RESUME

Fazlullah Syed

Mobile: +91-995*******

Email-ID: adg08i@r.postjobfree.com

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CAREER OBJECTIVE:

To work in a professional and creative environment, and to achieve a challenging position in an organization, where my communication skills can be put to the best use for the development of an organization.

WORK EXPERIENCE:

Employed with Tele Performance Solutions Private Limited as Team Leader from February 2019 to August 2020.

Employed with Standard Chartered Securities (India) Limited as Business Development Manager (BDM). from February 2017 to 31st January 2019.

Employed with Indusind Bank Limited as Account Officer from October 2015 to January 2017.

Employed with Kotak Mahindra Bank I.E. Erstwhile ING Vysya Bank Ltd as AAM (Accounts Acquisition Manager) from June 2012 to September 2015.

Employed with H.D.F.C Securities Ltd as Branch Co-Ex from June 2009 to May 2012.

CURRENT JOB RESPONSIBILITIES:

Worked as Team Leader in CASA Process for Axis Bank as Client.

Monitoring the Digital Officers (DO’s) performance while taking Calls and Providing Feedback to them where they are doing Mistakes.

Engaged in providing Trainings and Quality Sessions for the Team Members to improve their Performance.

Detailed verification of Calls Listening the calls noting down the Drawbacks and providing Timely Feedback.

Maintained Zero Percent Attrition in the Process with the timely solutions and Attendance and Controlling Shrinkage.

Worked as Team Leader in Home Loan Process and been transferred to CASA Process due to Management Decision.

PREVIOUS JOB RESPONSIBILITIES:

Worked as Business Development Manager (BDM), for Sourcing Demat and Trading Accounts and Engaged with Employee Banking (EB) Channel Prioritized.

Coordinating with the Customer Service Executive (CSE) of SCSI, Branch Sales and Service Managers (BSSM) & Relationship Managers (RM’s) of Standard Chartered Bank (SCB) for opening 3in1 Accounts and CFD’s for the references provided by them.

Engaged in selling of third-party products for Revenue Generation in products like Corporate Fixed Deposits (CFD’s) and PMS.

Detailed verification of KYC documents of the customers, AOF’s scrutinizing before sending the applications to KYC Team for processing.

Maintaining zero rejection percentage for the AOF sent to KYC Team for Processing.

Worked as Account Officer with major focus is on Retail Liabilities and Assets for Income Generation through sourcing and servicing the Customers.

Managing Branch Lobby and Opening the Savings Accounts, NRI Accounts and Current Accounts Self Sourced as well as referred by Customer Service Managers (CSM Channel).

Worked on the references provided and Self Sourced Accounts, NTB’s for Credit Cards, General Insurance (GI) and Life Insurance (LI), Mutual Funds (MF’s) for Income and Revenue Generation.

Worked on Banks Financial Products like Opening Savings A/Cs, Current A\Cs, Trust A\Cs, Nre and Nro Account. Through the References Provided and Leads Generated in the branch.

Worked as Branch Co-Ex in Demat and Online Trading Department and Handled targets in Opening and making the Customers Trade from their Trading Accounts.

Handlings targets and focus on clients to work on the references given by them.

ACHIVEMENTS IN THE CAREER:

Elected as best Team Leader (Runner-up) across the site.

Promoted as AAM on 1st June 2015 for Continuous Productivity in all Bank’s revenue products and accounts processing.

Selected as the Best Employee in the Contest DUS KA DUM and Won Gift from BBH.

Continuously achieved the Branch targets in B-HAG Contest for Six Months.

Awarded as best Branch Co – Ex in the Region for achieving Targets and Revenues to the Bank.

EDUCATIONALQUALIFICATION:

Master of Business Administration: (M.B.A) in Marketing and Finance from Osmania University. Hyderabad. (2005 - 2007).

Bachelor of Commerce (B. Com, Computers) from Acharya Nagarjuna University, Guntur, Andhra Pradesh (2002 – 2005).

Intermediate (C.E.C) from Board of Intermediate Education, (2000 – 2002).

Secondary School Certificate (SSC) from Little Angels Public School, Jaggayyapet, Krishna Distict. (2000).

TECHNICAL SKILLS

Operating System Windows Xp,98

Packages MS-Office,

Financial Package Tally with all versions.

PERSONAL DETAILS

Name : Fazlullah. Syed

Date of Birth : 6th April, 1985.

Father’s Name : Syed. Hussain

Languages Known: English, Telugu, Hindi and Urdu.

Martial Status : Married

Areas of Interest : Marketing & Operations

Permanent Address: H. No. 16-4-293, Flat No 402,

SSK Plaza,

Chanchal Guda,

Malakpet, Hyderabad - 500024

Date:

Place: Hyderabad. (Fazlullah. Syed)