Manager Sales
Resume:
Cristina Thompson **** Eaton St. Apt *
Edgewater, CO 80214
adg0d2@r.postjobfree.com
EXPERIENCE
Southern World Vacations; Auckland, New Zealand
Destination Specialist
October 2019 - March 2020
● Develop and sell customized itineraries ranging from budget-friendly, self-drive itineraries to luxury travel.
● See the development of a trip through to its operation and managing clients’ needs while on the ground.
● Handle the restructuring of itineraries and manage clients concerns during real time emergencies such as the eruption of White Island, extreme South Island flooding, and COVID-19.
● Sold 53 itineraries in a span of 4 months.
● Became an integral part of the Southern World team in managing an exceptionally high work-load, with all work done efficiently and at a highly detailed level.
● Became the director’s first choice for assistance with last minute or high luxury projects.
National Geographic Partners; Evanston, IL
Trip Development and Sales Manager
August 2017 - May 2019
● Develop and sell custom journeys to destinations on 7 continents.
● Effectively sell trips at a 44% acceptance rate, and has a high rate of return travelers (Sent 310 proposals, accepted 135 proposals)
● Brought in over 2.1 million in gross profit since May 2017.
● Efficiently manage over 40 trips at any given time in various stages of development.
● Led a Custom Trip to Vietnam, Cambodia, and Laos for the Editor in Chief of National Geographic Magazine and a group of 25 travelers.
● Develop and sell MBA and Affinity group travel for prestigious universities such as George Washington University and Harvard.
● Concept and develop unique and forward-thinking itineraries for collaborative projects such as Exclusive Resorts and the Wall Street Journal.
National Geographic Partners; Evanston, IL
Trip Development Coordinator
September 2016 - August 2017
● Developed and sold custom journeys to destinations on 6 continents.
● Implemented and utilized National Geographic language on the phone and in trip itineraries.
● Maintained a high level of customer service in all platforms throughout the trip planning process.
● Became proficient in budgeting, writing compelling itineraries, and efficiently managing over 30 trips at any given time in various stages of development.
SKILLS
Extensive travel experience; 42
countries on 6 continents, and
13 US National Parks.
Near Fluency in Spanish with
Conversational Skills, 7 years
of formal training.
Proficiency in Google (Sheets,
Documents, Presentations),
Microsoft Office (Word, Excel,
PowerPoint, Outlook),
Mailchimp, SPSS, and an in
depth knowledge of using CRM
Software Quickbase and Tour
Plan.
LEADERSHIP & SERVICE
FRALIN MUSEUM OF ART
Student Docent, responsible for
organizing and operating tours
to visitors of the museum. Ages
ranging from toddlers to
adults. Created individual tours
based on frequently changing
exhibitions, the group needs,
and themes.
Early Visions Member, worked
with diverse student
populations from the Boy’s
and Girl’s Club to foster an
appreciation for art. Utilized
exhibit-based projects with
mentees to foster a positive,
creative influence. Assisted in
creative programming behind
the scenes, and further
developed this new program.
EDUCATION
The University of Virginia, Charlottesville, Virginia — Bachelor of the Arts in Psychology, and American Studies with a concentration in Social Justice
SEPTEMBER 2012 - MAY 2016
Cumulative GPA: 3.53
Semester at Sea — M.V. Explorer
JUNE 2014 - AUGUST 2014
Portugal, Spain, Scotland, Ireland, Norway, Finland, Sweden, Estonia, Poland, Russia
Visited various food markets across Europe; learned sustainable methods of farming and fishing, and cultural practices regarding human rights in the countries visited.
Courses: Anthropology of Food, Marine Biology, and Comparative Human Sexuality
PROJECTS
South Africa: The Future of Art — Wall Street Journal - National Geographic Co-Branded Trips
Developed a forward-thinking itinerary exploring the future of art in today’s society using South Africa as a lens into this fascinating subject. South Africa is a hub for innovative art and culture, and uses art to grapple with a complex and tumultuous past. The itinerary utilizes experts in the field and behind-the-scenes access to provide travelers with an unparalleled journey to learn more about the future of art. Spain to Provence: In the Footsteps of the Modern Masters
— National Geographic Private Expedition
Developed a private expedition itinerary focusing on the European Modern Masters such as Picasso, Dali, Miró, Matisse, and Chagall. Traced a cohesive theme through Spain and southern France in a luxury-oriented, educational, and exclusive itinerary. HOOS FOR MEMORY
President, coordinated all
fundraising for the successful
Alzheimer’s and Dementia
awareness and fundraising
organization. Planned large
scale events, managed
finances, corresponded with
the Alzheimer’s Association,
delegated tasks, and
collaborated with other
organizations. Raised over
$10,000 for Alzheimer’s
Research in four years as a
member.
READY KIDS
Intern, worked for a non-profit
benefiting low-income
families in Charlottesville.
Operated a mobile preschool to
work with underserved
families in refugee, immigrant,
and subsidized housing
neighborhoods focusing on
early literacy. Developed
programming for successful
teaching, taking into account
differences in learning
populations.
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