Social Media Support
Resume:
Retirado, Paola Camille A.
Objective: To become a trainer in your company and
improve my skills through any given tasks supported. 989 Sunrise cor. Belmont Street,
Brookside Hills Subdivision,
Brgy. San Juan, Cainta, Rizal
**************@*****.***
EXPERIENCE
Concentrix Philippines, Quezon City— Trainer II
August 23, 2018 - Present
Full Potential BPO Inc., Ortigas — Level 1B Technical Support Representative
May 5, 2015 - July 13, 2018
QSCV Corporation (McDonald’s, Filinvest, Antipolo — Service Crew
November 2013 - June 2014
EDUCATION
Pamantasan ng Lungsod ng Marikina,
Bachelor of Arts in Communication
June 2014 - May 2015
Polytechnic University of the Philippines
Bachelor of Arts in Journalism
June 2013 - November 2013
Marikina Science High School
June 2009 - May 2013
Kalumpang Elementary School
June 2003 - May 2013
SKILLS
Accounts and Billing Support
for Microsoft Xbox
Trainer for Xbox Phone, Chat
and Email Support
Social Media Support
(Trainer) for Microsoft
Windows, Office, and Xbox
Technical Support
Representative handling CCTV
systems
Microsoft Office, basic and
advanced processing
Multi-tasking
C++ and JavaScript
Programming
Basic / Mid-advance for
Microsoft software
Email processing
Live chat support
AWARDS
Top Agent
Full Potential BPO
Top Agent
Concentrix Ph - Microsoft
Xbox
Student Leadership Awardee
Marikina Science High School
Scholar of the Year
Marikina Science High School
Dean’s Lister
Pamantasan ng Lungsod ng
Marikina
Best Scriptwriter (Theater
Class 2014)
Pamantasan ng Lungsod ng
Marikina
Best Director (Theater Class
2014)
Pamantasan ng Lungsod ng
Marikina
LANGUAGES
English, Filipino
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