Umulkheiyr Hassan Mohamed

Al Falah Street

Abu Dhabi United Arab Emirates

009***********

adg03n@r.postjobfree.com

Professional summery

Highly Competitive, Self-starter who is organized disciplined and goal oriented.

Excellent communication skills demonstrated by ability to work with people of diverse background, Experienced in providing written and oral presentations, resourceful, Committed, Versatile and Adaptable

Skills

C Multi line phone talent

Work history

August 2016 AL AHALIA HOSPITAL MUSSAFAH ABU DHABI

August 2018 Guest Relation Executives

strong leader of customer support staff

provided accurate,specific and timely performance feedback to customers

investigated and resolved customer enquiries and complaints in an empathetic manner

responded promptly to enquiries and requests from perspective customers

adhered to all confidentiality requirements to at all times

January 2016 ALMIS TRADING COMPANY AJMAN

July 2016 Marketing Manager

Completed quarterly forecasting and monthly financial reviews

Directed and coordinated marketing activities and policies to promote product and services

Identified value propositions and key massages for all of the company’s marketing campaigns

Communicated marketing terms plans and accomplished to verify alignment with senior management objectives.

October 2014 MUKTAR ABDI GENERAL IMPORT COMPANY ADDIS ABABA

October 2015 Customer care service

Contacted customer to follow up on purchases, suggestions, and administrative tasks to resolve customer issues quickly and efficiency

Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Education

February 2019

SKYLINE MEDICAL CODING Abu dhabi branch

ICD-10,CPT,HCPCS,CPC

August 2013 NEW GENERATION UNIVERSITY COLLEGE Addis Ababa

Bachelor of business administration

coursework in fundamental of communication, strategic and retail marketing

coursework in speech and communication, sociology and psychology

March 2013 CENTRAL HEALTH COLLEGE Addis Ababa,

Bachelor science in Pharmacy

coursework in microbiology and physics

coursework in human anatomy and physiology

drug-receptor interaction seminar

coursework in pharmaceutical and health marketing

ATTENDED TRAININGS

LEADERSHIP AND MANAGEMENT from vision Ethiopian congress for democracy/vecod

TRAINING OF TRAINERS (TOT)

STI/SYNDROMIC CASE MANAGEMENT training workshop for 20 days with ministry of health and labor in Somaliland

LANGUAGE SKILLS

Language

Reading

Writing

Speaking

Somali

Native

Native

Native

Arabic

Good

Moderate

Fair

English

Excellent

Excellent

Excellent

Amharic

Good

Good

Good

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