Patience Effanga, RN, MSN, FNP-C

Pflugerville, TX 512-***-**** ǀ adg07c@r.postjobfree.com

Dynamic medical professional with 629.5 hours in clinical rotations at federally qualified primary care and specialty care health centers and 9+ years of progressive experience as a registered nurse (RN).

Strong business acumen with a drive-for-results mentality and the ability to adapt quickly to new models of patient care for clinic efficiency. Empathetic communication skills to diagnose and treat health conditions and promote good health practices.

Core Competencies

Patient Care & Success

Quality Management

Creative Problem-Solving Patient-Centered Quality & Safety

Interpersonal & Communication Skills

Healthcare Environment Management Operational Excellence

Time Management

Cross-Team Collaboration

EDUCATION & CERTIFICATIONS

Master of Science, Nursing ǀ Texas Tech University Health Science Center ǀ 2020

Bachelor of Science, Nursing ǀ Texas Tech University Health Science Center ǀ 2010

Certified in CPR & First Aid: ACLS (Valid until 9/2022), BLS (Valid until 4/2021)

Certified Family Nurse Practitioner #F07202336 ǀ American Association of Nurse Practitioners ǀ 2020

Registered Nurse #797410 ǀ Texas Board of Nursing

CLINICAL ROTATIONS

Various Locations ǀ Austin, TX ǀ 2018 – 2020 ǀ 629.5 Total Hours

North Central Community Care Clinic—Internal Medicine, Adult & Geriatrics ǀ 84 Hours

Conducted physical examinations, interpreted lab tests, and oversaw patients’ health in relation to chronic conditions. Supported disease prevention practices to minimize the development of complications and promote quality living. Maintained accurate records and schedules, conducted patient education on health conditions and subsequent medications, and ordered diagnostic tests.

Areas of Practice:

Chronic Disease E/M

Heart Disease Hospital/ER Follow-Up

COPD/Asthma Chronic Care Mgmt.

Wellness Exams

North Central Community Care Clinic—Women’s Health, Pediatric & Adult ǀ 39.30 Hours

Served health needs and responded to patient care inquiries related to women’s reproductive wellness and pregnancy cycles. Delivered excellent customer service and fostered a warm, welcoming environment to effectively influence quality outcomes and patient needs. Cultivated trusting relationships and maintained patient confidentiality at all times.

Areas of Practice:

Chronic Disease E/M

Episodic Care Breast & Pelvic Exams

Prenatal/Post-partum Contraception Planning

Well Visits/Physicals

Hancock Community Care Walk-In Clinic/SE Health & Wellness Convenient Care Clinic—Pediatric, Adult, & Geriatric ǀ 238 Hours

Accurately evaluated, managed, and treated common acute primary healthcare illnesses. Provided health counseling, disposition planning, and patient education on a variety of age ranges. Documented patient care within the EHR according to clinical policies and procedures. Collaborated across disciplines to ensure patient success and the highest level of care.

Areas of Practice:

Infectious Ailments

Basic Lab Testing Sexually Transmitted Infections

Orthopedic Injuries & Care Dermatology

Minor Wound Care

Community Care Clinic Rundberg—Pediatric, Adult, & Geriatric ǀ 239 Hours

Leveraged time management and re-prioritization skills to coordinate patient exams with a focus on increasing patient engagement and satisfaction. Coded and documented in a high-volume setting, resolved conflict using appropriate management techniques, and maintained positive relationships among practice employees.

Areas of Practice:

Primary Care Guidelines

Lifestyle Modifications Lab Interpretation/Follow-up

Chronic Disease Management Wellness Visits

Prenatal/Post-natal Care

PROFESSIONAL EXPERIENCE

CommUnityCare Clinics ǀ Pflugerville/Manor, TX ǀ 2016 – Present

Registered Nurse (RN) Care Manager & Coordinator

Deliver care to chronic patients. Collaborate with multidisciplinary teams and assist patients with securing appropriate care and services in the health system and community. Provide telephonic coaching, information, and educational materials. Conduct Covid-19 testing, education and administer vaccines to patients.

Key Achievements:

• Served as an integral part of the Covid-19 Transition Care program, utilizing high-quality transitional care to prevent poor outcomes among vulnerable populations. Continuously promoted safe and timely transfer of patients between settings.

• Earned a MyRounding Recognition award from the Clinical Pharmacist Team (June 2020) for exemplary actions and positive impacts on the clinic, practice, and healthcare industry.

• Facilitated patient access to medical home providers, staff, and resources through effective use of i2i, Tableau, and Vital Interaction applications for Population Health.

• Enhanced service and support for continuation and coordination of care by initiating patient contact for follow-up in medical homes after hospitalizations or ER visits.

Community Care Clinic Rundberg ǀ Austin, TX ǀ 2015 – 2016

Clinical Nurse Supervisor

Oversaw three staff nurses and ten medical assistants, delegating work in a safe and regulatory compliant manner. Participated in continuous improvement activities and managed staff performance. Monitored new hire orientation, coaching, and counseling. Educated patients and families on health assessment and care related to disability, hygiene, and health maintenance. Provided direct nursing care to patients; distributed medications and treatments according to care best practices and standards of excellence.

Key Achievements:

• Awarded Level 3 PMCH Recognition for efforts leading to higher quality and lower costs while improving patients’ and providers’ experience of care.

• Navigated challenges in safe staffing assignments with limited nursing resources through bi-daily updates, grand rounds, and firsthand assignments.

• Led daily huddles to solicit feedback, educate on policy changes, report quality metrics, and prepare for unit audits/inspections.

Austin Travis County Integral Care ǀ Austin, TX ǀ 2012 – 2015

Registered Nurse (RN)

Trained and supervised mental health assistants and co-facilitated healthy living groups to treat clients with substance abuse and co-occurring disorders. Served as the only RN on the unit and as key liaison to the psychiatrist regarding client medication changes, medicine compliance issues, and medication efficacy analysis.

Key Achievements:

• Maintained staff alignment on new and existing policies and procedures by educating on infection prevention at New Employee Orientation and conducting tuberculosis testing.

• Effectively managed the medication administration record to accurately reflect client medication needs/records.

St. David’s North Austin Medical Center ǀ Austin, TX ǀ 2011 – 2012

Staff Registered Nurse (RN)

Monitored post-op vitals, set up PCA/fluids, review post-op orders, and orient new unit patients as a Med/Surgical nurse. Directly cared for patients, including wound care, medication administration, vital sign monitoring, and lab procedures. Directed other non-licensed personnel in appropriate patient-centered care. Utilized critical thinking to initiate treatment based on physical and psychological assessments. Counseled patients and families on health assessment and care, including prevention of disease and continuous health maintenance.

Key Achievements:

• Obtained a Patient Recognition Award: Individually valued by patients and providing them with exceptional care (June 2011).

• Refined head-to-toe assessment, discharge planning, documentation, time management, and clinical skills while prioritizing care for a 6-7 patient portfolio.

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