L I S A

C A R D E N A S

( * * * ) * * * - * * * 2

L I S A . F . C A adg08p@r.postjobfree.com

C O N T A C T

E X P E R I E N C E

E D U C A T I O N

ASSISTANT MANAGER & CERTIFIED BUYER

CALIFORNIA STATE UNIVERSITY, NORTHRIDGE 2018-2020 ASSOCIATES OF ART, MAJOR IN SOCIOLOGY

COLLEGE OF THE CANYONS 2013-2017

Professional and reliable Retail Assistant Manager who is highly motivated and proficient in multitasking and problem solving. Employs excellent leadership skills and organizational strengths by providing extensive knowledge and understanding in operations and administrative duties. Driven and motivated to help companies thrive by giving exceptional customer service. Skilled in prioritizing and completing tasks independently or in group settings. P R O F I L E

Assists in providing meaningful business solutions to meet customer needs. Assists in achieving sales and profit objectives for multi-channel business including new and existing foodservice locations.

Assists to develop industry knowledge across a breadth of segments including business & industry, healthcare, college & university, and more. Manage inventory control processes to restore merchandising products. Maintain sales floor levels to meet customer needs. Train team members to ensure maximum performance within the store. Responsible for creating and organizing sale events. Keep work areas clean, organized and safe to promote efficiency and team safety. Handle customer service by dealing with complaints and answering customer questions.

Kept meticulous records of all client conversations, implementing new data into the computer system each day.

Scheduled client appointments for services with a tax representative. Kept front desk and main entrance area clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement. Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge. Monitored cash drawers and maintained adequate cash supply. Prepared food and drinks to customers satisfaction and served multiple tables at a time.

Trained new team members with positive reinforcement and respectful, encouraging coaching.

Maintained store professionalism by cleaning and sanitizing work areas. Cultivated ability to recall customers' names and address each by name. Maintained supply levels in counter and customer areas to meet typical demands. CLIENT SERVICE PROFESSIONAL

H&R BLOCK JAN 2019 - APR 2019

BARISTA

GAYLE'S PERKS SEPT 2013 - JAN 2015

BACHELOR OF ARTS, MAJOR IN SOCIOLOGY

RUNWAY FASHION EXCHANGE JUL 2015 - CURRENT

ACCOUNT MANAGER

ARAMARK INTERNSHIP MAR 2020 - CURRENT

Organizational Skills

Customer Service

Relationship building

Effective Communication

Detailed Oriented

Computer Skills

S K I L L S

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