NS

NAGWA SHENOUDA

adg0q4@r.postjobfree.com C: 615-***-**** Antioch, TN 37013

Summary

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Hard Skills

+ Cash drawer balancing + Liquor regulations and compliance

+ Payment processing + Issue resolution

Soft Skills

+Attention to Detail & Problem Solving

+Communication & Leadership

+Management & Multitasking

+Customer service & Teamwork

+Organized & Patience

+Decision Making& Working under pressure

+Time Management & Creativity

General Skills

+Communication

+Problem Solving

+Leadership

+Teamwork

+Attention to Details.

+volunteer in charities organizations

Experience

Egyptian Tax Authority Cairo, Egypt + Prepared and reviewed financial statements, resolving discrepancies

Accountant after careful analysis.

01/2007 - 12/2016 + Established complete accounting structures, processes and controls

to meet business requirements.

+Reviewed and reconciled discrepancies in accounts and financial

documentation.

+Reviewed all tax returns prepared by individual departments before

approval.

Gaylord Opryland Resort & Convention + Drove sales and add-on purchases by promoting specific item

Center Nashville, TN options to customers.

Cashier +Helped customers find specific products, answering questions and

10/2018 – Current offering advice.

+Trained new team members in cash register operation, stock procedures and customer service.

+Read weekly sales inserts and tracked changing prices to remain

up-to-date on store promotions.

+Worked closely with front-end staff to assist customers.

+Built relationships with strategic partners leading to business

development opportunities.

+Processed returned items in accordance with store policy.

+Observed company return policy when processing refunds, including

inspecting merchandise for wear or damage.

+Welcomed customers, offering assistance to help find necessary store items.

Education and Training

Assyuit Assyuit, Egypt

M.D.

05/2000

Nashville State Community College Nashville, TN

Operations Management

+Creating weekly work schedules for employees in Egypt.

+Exceptional organizing skill for weekly and monthly campaigns.

+Ensuring high level of productivity and effective utilization of resources.

+Ensure correct implementation of work standards and procedures.

+Evaluate, Guide, and train team on company’s policies and quality control standards.

+Initiate, escalate maintenance issues and follow it up till completion.

+Initiate and push old stock with sales managers to prepare store for new lines.

+Solve customer problems and compensate if needed to gain their loyalty.

+Identify low performing areas or sections and assign action plans to boost sales.

Languages

+English Level; very good

+Arabic Level; Primary Native

+French Level; fair

Interests

+Reading

+Listening to music

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