Social Media Service Representative

Nosheen Islam

Contact

Address

Distt Rawalpindi Tehsil Gujarkhan

City Daultala Po box of Ahdi.

Phone

+923*********

Email

**********@*****.***

Marital status

Single

CNIC

*****-*******-*

Date of Birth

10-10-1995

Additional Skills

• Computer Application

• Micro Soft Office

• Networking

• Event Planing

• Data Analysis

• Computer language

• Data entry

• Copy writing

• Accounting

• Mathematics

Professional Summary

I'm Muslim. I'm Very honest & hardworking girl. I have alot of dreams. Mine best hobbies are Travelling, shopping & business. Sharp and energetic Travel Agent successful at troubleshooting and handling customer support issues

quickly. Bilingual and well-traveled with active listening, relationship- building & customer service.

Work Experience

2nd Feb, 2018 to 10Aug,2020

Travel Agent, Rawalpindi Pakistan

• Travel Agent

Developed loyal clientele base due to excellent listening and research skills and keep understanding of travel budgets.Provided customers with best dleals and

well-researched travel options, successfully negotiating rates while improving customer

satisfaction ratingsl.Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.Asked open-ended questions to better ascertain client needs and

determine best international travel offerings.Responded to clients' questions, issues and

complaints and implemented appropriate solutions.

Collaborated with colleagues to implement best practices across department and exceed team goals.Helped senior managers make effective decisions based on current and

accurate reporting.Maintained consistent record of completing projects in accordance with schedule and

budget requirements.

March 2017 to December 2017

Accountant, Rawalpindi Pakistan

• Prepare budget forecasts

• Publish financial statements in time

• Handle monthly, quarterly and annual closings

• Reconcile accounts payable and receivable

• Ensure timely bank payments

• Compute taxes and prepare tax returns

• Manage balance sheets and profit/loss statements

• Report on the company’s financial health and liquidity

• Audit financial transactions and documents

• Reinforce financial data confidentiality and conduct database backups when necessary

• Comply with financial policies and regulations

Education

2012

Modern Education system daultala Punjab Pakistan

Matric in Bio Science

2014

• Voice Translater

• SEO /SEM Marketing

• Book keeping

• Customer service representative

• Telecommunication

• Creativity

• Interpersonal Communication

• Critical Thinking

• Problem Solving

• Public Speaking

• Teamwork

• Communication

• Collaboration

• Active Listening

• Adaptability

• Negotiation

• Conflict Resolution

• Decision-making

• Empathy

• Management

• Leadership

• Organization

Kamran computer Academy Rawalpindi Punjab Pakistan

• Certificate of computer Applications

• Computer Fundamentals • Microsoft Office

• PowerPoint

• Notepad

• Wordpad

• Ms-DOS

• Researching Online

• Internet Searching

• How to send an email

• Creating an email account

• Computer Networking

• Job searching online

• Write a Letter

• Write a Book

• Typing

• Thumbnail designer

• Blogging

• Affiliate marketing

• Social Media Marketing

• Web Analytics

• Email Marketing

• Convention rate

• Content Marketing

• Video Editer

2016

Wings College daultala, Punjab Pakistan

Intermediate in Commerce

I. COM

2020

Islamic intenational University Islamabad

Becholer in Management Science

Languages

English — Professional

Urdu — Professional

Punjabi — Professional

Hindi — Professional

Arabic — Intermediate

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About My Self

I help my self because I know God help those who help themselves. I trust on Allah Almighty & on myself. Nothing is impossible for me to do in this world because everything is just put in my mind to it and maintain a positive attitude. Everything is depend on thinking. I have possitiv thinking always. I'm very happy person. I love humanity. I like truth. I like the beauti of nature. I love myself & I love all good humans In this world. I wana doing job because I really wana do something special for myself, femily, friends, poor peoples & honest peoples In this world. I'll create of my own business very soon in Sha Allah but first of all I need job to bear mine all expence. If you have any suitable job for me then please send me a email on **********@*****.***

Or call me on +923*********.

Many thanks,

Allah bless u always & give u

sucessfull & happy life in this world.

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