Quality Control and Quality Assurance Lead
Resume:
Ashley V. Miles
Loganville, Georgia 30052
*******@*****.***
Education
Eckerd College, Saint Petersburg, Florida GPA 3.8
Bachelor of Science with Honors in Biology & Minors in Chemistry and Spanish
Early graduate
Employment
Quality Control/Quality Assurance Lead, Quest Diagnostics – Tucker, GA Aug 2018 – Present
Training of technicians in new SOPs and methods
Prepare and validate all reagents made in-house for analytical testing
Developed cost-saving initiatives to reduce waste and increase turn-around-time
through inventory control measures and software adjustments
Reduced consumption of reagents by over 70%
Department Safety Officer
Forensic Scientist II, Quest Diagnostics – Tucker, GA May 2017 – Aug 2018
Performed extraction of drug analytes through manual and automated methods
Analyzed and interpreted data with liquid chromatography and mass spectrometry methods
Knowledge of LC/MS troubleshooting and maintenance
Histology Lab Aide, Quest Diagnostics – Tucker, GA Oct 2016 – May 2017
Ensured proper accessioning and labeling of all tissue samples
Prepared reagents for tissue processing and routine slide staining
Performed routine automated H&E staining and cover-slipping of stained slides
Specimen Technician, Quest Diagnostics – Tucker, GA Dec 2015 – Oct 2016
Understand specimen types and compliance regulations related to tests ordered by client
Audited with high accuracy all requisition forms for errors after specimen receipt
Exceeded production quota by over 25%
Medical Scribe, SuperScribe, LLC – Duluth, GA Nov 2015 – Aug 2016
Accompanied physician in patient consultations to document EMRs
Tracked and documented laboratory and radiology studies using Greenway
Recorded medications given, responses to therapy and physician consultations
Retrieved supplies needed by physician & performed other clerical duties as needed
Receptionist, Peachtree Immediate Care – Buford, GA Nov 2015 – Apr 2016
Experience with multiple EMR platforms Practice Velocity and Velocidoc
Verified insurance and obtained all pertinent records and documents
Handled all patient encounters and confidential PHI
Administrative Assistant, DACA, LLC – Norcross, GA Jun 2014 – Nov 2015
Assisted project managers as a project coordinator
Arranged all travel and lodging while handling all field communications and purchases
Assisted human resources in confidential matters and audits of W2, I9, etc.
Developed and implemented company-wide recycling cost-savings initiative
Assistant Manager, Shoe Show – Duluth, GA May 2012 – Sep 2012
Customer Service Rep/Receptionist, Service Right USA – Norcross, GA May 2010 – Sep 2010
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