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Business Analyst

Land O' Lakes, FL
October 15, 2020

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AM AMRUTHA MUDRAGADA / C: 813-***-****

3+ years hands on experience as a Business Analyst. Contributed to business development and proposal work, developing client relationships at all levels. Worked with other team members, including DBA's, Other developers, Technical Architects, QA, Business Analysts & Project Managers and Product Owners.

Good knowledge in design understanding the application using UML Data flow diagrams. Worked in Scrum, an Agile methodology for software development. Working as Data Analyst at Worldwide Express.

Worked as an intern at USF for 1.5 years as an analyst. Worked as an intern at MJCET for 10 months as a developer. Java, Selenium, Automation, HTML, JavaScript,

REST API, ETL designs

Operating Systems : Windows, Linux/Unix

Data Skills : SQL, Excel, R, Tableau, Power BI,

Weka, RDBMS, Database, Data collection, Data

mapping, MapReduce, Database management, Data

mining, Data quality

Software & IDEs : Microsoft Visual Studio 2015, MS Office Suite

Development Methodologies : Agile, Scrum

Lean and Quality Tools : Kaizen, 5S, Kanban, Value Stream Maps

Usability testing, Sequence diagrams, Reporting

Business management, Software Development Life

Cycle (SDLC)

Team management, Planning and coordination,

Problem resolution, Process improvement, Team


Business Analyst / Worldwide Express - Dallas, TX. 09/2019 - Current Environment – SQL, R, Tableau, Java, Selenium, Rest API. Description – Analyzing an application to bring multiple transportation companies on one platform so that customers get can choose their best option to ship, order, track their shipment. Roles and Responsibilities.

Optimized data collection procedures and generated reports on a weekly, monthly and a quarterly basis. Cleaned and dissected data to get rid of irrelevant information and pinpoint the trends and patterns. Using Microsoft Excel to create pivot tables, VLOOKUP and Tableau for generating interactive dashboards. Presented findings and data to team to improve strategies and delegated tasks to the team members. Created detailed, comprehensive and well-structured test plans and test cases. Design automated tests to validate application by creating scripts that run testing functionality automatically. Diagnose data-related bugs and ensure they are resolved in a timely manner. Developed, updated and optimized business intelligence resources. Improved reliability of supply chain software, systems, database and order processing. Coordinated strategic flow of business intelligence data to users. Reviewed and updated account information in company computer system. Coordinated and implemented network security measures to protect data. Completed quality assurance reviews to assess accuracy of data and validate results. Tested validity, accuracy and consistency of new and existing intelligence data. Gathered and organized data based on SLA in allocated areas of ownership. Collected, tracked and organized data to evaluate current business and market trends. Prepared Business Requirement Documents (BRDs) to provide scope of work for technical team. Business Analyst / University of South Florida - Tampa, FL. 09/2017 - 04/2019 Environment - SQL, R, Tableau, Java, HTML, CSS, JavaScript. Description - Analyzed an android application for bus arrival estimation. Roles and Responsibilities.

Applied statistical methods to clean raw data.

Created interactive dashboards using Tableau.

Developed reporting tool to analyze the data for bus stops and gave a graph that depicts usage of school bus. Developed and designed e-mail marketing campaigns using HTML and CSS. Calculated significance and mean values using R.

Performed different methods like Naive Bayes, Cluster analysis, Logistic (logit) regression. Collaborated cross-functionally with business analysts, developers and testers to explain new process transformations.

Analyzed and tracked data to prepare forecasts and identify trends. Identified and analyzed business strategy implications for growing companies to increase longevity. Assessed data and issues and directed concerns to business unit leadership when appropriate. Identified business requirements and devised implementation strategies to solve business problems. Formulated, defined and documented system specifications. Software Developer / MJCET - Hyderabad, India, 08/2016 - 05/2017 Environment - Java, CSS, SQL, HTML.

Description - Designed and developed web pages for an application that takes food orders. Roles and Responsibilities.

Advanced UI design, coded in JAVA, MVC framework and web technologies. Implemented Database connectivity and extracted data from database as per user request. Developed an Interactive web application for Food ordering system used by 5000 users. Iterated rapidly and worked collaboratively with product owners, developers, and other members of the development team.

Liaised with QA testers to perform end-to-end unit testing and post-production testing. Tested all software prior to going live to alleviate bugs and troubleshoot issues. Documented technical specifications and project testing methods for future reference and other assignments. Executed scripts to communicate with back-end servers and provide real-time updates. Informed project manager of milestone updates and provided detailed project reports. Collaborated with agile development team to test, develop and maintain web and desktop-based software applications.

Coordinated specifications and requirements for project technical needs. Created and integrated scanning component based on server system. Developed production, test and beta websites using various software programs. EDUCATION AND TRAINING


University of South Florida - Tampa 2019

Master of Science: Information Technology

GPA: 3.83/4.0

Major in Information Technology

Minor in Data Science

Osmania University - Hyderabad, India 2017

Bachelor of Technology: Computer Science & Engineering GPA: 8.22/10.0

Harvard University - Cambridge, MA 2020

Data Science :R Certification: Data Science

Harvard University - Cambridge, MA 2020

Data Science :Visualization Certification: Data Science Chief Coordinator of Computer Society of India, Hyderabad. Marketing Head of Entrepreneur Cell, Hyderabad. Served as Volunteer, Organizer and Student body representative for IEEE, Hyderabad, India. Won 2nd prize in Hackathon #2016 at Hyderabad.

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