Haytham Abd El Basset Ali Mahmoud

adfzg7@r.postjobfree.com

Primary Cell: +965********

Secondary Cell: +201*********

OBJECTIVE

An experienced IT professional looking for a new challenging role in a reputable organization to utilize my technical, leadership and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector.

Excellent inter-personal and communication skills coupled with a friendly, flexible approach and a mature professional manner. EDUCATION B.Sc. in computer sciences, El Shorouk Academy, Egypt (2007) with Cumulative rate of appreciation: (Good).

Graduation Project: “E-Learning System”. With Rate of appreciation:

(Very Good)

CAREER

RELATED

EXPERIENCE

Honeywell Kuwait, IT Country leader KUW, EGY & IRAQ Enterprise Support & Enablement

(Since January 2016 To Current Time)

Responsibilities:

META Asset Management Coordinator

META Mobility Fleeting Manager

META Onboarding Leader

Working towards the growth of the organization across GCC

Frequent contact with internal employees and management at all levels regarding the delivery of IT infrastructure, mobility services and assets management

Lead IT support team to drive all SD modules & categories

Manage delivery of Honeywell IT service to the business within agreed SLAs/SLOs (Service Level Agreements / Service Level Objectives)

Participate of the 5S implementation plan

AOA for assets management – GCC

Operate all IT functionalities/Preparing budgets within area of responsibility in conjunction with the regional IT & country business leader.

CAREER

RELATED

EXPERIENCE

Honeywell Kuwait, IT Customer Service Delivery Team Lead- Kuwait

(Since April 2013 To December 2015)

Responsibilities:

Communicate with Honeywell leaders for achieving the global standard infrastructure across META

Frequent contact with internal employees and

management at all levels regarding the delivery of IT infrastructure services and application support along with driving a cost saving plan

Manage delivery of Honeywell IT service to the business within agreed SLAs/SLOs (Service Level Agreements / Service Level Objectives)

IT Service Continuity Planning working with IT Business Partners and management

Mobility Fleet Manager for Kuwait

AOA for assets management

Honeywell Kuwait, IT Administrator

(From February 2009 To April 2013)

Responsibilities:

Create & support operating system images and software updates for all Honeywell Kuwait employees, which allow them to quickly and securely deploy the OS, agents, AV, and hardware firmware/drivers with the integrated data applications.

Troubleshoot problems and resolve bugs within the network operating system and the hosted Honeywell system.

Day to day IT tasks such as software installation, Network trouble shooting, Maintenance to PCs, fault diagnosis and correction, arranging repairs and servicing for all IT hardware

Managing internal IT supplier list including negotiation on pricing to obtain the best value for money.

Prepares documents and reports to support studies & recommendations.

Prepare documents and procedures for IT internal activities to guide the technicians.

Asset management: Maintain and track inventory of equipment (laptops, PCs, printers, access points,

accessories etc.).

Scheduling upgrades and security backups of hardware and software.

Update Honeywell EMEA with new technologies such as Security and Anti Viruses for Honeywell Kuwait to maintain the standards of Global Honeywell Umbrella.

COURSES

Tailored Windows networking -Active Directory-Fault Tolerant Ethernet

HOS Bronze Certificated – Honeywell Operational Excellence Program

Various set of IT, Leadership, Change Management, Coaching & Safety trainings

A+ 2012Procedures and Professional IT Communication

Process Control Network Design Implementation

Security Incident Handling Implementation

PME certified (PM College – August 2015)

6-Sigma Green Belt Certified

PMP preparation training course

Honeywell talent program award

ITIL V2 Foundation Training

Projects

Reference Baghdad IQ06 Infrastructure Project (May 2019 – March 2020) LAN, WAN, WLAN Refreshment (Cisco Equipment)

Cabling Structure LAN Nodes – WLAN Nodes

Egypt EG06 Infrastructure Project (April 2017 – March 2018) LAN, WAN, WLAN, IPT System (Cisco Equipment)

MPLS + SDWAN VPN (locally sourced Internet for SDWAN) Cabling Structure LAN Nodes – WLAN Nodes

ISDN Circuit - Cisco call manager

CAREER

RELATED

EXPERIENCE

Military Service, Information Technology Department

(Arrc hospital for armed forces),

from (December 2007) to (December 2008)

Responsibilities: (Data Entry - Maintaining - Networking). Egy Net “Etisalat Egypt”, Technical Engineer

Cairo, Egypt (May 2007) to (December 2007)

Responsibilities: Installing and maintaining

Apex, CNC Intern Technical Support

Cairo, Egypt, from (May 2006) to (May 2007)

Responsibilities: Installing and maintaining

SKILLS

Personal

Data

Kuwait City Office Infrastructure Project (July 2016 – July 2016) LAN, IPT System (Cisco Equipment)

Cabling Structure - LAN Nodes

Cisco 2900 Series Call Manager

PRI ISDN circuit

Mina Abdullah Office Infra Project (May 2014 – May 2014) LAN, WAN (Cisco Equipment)

Cabling Structure - LAN Nodes

Dell File server (WINTEL-UNIX-Library Tape)

Language Skills:

Arabic: Mother Tongue.

English: Fluent Spoken, Written and Reading

Technical Skills:

Cisco LAN/WAN/WLAN Infrastructure Projects

IPT Telephony System (Cisco – Avaya – Alcatel)

Cabling Structure & revamping

Diagnosing Faults and testing hardware

Installed hardware components and software programs

Excellent knowledge of Operating Systems/ platforms

(windows 7 / windows 10/windows server 2008)

Excellent knowledge of Microsoft Office Package

Enjoys keeping of the latest technological advances in Computers (hardware and software)

Internet, Data & ISDN Circuits

Managed printing services

Assets Management

Mobility Fleeting

File Servers

Date of Birth: January 7,1987

Place of Birth: Cairo, Egypt

Nationality: Egyptian

Military status: Completed

Address: Jabryia – Block 5 – Kuwait

Contact this candidate