Administrative Assistant Customer Service
Resume:
Sheryl DeWitt
Westminster, Co 80234
sxdewitt.sd@gmail
Summary of Qualifications
Successful individual who can adapt and learn quickly and easily to any work situation Ability to multitask and handle high work volume
Customer service-oriented
Develops and puts into practice problem-resolution Team-oriented and always have a positive attitude
Direct supervision
Do Well Under Pressure
Skills
● Microsoft Word
● Microsoft Excel
● 10-Key by touch (both hands)
● Shipping and Receiving
● Technical knowledge
● Operating Sales
● FedEx Machine (Labels)
● Endicia Professional
● PowerPoint
● Visio
● Google+
● Dymo Badge System
● MS Publisher
● Footprints and Track-it systems
● Customer Service
● Payroll (Site Manager)
● Bills for Trucking Companies
● Security
● Mail X-ray Machine
Professional Experience
Express Employment (Integrated Document Solution) June 2018 - March 2019 Administrative Assistant
Answered phones
Security for whole facility
Sorted Governors mail/ all of Colorado's mail
Quality Drivers Solutions ( Estenson Logistics) April 2017 - September 2017 Administrative Assistant
Dispatched for Home Depot Home Deliveries
Payroll for 31 drivers
Bills for one account
Ordered office supplies
Customer Service
Filling
Urban Lending Solutions August 2010- September 2015 Administrative Assistant
● Order and Maintain Supplies
● Generate Coffee Orders and Machine Repairs
● Hire New Vendors
● Workstation Equipment Evaluations
● Front Desk Operations
● Set up Client Visits and Closings for Lenders
● Oversee 8 locations of Employees
● Back up for all Departments
● Shipping and Receiving
● In Person and Phone Customer Service
● Filling for HR and Legal Team
Processor I
Responsible for making sure all fundamentals are complete for processing home modifications program
● Scanning and filing
● Research documents to maintain integrity of paperwork
● Create and track loan modifications to avoid a privacy event Fundy Realty September 2003- February 2006
Administrative Assistant
● Processed and entered all contracts in to database
● Filing and Quickbooks
● Developed, implemented and managed marketing plans and programs 7-Eleven August 1999- September 2003
Shift Manager
● Operating essential functions to maintain store runs smoothly
● Training new employees and Sales Strategies
● Maintain all job performances in a timely matter
● Made all disciplinary actions for employers
Skaggs Public Safety September 2000- August 2001
Shipping and Receiving
● Maintain all job performances
● Perform all shipping and receiving operator duties in a timely matter United Parcel Service February 1998- August 1999
Supervisor/ Loader
● Loaded trailers and scanned in customers parcels
● Sorted all parcels to correct zip code
● Performed all shipping operator duties in a timely matter
● Made all disciplinary actions for employers
Education
Arvada West High School Graduated 1998
References available upon request
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