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Medical Assistant Manager

Location:
San Antonio, TX
Posted:
October 16, 2020

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Resume:

Billie J. Nemith

*** ***** ********

San Antonio, TX 78245

adg074@r.postjobfree.com

cell: 805-***-****

An administrative and clinical professional, excelling with in fast-paced environments while striving to provide compassionate patient care. Strong ability to communicate clearly and effectively to patients and staff. Enthusiastic with excellent people skills and stellar work ethic.

Limmer Dermatology San Antonio, TX

Practice Manager, Mohs Technician

July 2019 – April 2020 (Laid Off Due to COVID-19)

Direct management and leadership of entire team including day to day administration of the office to include: patient relations; hiring and development of staff; overseeing appointment scheduling; staff scheduling; management of patient financial accounts; overseeing compliance with state and federal regulations.

Bi-weekly payroll – QuickBooks

Marketing through lunch meetings, mailers, and periodic office visits.

Oversee scheduling and front desk operations

Oversee billing and collections

Oversee daily operation to ensure appropriate utilization of resources and efficient delivery of services

Implements strategic plans to enhance operational effectiveness, cost containment, and high-quality patient care

Represent the practice and interacts with insurance carriers, patients, and other professional groups

Maintain compliance with governmental regulations such as HIPAA

Ensure the office maintains a safe and clean environment

Manage all non-physician staff

**MIPS – Merit-based incentive Payment System – Designed to tie payments to quality and cost -efficient care, drive improvement in care processes and health outcomes, increase the use of healthcare information, and reduce the cost of care.

Other duties as assigned

Tactical Rehabilitation San Antonio, TX

DME Office Manager

November 2018 – July 2019

Responsible for managing the administration of the day to day operations of the office

Overseeing and managing customer service

Able to provide high level of product knowledge and educate patients with the equipment they are receiving

Clean, test, manage inventory and working equipment

Track, maintain, and order DME products

Deliver and fits orthopedic appliances such as: TENS Units and garments, Sole Support Custom Orthotics, Back and Neck products, and Upper & lower extremity products

Skin Specialists of San Antonio – Dr. Paula Vogel San Antonio, TX

Mohs Histologist

July 2018 – November 2018

• Freezing tissue and cutting frozen sections

• Staining and placing tissue on slides

• Preparation and mixing of solutions used in Mohs laboratory

• Use and handling of all material reagents

• Disposal of stains and cleaning of glass containers and Petri dishes

• Maintenance and review of all equipment and materials in the lab

• Maintaining and updating OSHA and CLIA records

• Recording daily temperatures of cryostat

• Participating in the relative studies and maintaining proper records

• Ensuring a safe environment in the lab according to OSHA standards ( i.e. changing fume hood filters, safety glass, gloves, etc.)

• Maintaining quality control logs for slide review

• Maintaining log for patient identification system

• Conforms to all applicable HIPAA, Billing compliance and safety guidelines.

The Center for Dermatology Care/Skin Surgery Center Thousand Oaks, CA

Office Manager, Mohs Technician, & Medical Assistant

August 2004 – July 2018

Mohs Medical Assistant:

Provide nursing care according to physician’s instruction and in accordance with recognized nursing techniques and procedures and established standards and policies to maintain the health and general well- being of patient. Perform initial assessment and evaluation of patient and patient health survey data. Provide pre-operative and post-operative teaching for both patient and family members. Provide assistance during surgery or other procedures as indicated. Set up and break down of surgical trays. Prepare instruments and paperwork for biopsies. Maintain appropriate records and documentation. Participate in educational seminars in conjunction with OSHA, HIPPA, QA and safety requirements. Ensure adequate stock of surgical supplies and materials for the functioning of the surgery center.

**MIPS – Merit-based incentive Payment System – Designed to tie payments to quality and cost -efficient care, drive improvement in care processes and health outcomes, increase the use of healthcare information, and reduce the cost of care. **PQRS – Physician Quality Reporting System – Reporting quality of care to Medicare. Measuring the quality of care delivered, based on performance measures created by CMS.

Mohs Technician - 10 years of directly related experience in a Mohs surgical laboratory. Knowledge of anatomy and medical terminology. Responsible for assisting the physician in the care of patients to assure optimal care and performing laboratory procedures and maintaining the lab. Specimen handling, storage, preservation and identification.

•Freezing tissue and cutting frozen sections

•Staining and placing tissue on slides

•Preparation and mixing of solutions used in Mohs laboratory

•Use and handling of all material reagents

•Disposal of stains and cleaning of glass containers and Petri dishes

•Maintenance and review of all equipment and materials in the lab

•Maintaining and updating OSHA and CLIA records

•Recording daily temperatures of cryostat

•Participating in the relative studies and maintaining proper records

•Ensuring a safe environment in the lab according to OSHA standards ( i.e. changing fume hood filters, safety glass, gloves, etc.)

•Maintaining quality control logs for slide review

•Maintaining log for patient identification system

•Conforms to all applicable HIPAA, Billing compliance and safety guidelines

Kars-Yes/Ugly Duckling Corporation (Acquisition) Oxnard, CA

Executive Assistant/Internet Sales Manager 1995 – 2003

•Restructuring the sales office and improving service procedures

•Analyzing the market to target prospective clients

•Responsible for recruitment/motivation of sales force

•Credit approval, underwriting, collections, maintain static pool

•Responsible for generating internet sales

•Oversee duties of nine administrative assistants throughout the eastern and western regions

•Developed bonus structure measuring quantity and quality of work

•Coordinate and arrange quarterly and annual meetings

•Prepare and review monthly expense reports for VP and nine regional managers

•Reviewed procedures for submitting proposals, bids, and contracts

•Authored four job descriptions: Western Director of Operations, Regional Manager, Administrative Assistant, and Dealership Office Manager

U.S. Army National Guard (AGR/Active Guard Reserve) Los Alamitos, CA

Unit Supply Sergeant

1988 – 1996

•Responsible for all supply transactions between various departments, units and sections

•Prepare and maintain files, logs for the purpose of accounting of all material and equipment for the unit

•Supply and maintain all supplies to include: individual clothing and clothing records, weapons and weapons records as well as the unit property book

•Brief directorates and other personnel on the status of supply logistics

Educational Summary

2008, 2010, 2014 Mohs Histology Training/Beck Consulting Springfield, NJ

1992 Primary Leadership Development/U.S. Army Ft. Davis, UT

1989 AIT – Advanced Individual Training/U.S. Army Ft. Lee, VA

1989 H.S. Diploma/Canyon Springs H.S. Moreno Valley, CA



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