Food Service Customer

Zin Mon Aung

E-mail ******.****@*****.***

Location AL Noor building No 505

Mobile +971*********

PROFESSIONAL SUMMARY:

Outgoing Waitress offering extensive knowledge ofhospitality etiquette, food preparation and superior customer service. Organized, independence professional offering over five years experience in the food service industry .Detail-orientated with strong time management skills and ability to learn new tasks quickly.

Core Skills:

Customer service Complaint handling

Order taking Health & safety

Table service Events

Career Summary:

Counter Sales

Autogrill /Host International at the Airport

September 2019 – September 2020

Greeting customers and taking orders

Processing Payments

Assisting customers with queries and providing solutions quickly

Possessing excellent product knowledge to inform and increase sales

Following upon orders to prevent delay and frustration

Cleaning the customer area during quiet times to ensure a neat appearance

Ensuring that each customer leaves the store satisfied Waitress

Lobby Lounge at the Sedona Hotel

January 2015_May 2019

Dealing with a high volume of customers taking orders and serving a range of drink at the bar

Preparing a wide range of cocktails and ensuring speedy service during busy periods

Handling complaints to provide positive solutions for customers and bar

Managing stock levels behind bar and ensuring barriers are replaced when needed

Opening bar in morning and closing in evenings adhering to security policies

Waitress

Brasseries International Restaurant at Sedona Hotel September 2011 _January 2015

Meeting and Greeting customers, building strong

relationships and taking orders

Communicating with kitchen staff,relaying special requests and feedback

Advising customers on meal choices and drink pairings where possible

Serving a range of drinks and food whilst continuing to build customer rapport

Resolving complaints to achieve positive solutions for customers and restaurant

Maintenance and cleaning or restaurant tables,chairs and decorations

Communication with host and bar staff to ensure continuity of service for customers

Opening and closing of restaurant and bar area, setting up and cleaning equipment

Education:

Graduated with B.SC physics from Meiktila University Certificate Star Resources Hospitality Management Academy Personal information

Birth Date Aug 26,1986

Height 5’ 1”

Weight 100 Lb

Nationality Myanmar

Religion Buddhist

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