Social Media Administrative Assistant

Michelle M Daviero

*** ******** **** *********, ** 12302 518-***-****

***************@*****.***

Motivated office professional with experience working in fast-paced environments that demand strong organizational, technical and interpersonal skills.

Experience:

DePaula Auto Group- Chevrolet; Albany, NY (June 2019- April 2020)

Executive Administrative Assistant

●Provide High-Level Administrative support to the Vice President of Sales and Marketing, and Sales Managers

●Manage Calendar Events, and Emails

●Arrange Conference Calls, Meetings, and all Corporate Travel

●Assist Sales Managers in setting sales goals for monthly Forecast Objectives

●Train and Supervise lower- Level Clerical Staff

Capital Luxury Cars-Land Rover Jaguar; Albany, NY (May 2018- April 2019)

Sales & Leasing Consultant

●Greet and actively listen to customers to uncover purchasing needs and provide recommendations based on automotive requirements.

●Use consultative sales process to match customers with vehicles suiting their needs.

●Research new automotive releases via the internet, to maintain knowledge on new products and trends

● Maintain contact with customers via email, phone calls and regular updates on promotional offers

●Inform customers on associated dealer services, products and warranties

Mohawk Honda; Glenville, NY (May 2015- March 2018)

Showroom Coordinator

●Managed a high volume car dealership showroom

●Daily Operations Coordinator, supported the sales team in the meet and greet process

●All level of customer service, satisfaction, and customer retention

●Creative use of social media, public relations, and community involvement

●Process all money transactions with point of sale

●Administrative duties including; processing new car requests, new car log in, and posting payments

●Perform daily data entry using Microsoft programs and Excel spreadsheets

PF Management Group; Rotterdam, NY (2013-2015)

Executive Administrative Assistant

●Managed 17+ area Planet Fitness locations

●Daily Operations Coordinator, supported regional and general managers

●Proficient with Microsoft Excel, Microsoft Word and knowledge of ABC Software

●Provided support for CEO/ Owner of multi-million dollar entities and joint ventures

●Vendor management lead for all current and new Planet Fitness facilities

●Payroll process lead for employees of 300+

Podiatry Associates; Niskayuna, NY (1996-2013)

Administrative Support

●Provided discreet administration and reception services for multiple physicians (HIPAA) compliant

●Managed communications via email, phone calls and mail correspondence

●Performed general clerical duties including copying, scanning and faxing

●Collected and posted daily patient and insurance provider payments

●Managed high volume of phone calls and scheduled appointments

Education:

Bishop Scully High School Amsterdam, NY (1989)

Lasell College Newton MA (1992-1994)

Contact this candidate