Analyst Sales

SATHI RAUTH

509-***-**** • **.******@*****.***

Solution-driven business analyst with 7+ years of experience leading cross-functional teams in the development, documentation, analysis and delivery of business process innovations driving the attainment of business goals. Hands on experience in software development for fortune 1000 corporations, constantly exceeding client’s expectations in delivering top products ahead of schedules and motivating the team to consider change as the only constant. Seek opportunities to transform company practices into fresh, cost effective solutions leading more efficient operation. PwC (Global assurance, tax and consulting service delivery)- Tampa, FL. Nov 2019 – Present Sr. Business Analyst

Project is to migrate from Envoy to Phoenix service delivery platform and build centralized experience to automate and reduce up to 70% manual assignments by integrating with Google, Salesforce, Flex Forecast, Aura and EMT. Project implements both web and mobile experience for tax, assurance, IFS line of service for global ACs and CoEs.

• Functional Lead Business Analyst: Focusing on Camunda BPM & RPA platform for service and resource-based requests. Requirement gathering, creating user stories/PBI in MS Azure DevOps (VSTS) leading a team of 30+

(onsite-offshore).

• Process optimization: Drive workflow optimization strategy to reduce data synch time by 47% between Phoenix and Pricing and billing management platform.

• Mentoring project team: Leading technical hands on session for KT to new BA’s and sharing best practices, bi- weekly sprint release UAT demos to Business and Support.

• Multi team ownership: Owns both web and mobile app experience, plan and prioritizing feature backlog and grooming. Performed data analysis from multiple platforms to form business rules for the new system.

• Cross functional collaboration: schedule feature refinement calls, defects triaging and prioritization, prepare RTM and risk analysis document. Experience on prepare and oversight UAT, reviewing test deliverables and support business validation.

• Engagement analysis and Visualization: worked on analyzing business data different request types, to build insights and trends to make better business decision, identify service and process improvements. Foot Locker - New York July 2018 – Aug 2019

Business System Analyst

Worked on B2B/B2C E-Commerce platform integration with Sterling Order Management System (OMS), Inventory, Fulfillment and Supply Chain systems to designing seamless vendor and supply chain management experience for fortune Business Analyst

Solving Complex Business Problems and Fueling Multimillion-Dollar Revenue Growth Skills

• Requirement Gathering &

Analysis

• Build UML and Process flow

diagram

• User Acceptance Testing

• Product lifecycle management

• Joint Application Development

• Critical Thinking and Problem

solving

• Agile and Waterfall

• SCURM, KANBAN

• SDLC, Project lifecycle

management

• CRM Systems - Salesforce, MS

Sales

• KPI Dashboards, Reports

• IBM Sterling Order Management

System (OMS)

• JDA/Red Prairie WMS

• MS Azure DevOps (VSTS),

Jira, Rally

• MS Visio, MS Projects, Aha

• SQL, MS Excel, MySQL

Workbench, PG Admin

• Crystal Report, Tableau

• G-Suite products, Microsoft

Office 365

• MS SQL, Oracle, PostgreSQL

• OneNote, Evernote

Experience

500 clients. Analyze business process to define and implement business rules for vendors to reduce costs by 32%, improve performance by 21%.

• Define and create use cases and value proposition through market research and create metrics for data driven and value driven business decisions using SQL and MS Excel. Run reports line, pie charts and trend analysis reports.

• Cross-functional collaboration: Led planning meetings, JAD sessions with technical development teams for new implementation, functionality enhancements, application updates, performance issues and bug triage. Key liaison between business stake holders and technical team driving QA and product delivery.

• Requirement Gathering: Analyzed existing ERP and CRM (MS Sales) processes for vendors, identify process improvements, challenges and discuss with business stake holders to create new business plan, elicit requirements and define exceptions.

• Owned Process improvements: Conducted GAP analysis and data mapping for project implementation, develop RFP for vendor analysis, Managed Traceability metrics. Steel Connect, Inc - Waltham, MA. Oct 2016 - May 2018 Supply Chain Business Analyst

Worked on Steel Connect cloud-based supply chain management and logistics solutions that integrates with global payments, CRM, WMS and fulfilment systems.

• Analyzed technical specs for JDA Global Supply Chain application new functionality, enhancements, and fixes to streamline existing CRM process, workflow and data requirements to ensure accurate adoption.

• Achieved quality improvement and reduce logistics cost by 27% by leading and launching pilot program to optimize shipping lane choice, logistic provider, shipping event. Analyzed and build metrics to identify top carrier performance, benchmark transit and delivery time on JDA/ Red Prairie.

• Developed 100+ reports for 70+ global suppliers. Leveraging platforms like SQL, Excel etc. Help to strategically sourcing from all products and maintain inventory efficiency by 98%

• Proficiently assisted project managers, tech teams by clearly and concisely articulating business needs to technical features and functionality using INVEST. Create UAT schedule, prioritize and resolve open issues and participate retrospectives.

The Kroger Co - Cincinnati, OH Mar 2015 - Aug 2016 Business System Analyst

Worked on E-commerce platform for retail division of multi-channel retailer to developed modification for online and in store systems including supply chain management, merchandising reports inventory management and implemented system enhancements.

• Acted as SME: Kroger’s supply chain KPI and metrics to drive business change. Created requirement documents and use cases, process flow diagrams, UML for modules like IMS, WMS. SCM for Java based API interface.

• Process Improvement: Collaborate with business stake holders and tech team on enhancements, issues and defects, creating risk assessment document, tractability metrics and improvement of process. GoodYear India Pvt Ltd Oct 2012 - Dec 2014

Business Analyst

Build strategy and roadmaps for global online digital products that helps customer in strategizing buying methods, merchandizing, supply chain, logistic, inventory and POS.

• Agile SCRUM process to manage the sprint planning, backlog grooming, daily stand-ups and communication.

• Report creation and data validation: Performed data aggregation using SQL, MS excel, Business Intelligence analytics on sales modules, validated daily reports from POS, analyze and identify any inaccuracy.

• Single point of contact: Worked as a single point of contact tracking user story progress in JIRA, production issue resolution, maintained records of the activities of team.

• BTech (AIEMD, West Bengal, India)

Education

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