Customer Service Contact

Introduction Letter

Dear Sir/Madam

The following substantiates my reasons for applying for the advertised position. Through my different employment and life experiences I have acquired the skills necessary to communicate with people from all walks of life. I am a friendly and easy to approach individual and I believe that honesty and loyalty are characteristics that will keep you moving forward.

I enjoy a challenge and thrive on new opportunities. Every task handed to me for completion I attack with enthusiasm and I don’t cease until I have completed the task successfully.

Service is about people. The most important factor in any business is people. In a receptionist position you are the first point of contact to a client, be it telephonically or face to face. How you treat the client determines how they view the professionalism of the company.

People’s dedication and communication to the company makes it successful, while personal goals and objectives become attainable. I know that my 100% commitment and dedication towards all tasks will prove to be an indispensable asset to your organization.

I truly believe that we would never really know where our true potential lies until we are given the opportunity to explore them. Your favorable consideration to my application will give me that opportunity.

Many thanks

DELISILE NKOSI

CURRICULUM VITAE

OF

DELISILE

LANDY-LINAH

NKOSI

Curriculum Vitae of Delisile Landy-linah Nkosi

PERSONAL DETAILS

Surname : Nkosi

Name : Delisile Landy-linah

Age : 27

Date of birth : 04/01/1993

Identity Number : 930**********

Nationality : South African

Cell Number : 082-***-****

E-mail : ***********@*****.***

Marital status : Single

Dependence : 02

Home language : Siswati

Other languages : English, Zulu and Pedi

Hobbies : Socializing, Cooking, reading books and Music

Driver’s license : No

Passport : Yes

Residential address : 016520

Msogwaba

1215

Postal address : PO Box 174

: Nelspruit

: 1200

EDUCATION

Last school attended : WEM Privet School

Highest standard passed : Grade12

Year completed : 2011

Subjects : See on Attached Documents

Name of institution : CTView Business College Pretoria

Course : Call center and Computer studies

Year Obtained : 2017

Other : World Bible School

STRENGHTS

Team player

Works well independently

Hard worker

Quick learner

Self motivated

Excellent communication skills at all levels

Ability to liaise with clients

Builds good relationships with staff and clients

Conscientious of deadlines

Copes well under pressure

Curriculum Vitae of Delisile Landy-linah Nkosi

WORKING EXPERIENCE

Company : RAGE Nelspruit Plaza Retail

Contact person : Nelly Store management

Contact number : 082-***-****

Position held : P27 Casual assistance, cashier, customer service

Duration : 2019 – Present

Reason for leaving : For permanent opportunity

Company : Mowana Spa Fourways Johanesburg

Contact person : Tania

Contact number : 076-***-**** / 011-***-****

Position held : Massaging therapist, face painter, meeting clients

Duration : January 2016 –October 2018

Reason for leaving : Part time job, looking for full time opportunity

Company : Secu tech SA

Contact person : MR Bill

Contact number : 067-***-****

Position held : Secretary, admin duties, e-filling

Duration : 2014

Reason for leaving : Was for 6 months contract

I DELISILE LANDY-LINAH NKOSI DECLARE THAT THE ABOVE INFORMATION PROVIDED IS COMPLETELY TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE.

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