Engineer Office

AMIT KUMAR

A-*/***, Solanki Market, Uttam Nagar New Delhi - 110059

Mobile#: 885******* E-mail: ******.*********@*****.*** Portfolio Link: www.linkedin.com/in/amit-thakur-426b911b5 EXPERIENCE

BINARY SEMANTICS LIMITED GURGAON

Senior IT Systems Analyst 15/2015 – present

Working knowledge of Cloud Services IaaS, PaaS, and SaaS and coming trends in the Cloud space

Work with development and product management teams to transition and operate cloud based workloads

Performance Management - Monitor and tune system to achieve optimum performance levels, and provide reports to support metrics collection

Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues in a heterogeneous environment

Provide initial response and manage problem resolution process for outages and problems

Supports server, network, and desktop based software and applications

Provides day-to-day technical support to employee’s desktop systems software & hardware

Develop, maintain and provide technical expertise in order to transfer knowledge, information to clients and service providers

Experience in office 365 and Azure Active directory. EDUCATION

KALINGA UNIVERSITY Bachelor’s Degree in IT

TECHNICAL SKILLS

Provide technical solutions that are sustainable, supportable & scalable

Strong problem-solving and analytical capability and ability to innovate

Detail oriented with excellent documentation skills/methodologies, who is able to successfully manage multiple priorities

Excellent verbal, interpersonal, and written communication skills.

Teams - Development Team, Systems Engineer Team, etc

Platforms/Protocols: Microsoft, Linux, MAC, Android. Servers, Office 365 and SharePoint.

OS/Environments: Microsoft Operating systems, Active Directory, Cloud Computing.

Python Certification Course from NIIT.

I hereby declare that all the details given by me are true to the best of knowledge.

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