ALEJANDRA FLORES

***** ***** ******* ***, *** Fresnos, Tx 78566 @ 956-***-**** @ adfzi6@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly qualified and board certified Family Nurse Practitioner driven to build strong relationships with

patients and families. Acts as a patient advocate to achieve the best possible health outcomes. Offering 7

years of Registered Nurse experience in service coordination and case management in palliative care,

complex care, and post hospital teams with STAR KIDS, CHIP, STAR, STAR PLUS and MMP members as

well as various floor nursing roles. Exemplary interpersonal skills and commitment to helping patients

receive effective care in line with preferences and standard as well as with insurance guidelines.

Medical evaluation

Chronic disease management

© Charting and clinical documentation

Care plan development

¢ Patient privacy

¢ Direct patient care

¢ Patient management

¢ Case management

© Medication Administration

¢ Insurance Knowledge

© Palliative Care

¢ Health Education

¢ Patient Care Coordination

¢ Patient Evaluation

¢ Laboratory testing

¢ Patient Care

¢ Preparing Treatment Plans

¢ Preventative care

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EMR / EHR

Patient counseling

Preventative health

Diabetes and nutrition education

Physical assessments

Strong clinical judgment

English and Spanish proficiency

HIPAA Compliance

Discharge Planning

Managed Care

Emotional Support

Disease Management

Infection Control

Lab result evaluation

Diagnostic Screenings

Treatment Planning

Interpreting Laboratory Results

Work History

Registered Nurse Case Manager, 10/2016 to Current

United HealthCare Services Inc. — Houston, TX

© Identified care needs of individual patients under the STAR, STAR PLUS, MMP, STAR KIDS and CHIP

health plans and coordinated responses based on physician advice, insurance limitations and procedural

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