Manager Sales

Sabrina N. Heggs

*** ******* ******

Philadelphia, PA 19120

Mobile:267-***-****

Email: *****.*******.***@*****.***

ACCOMPLISHMENTS:17 NEW RESTAURANT OPENINGS

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FOOD HANDLER'S CERTIFICATION

MANAGER SERVSAFE CERTIFICATION

PROFESSIONAL EXPERIENCE:

06/2018 – PRESENT Outback Steakhouse Philadelphia, PA Kitchen Manager

● Annual Sales Volume: $4.5 Million-$5.5 Million

● Hired in as Kitchen Manager.

● Managed and improved food cost resulting in the restaurant moving up to 1st place district rank from their 9th place district rank.

● Actively managed Food Cost by training and following up with team members, adhering to all company standards.

● Improved team morale through leading by example, motivation, and leadership.

● Developed Two Promotes within the Company for 2 Hourly Employees 07/2016 – 05/2018 Chili’s Philadelphia, PA

Restaurant Manager

● Annual Sales Volume: $2.0 Million-$3Million

● Hired in as Restaurant Manager.

● Managed all aspects of the restaurant including all front of the house and back of the house operations.

● Maintained a consistent sales increase by implementing all policies, procedures, and systems per company standard.

● Manager Servsafe

● Food Handler's Certification

● Responsible for scheduling, staffing, inventory ordering, and humanin 100% guest satisfaction.

(Reason for leaving: Sabrina was recruited by Outback Steakhouse with a desirable benefit package.) 08/2012 – 05/2014 Miller’s Ale House Phildelphia, PA Culinary Manager

● Annual Sales Volume: $3.5 Million - $4.0 Million

● Hired in as Assistant Culinary Manager.

● Led the Culinary Staff toward operational excellence through training, development, and follow up.

● Responsible for inventories, scheduling, and labor management of culinary staff.

● Maintained back of the house quality, service, cleanliness, and safety as a result of constant leadership and people development.

(Reason for leaving: Sabrina’s Mother was Diagnosed with Cancer which resulted in her taking 2 years off) Additional Experience:

Bertucci's

02/1997 – 07/2012

Corporate Lead Trainer

Culinary Manager

17 N.R.O.S

EDUCATION:

Cheyney University

2.5 Years/No Degree

William Penn High School

High School Diploma

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