 60 day were not paid.
Obtaining statements of accounts from suppliers/customers and performing reconciliation as needed.
Effectively providing support for annual internal/external auditors.
Andbank Bahamas Limited (December 7th 2015 to January 20th 2017) Receptionist/ Back Office Duties
Handles the phones and the receptionist desk
Receives visitors and clients that come into the office
Refer all incoming calls to the appropriate personnel
Log all incoming and outgoing packages with tracking information
Prepare all travel accommodations for Private Bankers
Reconcile Bank Statements
Input all invoices into a system called Olympic
Logging all checks
Prepare excel sheets for private banker credit card expenses
Effectively providing support for annual internal/external auditors
Atlantis Paradise Island (August 11, 2014 –March 25, 2015) Senior Navigator- Part Time Employee
Dispatch of cruise ship guest to their tour guides
Inspection of aquarium to ensure that all lights were on, glasses cleaned, no trash and that information cards were placed in their bins
Conducting morning briefing
Creating Schedules- assigning each staff members to their post, tour times and scheduling breaks.
Relevant Skills: Computer Skills, Communications Skills, Customer Service, Time Management & Organizational Skills.
Certificates: BJC‘s –English, General Science, Health Science, Mathematics, Religious Knowledge, Social Studies
BGCSE’S –Art Scheme B, Spanish, Mathematics, English, Biology, Literature, Art scheme C, Religious Knowledge
Pitman’s –English 1- First Class Pass
Keyboarding- First Class Pass
SAT scores- 1230
Education: St. Anne’s School-2000-2009
Mt.Carmel Preparatory Academy-2010-2012
Graduated June 14th 2012 – Diploma
College of the Bahamas – August 2012 to December 2014 (Majoring in Culinary Arts & Hospitality Management)
Attended Bahamas Institute of Financial Services (January 2016-April 2016) - Fundamentals of Financial Service Certificate
Currently attending The Bahamas Institute of Business and Technology- Pursuing Bachelor in Human Resource Management & a Minor in Accounting.
Languages - speak Spanish and English
Certification in Spanish by the American Council on the Teaching of Foreign Languages as an Advanced Speaker
References- available upon request
Contact this candidate