Nizam Bou Antoun

*** ****** *****. *********, **** 44212 216-***-**** adg0d6@r.postjobfree.com Linkedin.com/in/nizam-bou-antoun- a560bb28/

Executive summary

24+years experienced, value driven & result oriented General Manager Expert with a track record of leading cross-functional to champion end to end operations & achieve the highest level of customer experience. Proficient in P&L management, driving revenues, cost optimization and market penetration. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible. SKILLS

-Excellent manager who leads by example and through instilling confidence in staff, leading to higher productivity and better client satisfaction. -Skilled in the principles of administration and management in the service industry, including strategic planning, production methods, human resources, and the coordination of people and resources. -Excels in sales and marketing, including showing, promoting, and selling. -Critical thinker who uses logic and reason to identify and evaluate situations and their alternative solutions. -Strong communication skills that allow me to easily determine guest and employee concerns. Professional Experience

The Pine Yards Mar Moussa- Lebanon

General Manager/ Partner 08/2018 to 03/2020

20.000 SM picnic ground, adventure games, playground, restaurant, and camping ground.

Leading a team of 40 to generate an annual turnover 0f $390K with 50% NOP percentage

Achieved the objectives for The Pine Yards and increased revenues by 11% vs. 2018.

Increased profit by 5% y-o-y, by increasing revenues and optimizing costs.

Achieved a 90% Guest satisfaction score.

Monitored results regularly and initiated corrective measures and action plans which reduced costs by 10% vs. 2018.

Set objectives and delegate responsibilities to the management team.

Fostered teamwork, open communication, shared information and co-operation. Corp Amman Hotel, HMH Amman- Jordan

General Manager 08/2015 to 07/2018

The Hotel featured 112 rooms including 12 suites one all-day dining restaurant and a patio lounge for business travelers, business center and 4 meeting rooms.-Fitness center with an outdoor swimming pool, Jacuzzi.

Led a team of 100 to generate an annual turnover of 2.3 million JOD.

Increased revenues by 25% the first year through restructure the business line.

Increased profits by 95% in the first year by restructure the business line.

Captured 43% market share by implementing a new rate structure, aggressive sales strategy and excellent revenue management.

Increased guest satisfaction score from 68% to 78% in one year.

Boosted employee satisfaction score from 78% to 88% y-o-y

Winner of the Traveler choice Award by Trip-advisor Park Inn by Radisson Al Khobar- Saudi Arabia

General Manager 02/2013 to 07/2015

The Hotel featured 148 rooms including 14 suites one all-day dining Palms restaurant and a patio lounge for business travelers, business center and 7 meeting rooms.-Fitness center with an indoor swimming pool, Jacuzzi and sports café.

Managed a team of 120 to generate an annual turnover of 29 million SAR.

Implemented high-impact sales and marketing initiatives, resulting in increased occupancy by 15% and profitability by 7%.

Achieved record total revenue of 28.5 million SAR & a GOP % of 55% in 2014.

Increased M&E revenues by 20% through contracting small and medium enterprise and outside catering.

Increased total revenues by 6% y-o-y through the effective use of strategic selling and long term strategic perspective.

Launched the outside catering service and generated 1.5 million SAR.

Increased other revenues by 26% especially from the health club.

Decreased cost by 5% without impacting the level of service.

Awarded best 4 stars hotel in the KSA by the Ministry of tourism in 2013. Winner of the Traveler choice Award by Trip- advisor (2013, 2014, 2015). Winner of the Top clean Hotel 2013 by Venere.com. Radisson Blu Hotel Beirut- Lebanon

General Manager 08/2008 to 01/2013

The Hotel featured 185 rooms including 14 suites. 5 Stars hotel which includes an all-day dining, lobby lounge, Bar, Business Lounge, Health club & indoor swimming pool, 3 meeting rooms & night club.

Led a team of 140 to generate a total turnover of 15 million USD over 4 years, and a GOP% of 53%.

Achieved a record total revenue and GOP in 2010 since opening in the year 2000.

Achieved the highest Revpar penetration index of 114 in 2010 since opening in the year 2000.

Increased guest satisfaction by 10% to 90% through a Yes I can service culture.

Maintained a Flex/Flow of 60% when generating incremental revenues and 40% when there is a shortfall in revenues.

Achieved employee satisfaction score of 88%.

Increased the results of the Quality performance review from 85% to 90%.

Replaced and installed all electro-mechanical items and machines.

Renovation of the Kitchen, lobby lounge, health club, and the Restaurant.

Awarded Fighter of the Year Award by Radisson Hotel Group.

President Award for Outstanding Achievement 2006 & 2007 by Radisson Hotel Group. Radisson Blu Hotel Muscat- Oman

Executive Assistant Manager in charge of Sales and Marketing 11/2007 to 07/2008 The Hotel featured 156 rooms including 14 suites. 5 Stars Hotel that includes 7 F&D outlets and an outside swimming pool with health club, 5 meeting rooms.

Led a team of 150 to generate an annual turnover of 3 million OR.

Assisted the General Manager in the daily operational duties and reporting.

In charge of the overall hotel during the absence of the General Manager.

Managed scheduled team meetings during the absence of the General Manager.

Maintained a high level of operational performance for designated departments.

Achieved record year in terms of total revenue, RGI and GOP% in 2008.

Increased total revenue by 13% in 2008 vs. 2007.

Decreased cost by 5% without impacting the level of service.

Awarded: Mena travel award 2007. Best 4 star corporate hotel in the Middle East & Aspire award, by Radisson Hotel Group

Radisson Blu Hotel Beirut- Lebanon

Rooms Division Manager in charge of Revenue Management 07/2004 to 10/2007 Directing & managing the Front Office & Housekeeping Departments. Controlling & analyzing departmental costs on an ongoing basis.-Fighting of the Year Award 2006.-President Award for outstanding Achievement in 2006 & 2007. Cross Training as Financial Controller for months.

(Authorized to work in the USA without sponsorship now or in the future) EDUCATION

-Bachelor s Degree in Hotel Management, Lebanese University, Lebanon.

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