Sales Cargo

Resume Supply Chain Akhtar Hussain

Career Objective: Maximum utilization of logistics team and create an example of being most successful supply chain professional, with usage of experience, latest technologies, safety parameters, and design full proof SOP and FLOW chart for team to follow. Transformation of system oriented operation which works with zero defects. Area of Expertise

1.Logistic / Supply Chain

2.Terminal Management /Rail Operations.

3.Warehouse/Yard management.

4.Inland Container Depot Operations.

5.Export & Import.

6.Liaisoning.

7.Strategic Planning/Analysis.

8.Sales/Marketing/Business Development.

9.HR & Admin Operations.

Work experiences

1.Working with Sampark India Logistics Pvt. Ltd. (A domestic cargo transportation company with pan India presence) from January 2016-presently, joined as Director- Logistics in May 2019 promoted as VP- Asia Pacific when company started global expansion.

Assigned works & achievements.

A- SILPL was working through two modes, air & train. When I joined the company, company started pan India road services through PTL (part load movements) & FTL (full truck loads). I arranged the loads & started dedicated routs from North India to South, South-1, West sectors & East sectors, for incoming and outgoing. The mission

was 100% safe and correct locations movements and transhipments. Special training given to booking staffs that what is importance of marking and how a wrong marking can create misrouting and lose of customer. Scheduled training of branch operation executive planned on regular intervals. At HUB the supervisors have given training regarding loading and unloading methods as well as cross verification of documents. Have good knowledge of lorry owners for full truck movements, without involvement of middleman so the maximum benefits should passed to company.

B-Developed team for customers managed relationship (CMR), a new concept to meet the customer’s customized requirements of services and reports which give complete information to customers about status of cargo. Here the customized the

services given to customer as per their requirement about their cargoes in the formats approved by them.

C-Developed traffic management team who track the status of Lorries through GPS according to their pre-defined timings. This work done non-stop to check running and distance covered by Lorries. The traffic team inform CMR or KAM in cases of mis- happenings to pre intimation of customers.

D-Quick relief team (QRT): developed a team of QRT, totally different from regular workforce, who are trained to handle the cargo at time of crisis like state disturbance, strikes or natural calamities. As well as air flyer services executed by QRT. They have their independent working pattern which is our business secrets also.

E-Developed complete set of Standard Operating Procedures (SOP) for smooth and un-interrupted functioning for sales and marketing, involvement and relationship with operation, methods to share information with CMR and OPERATION, Cost reduction by training sales staffs to develop customers of light weight and dense cargo, preparation of proposal where all commercial points covered to avoid freight leakage. F-Managing all India branches, monthly report scrutiny of loads booked, capacity of Lorries and utilization of opportunity costs, and RMs, AMs and BMs, analysis of customer’s vertical wise evaluation of branch performance and providing required

supports to team. Motivation, training and working on weak areas as well as the freedom to team members to approach for understanding the problems and guiding them the solution process.

G-Continuous working on the cost part that how to maximize the profit of company. Standard rate matrix prepared for all staffs at any position, and then authority given that how much reduction can be offered by whom. Reduce surplus staff and allocated in other departments as per requirement.

H-Developed channel partners for locations were there is no SILPL set up and tie up with trustworthy service providers for services.

I-Cost reductions with airlines and train’s (rail) lease holders after giving them tonnage

Assurance and negotiation done whenever operational input cost reduced.

J-Handling 52 branches and settles any grievance happens with other departments, on time payment realization is one of prime task.

K-Developed WMS (warehouse management systems) to smooth functioning, eliminating interchanges and on time movements. Analysis of daily stock status across country. Different bays created at all HUBs with mode wise and special rules followed that cargoes should keep in their bays only.

L-Abilities to develop effective team motivate them to produce their best results, regular training, identification of weak areas, working on those areas, encouraging them to generate results.

M-developed team as per vertical wise and every vertical sales and marketing staffs instructed to look their verticals and pass lead of other vertical to the concern head of that vertical. This generated positive outcome as the vertical assigned sales team have complete knowledge about that vertical handling, knowledge of product, getting easily the reference and focus on their products.

N-One lead generation desk created at head office for entire country lead information sharing and fixing of appointment if required by concern lead provider. The main work is if any staff give name of company, then lead generation desk have to give full information that who is transportation deciding authority, business

potential, locations they are sending cargoes. Also lead generation desk maintain branch wise monthly record that how many leads received from which branches in a month and how many leads converted in business opportunities.

2.Joined RCPL Logistics Pvt. Ltd. in 2007 as AGM and worked till 2016 and promoted as GM-logistics developments.

Work profile

A-A well-known logistics company who deals in road, train (rail) & air. When I joined the company was at stage of closure due to loss in business and no loads as well as absence of capable operation manpower.

B-In one year time, company reached at top in their segment and started own 12 routs.

C-Biggest achievement was company took entire millennium train from north to south which has capacity of 230 tones and movements was thrice in week.

D-Developed a team of dedicated staffs to look after this operation as total 23 bogies were allotted to us and to maximum utilization of space, made tie up with same trade companies for loads, managed efficiently the movement without any interchange.

E-Handled teams of air, train and road separately, checking daily movement reports, create positive environment to perform well by team.

3.Started career in 1998 with Aviation Logistics Pvt. Ltd. (A domestic cargo company) which was launched in same year as sales and logistics executive.

A-Self-developed customers and loads by road, train (rail) and air then planning of operation.

B-Learned the operational process, team handling process, railway movements as well as air cargo handling.

C-Handling Full truck Loads movement and direct connection with lorry owners to eliminate middleman and get good rates.

Other extra information.

Since 1998 I started career in cargo industry, I have experienced the transformation of transport industries, changes in working SOP of transport industries, importance of advance technologies and usage of technologies for benefit of transport industries, cost fluctuation and the margin parts, the area where we can save the cost and reduce the prices, the method to utilize minimum transportation time in economic freight.

The areas of which caused time consumption and the process through which we can get faster deliveries in minimum costs.

The process of follow up and the technologies which help to track the cargo without involvement of transporters, no wrong information and system flow chart.

Educational qualification.

A-Done graduation in Economics (Hon) from Aligarh Muslim University (AMU) in 1996 with first division.

B-Done +2 from Aligarh Muslim University (AMU) in 1993 with first division.

C-Passed senior secondary certificate from Bihar board in 1990 with first division.

Professional qualification

A-Done Post Graduate Diploma In Sales & Marketing (PGDSM) from National School of Sales from 1996 to 1998 from south extension part II, New Delhi.

Other necessary information.

A-Father’s name: Dr. Abdul Faruque. B-Date of birth: 04.02.1976.

C-Marital status: Married.

D-Hobbies: To be known in cargo industry due to quality of work.

With best personal regards, Akhtar Hussain

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