Rafaela Alaffa
Administrative Assistant
La Grulla, TX 78548
adg16t@r.postjobfree.com
Willing to relocate to: McAllen, TX - Weslaco, TX - San Antonio, TX
Authorized to work in the US for any employer Work Experience
Manager
Midwest Finance - Mission, TX October 2018 to August 2019
Manage office, call, payments, and loan decision making. Balancing drawers and checkbook. Make daily deposits.
Manager
Parra loan co - McAllen, TX December 2014 to June 2017
I would manage the whole office duty. Train employees and new trainees to meet customer loan needs.
NSP Clerk
Housing Authority of the County of Hidalgo - Weslaco, TX January 2013 to May 2013
Office Clerk
Rio Grande City CISD - Rio Grande City, TX November 2010 to September 2011
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answered telephones, directed calls, and took messages.
• Maintained and update filing, inventory, mailing, and database systems, either manually or through computer.
• Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, took orders, and addressed complaints.
• Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail. • Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
• Computed, recorded, and proofread data and other information, such as records or reports.
• Completed work schedules, managed calendars, and arranged appointments.
• Typed, formatted, proofread, and edited correspondence and other documents, from notes or dictating
machines, using computers or typewriters.
• Reviewed files, records, and other documents to obtain information to respond to requests.
Teacher Aide/ Substitute
Rio Grande ISD - Rio Grande City, TX August 2004 to December 2009
Provided extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
• Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
• Tutored and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
• Enforced administration policies and rules governing students.
• Discussed assigned duties with classroom teachers to coordinate instructional efforts.
• Instructed and monitor students in the use and care of equipment and materials to prevent injuries and damage.
• Observed students' performance, and recorded relevant data to assess progress.
• Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
• Prepared lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
Education
Bachelor of Art in Psychology
The University of Texas - Edinburg, TX
Present
Certificate in Registered Dental Assistant
Kaplan College - McAllen, TX
October 2010 to July 2011
Associates in Social Work
South Texas College - Rio Grande City, TX
May 2010 Skills
Word (10+ years), Powerpoint (10+ years)
Additional Information
I am a faster learner with a strong desire to help other people. I am highly motivated, work well on a team, and have
the ability to prioritize ad complete multiple tasks.
Computer Skills
Typing Speed 50 Words per Minute
• Apple or Macintosh Computers
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Internet Browser (Internet Explorer, Firefox, etc) • Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Utility Software (Virus, File Compression, etc)
• Word Processing Software (Word, WordPerfect, etc)