EDUCATION

University of Wisconsin-Milwaukee

Bachelor’s Degree in Human Resources and Communications

CERTIFICATIONS

SHRM - CP, Society for Human Resource Management certification

PROFESSIONAL EXPERIENCE

Delaware North – Milwaukee Sportservice

Training/ GuestPath Coordinator January 2019 – April 2020

Aided in the recruitment process by looking at current staffing needs and attended colleges, recruitment events and job fairs to seek out potential candidates that would add the most value to the company

Organized and directed Hiring Events to ensure open positions were filled with the most qualified candidates to ensure productivity

Organized and directed New Hire Orientation to familiarize associates with all company policies and procedures

Led the GuestPath program, which guaranteed guests were provided with the utmost customer service from our associates and staff

Ran the Employee Recognition program, which assured our associates felt valued and appreciated within the workplace, in which increased employee morale

Oversaw workers compensation claims to make sure they were turned in and completed in a timely manner

Managed employee counseling’s, which walked employees through the process of “why” an action took place and how to correct future behaviors

Facilitated J1 employee program, in which helped gain insights on many different cultures and customs from around the world

Processed background checks and I-9s, managed the pre and post-employment process, efficient in HRIS, completed both terminations and status changes in the system, and wrote employment verification letters

Human Resource Clerk April 2018 – December 2019

Organized and directed both Hiring Events and New Hire Orientations by seeking out and hiring the most qualified candidates for open positions, as well as making sure associates were trained and prepared to give our guests the highest level of customer service

Wrote monthly Newsletters and Homestand Refreshers to keep associates up to date on upcoming games, concerts and miscellaneous events

Completed all employee termination paperwork and updated terminations in the system, in order to stay in compliance with company policies

Human Resource Intern April 2017 – 2018

Learned the HR basics which included completing I-9s and background checks, sitting in on counseling’s and terminations, assisting with New Hire Orientation and Hiring Events, filed and kept track of personal employee and termination records and helped create the GuestPath customer service program

EXTRACURRICULAR ACTIVITIES

University of Wisconsin – Milwaukee

Milwaukee Panhellenic Council – Vice President of Finances December 2017 –2018

Managed finances for UWM Panhellenic officers and events with a $1,000 budget

Wrote monetary grants for loans and attended hearings to enhance the UWM Panhellenic community

Alpha Omicron Pi Sorority – Standards Committee December 2016 – 2017

Enforced rules and regulations regarding sorority bylaws

Monitored behavior of chapter members – enforced corrective action

Held chapter members to high standards and expectations

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