Toronto, ON - firstname.lastname@example.org - +1-437-***-****
9+ years’ work experience spanning Financial Software Implementations, Business Analysis, Software Quality Assurance, and Information Technology Service Management.
Competence in developing data models, use cases and process flow diagrams using MS Visio.
Highly skilled in leveraging technology to solve complex business problems.
Expertise in implementation and operation of Anti money laundry (AML) solutions, Financial Crime management solution, Payment solution, Swift system operations.
Competence in large data sets management, analysis and visualization.
Excellent team player, self-driven, with great interpersonal skills.
Seasoned in relational database analysis leveraging MSSQL Server, Oracle Databases.
Proficient in advanced Microsoft Office (Excel, Word, PowerPoint).
Efficiently collaborates with Stakeholders and Management to meet business objectives and to build relationships in successful teams.
Proven competence in meeting functional requirements through strong execution of user acceptance testing, defect /bug tracking and service level API / performance testing.
Strong writing skills to produce professional quality materials such as test cases, training materials, user manuals, requirement specification documents, interface documents
Full stack Web developer using libraries and technologies like Bootstrap, DOM, JQuery, Node JS, Express framework, RESTful Routing, Web services, AJAX and React.
Sound knowledge of Relational databases and Non-relational database.
POWERBI, Express Framework, MSBI, Hadoop, Office 365, Jira
Tomcat and WebLogic 9.x/10.x/12c
Solaris 10, Red Hat Linux, Windows, AIX
RDBMS and Non RDBMS: Oracle, SQL Server, MongoDB
AWS Platform, Ansible, Terraform and Jenkins
Scripting & Other Tools:
UNIX/Linux commands, Git Bash, Putty, iTerm
GIVEX Canada Jan, 2020 – To date
Monitor server in different regions all over the world, ensuring down time is at the barest minimum and ensuring services are up and running for customer transactions to be processed seamlessly.
Support client’s environment, resolving systems issues by troubleshooting; analyzing logs and simulating issues in local environment.
Carried out systems update, fix deployments and testing on environments like production, UAT and others.
Train business users on different systems functionalities.
Customer Service Rep
Scotia Bank Campaign (Teleperformance Toronto Canada) July 2019 – Dec 2019
Analyze and resolve customer’s issues around Bank’s product.
Work on different Banking solutions such as CACS, Intralink and TCS used for managing different customer products like Mortgage, Loans, card products and statements management.
Adesola Oyelere 437-***-**** Page (2)
Senior Technical Project Manager
Phillips Consulting Jan, 2016 – Jun, 2019
Instituted Agile Scrum methodology within development team. Efforts led to increased productivity and quality through increased team communication, ownership of problem solving/results and empowerment.
Managed the Implementation Intellect Global Banking Solution’s Anti Money Laundry module for NOVA Bank, vetted system rules set up and sanction filtering configurations.
Worked on the implementation of Intellect Global Transaction (iGTB), a payment solution for corporate customers. Modules such as Payments, Customer On boarding, Collections and Receivables and Liquidity were implemented.
Improved payment accuracy and operational efficiency by 90%.
Facilitated requirement workshop with stakeholders. Extracted and documented client’s functional requirements around the base version of the solution.
Developed As-Is and To-Be processes and wrote business, functional requirements, and technical requirements.
Managed development team by working with them to review business needs and monitor progress based on project schedule.
Tested and executed processes by creating test cases based on the business processes documented.
Assisted in documenting User Manual and processes.
Provided leadership with meaningful performance metrics and status reports based on JIRA dashboards and reports.
Provided 24 x 7 technical support, assistance, and root cause analysis of issues arising from the application using SQL scripts and application logs.
Supported any UAT testing, including developing UAT test scenarios, as required
Collaborated with all stakeholders to identify and clear bottlenecks as needed
Escalated unresolved issues/risks, options, and recommendations to Project Manager.
Managed project through status meetings, weekly reports, identifying risks, and tracking issues
System Analyst/Scrum Master
Finance Applications System Limited South Africa Jan, 2014 – Dec, 2015
Coordinated with development team to resolve issues and verify fixes in new releases
Led the implementation of CGI HotScan AML solution and Oracle’s Financial and Compliance Management Solution for Union Bank.
Integrated CGI HotScan sanction filtering solution with Swift Gateway for Union Bank
Provided functional and technical Oracle Flexcube Support to client.
Communicated via email and phone to business team experiencing application issues.
Documented all issues as they arise.
Assisted with technical design documentation based on business processes.
Documented and updated user manuals to assist users when doing their processes and avoid knowledge gap.
Development of interfaces between Oracle Flexcube CBA and 3rd Party Applications using PL/SQL, Java, IBM MQ, IBM WAS, Web services (SOAP), Java architecture for XML processing, Quartz Scheduler.
Debugged and troubleshoot code related issues/defects.
Tested all codes developed to fix issues or defects.
Provided customer support and 24/7 application issue resolution via email or phone calls resulting in 100% efficiency.
Recorded more than 85% improvement in customer satisfaction levels.
Applications Support Analyst
Finance Applications System Limited Jan, 2011 – Dec, 2013
Spooled data from back end tables of FLEXCUBE (like acvw_all_ac_entries, sttm_customer and sttb_account), test and deploy fixes release for issue resolution
Implemented and supported enterprise applications ensuring business user’s needs are met.
Performed Data analysis and database management on both Oracle and SQL server.
Report generation from core banking system, for business users and management for decision making
EDUCATION & CERTIFICATIONS
Certified SCRUM Master 2020
SCRUM Fundamental Certified 2020
ITIL FOUNDATION Certificate 2019
Oracle Certificate – Flexcube Universal Banking Implementation Specialist (TECHNICAL) 2016
Oracle Certificate – Flexcube Universal Banking Implementation Specialist (FUNCTIONAL) 2016
Oracle Financial Services – Financial Crime and Compliance Management Specialist 2015
Masters in Information Technology University of Lagos 2015
Bachelor of Technology Ladoke Akintola University 2008