Janet L. Makela

C: 510-***-**** • adfzej@r.postjobfree.com • Fremont, CA 94538

http://www.linkedin.com/in/janetmakela

http://www.linkedin.com/pub/janet-makela/a/218/918

Project Manager – Project Coordinator

-Exceptionally competent Project Manager/Project Coordinator with extensive experience in managing both domestic and international external suppliers and manufacturers. Organized, take-charge team leader who prioritizes multiple tasks that demand aggressive deadlines with shifting priorities.

-Uses interpersonal skills to foster good communication and valuable working relations with internal cross-functional teams, and external stakeholders. Positive, assertive, and persistent team leader who is keen to

succeed. Inspires confidence that complex projects can be completed above expectations.

-Takes initiative as a persuasive negotiator who analyzes critical support requirements and drives performance improvement. Uses advanced technology to enable accountability for data capture.

Document Writer ~ Government Contracts ~ ISO 9000

Offshore Outsourcing ~ Policies and Procedures ~ Pricing

Root Cause/Corrective Action ~ PMP ~ MS Project/Office

Career Highlights

Peacock Construction/Lafayette/Project Coordinator – 04/2019-04/2020

Through effective communication and interpersonal skills, work with both clients and internal team members to:

Support Project Managers via preparation and execution of work agreements and change orders in Sage. Distribute/track agreements/change orders via DocuSign. Enter marketing/project information in Coessential.

Prepare monthly invoices and distribute monthly billing reports.

Obtain new/updated Certificate of Insurance from subcontractors.

Create and monitor Schedule of Value, Master Agreement and AIA contracts.

Audit contracts in job folders for completeness

Design Electric/Pleasanton/Oakland/Project Assistant – 08/2018 – 01/2019

Provide support to Project Managers.

Prepare and execute agreements, purchase orders, change orders and other project related documents.

Coordinate and compile project close-out material for General Contractors.

Responsible for setting up and maintaining project files.

William Lyon Homes/San Ramon/Project Coordinator – 02/2018 – 08/2018

-Manage contracts for consultants.

-Support Forward Planning/Project Managers as required.

-Focus on pre-acquisition contract creation/execution for potential new build site’s.

-Process contracts/invoices. Coordinate obtaining plans/drawings for Project Manager.

-Member of National Notory Association.

Security Vault Works/Hayward, CA/Project Coordinator 02/2016 – 03/2018

-Provide support for daily project updates to large national customers.

-Gather, review, and processes site completion photos and documentation. Post/email completion photos to customers and appropriate job folders.

-Handle installation update calls from field crews and subcontractors. Relay daily project updates.

-Provides administrative tracking documentation for project deliverables and completion dates.

-Escalates technical problems to Senior Project Manager.

PetersenDean Roofing and Solar Systems/Sales Customer Support, Fremont, CA 12/2014 – 01/2016

Process new sales orders through approval and release to operations. Ensure data integrity through managing reports/corrective action and motivating sales to deliver clean contracts. Identify and escalate as necessary. Manage cancellations and ad hoc actions as required

SolarCity Product Launch Coordinator/Customer Care, San Mateo, CA 08/2012-01/2014

First point of contact after sale of a solar system to complete welcome call, qualify/disqualify job and schedule appointments for site audit and energy evaluation, within 24 hours of sale. Confirm savings, installation timeline and overall project expectations as well as customer obligations. Support auditor’s schedules, vacations and training. Assign project manager as required.

Career Highlights – Sun Microsystem/Oracle 1986-2011

Program Manager/Project Coordinator, WWOPS Supplier Engineering, 2004 – 2011

Traceability

Developed processes to monitor product reliability through tracking product availability and quality data. Traceability supports rapid location, containment, and replacement of potentially suspect products. Worked through all aspects of the product life cycle and within the customer-to-vendor supply chain to minimize quality issues and drives best in class.

Cross functional team lead responsible to drive improvement should suppliers measured 12-month hit rate of 98% drop to ensure that contract requirements are met. Provides traceability data for thorough assessment of performance and quality. Enables Production and Quality to define root causes, provide corrective action and implement preventive action.

Field Replaceable Unit Tracking

Served as World Wide Operations representative and External Manufacturer liaison for compliance to Field Replaceable Unit Identification data requirements. Achieved quicker diagnosis, better system configuration, and provides failure information. Results are faster, more reliable, problem containment, and effective response for customer issues.

Advance Quality Planning

Used web-based tool to provide consistent and comprehensive quality requirements to Sun/Oracle's Suppliers with change notifications, and a controlled vehicle for Supplier response. System enables suppliers to meet contractual obligations.

Product and Part Change Notification Champion for two organizations

Monitored and alerted Part and Process Change Notifications owners of proposed changes to processes or products resulting in use of only current product to ensure quality at all times.

Project Coordinator, WWOPS Supplier Engineering, 2001 – 2004

Team member responsible for implementing numerous programs with external manufacturers and suppliers. Supported organization by ensuring compliance to ISO standards. Guided customers and potential customers for onsite tours to view manufacturing processes from end-to-end.

Led engagement of three external manufacturers and eleven direct suppliers to deliver quality data through serial number/date/lot code traceability of products throughout the supply chain.

Saved $100K+ of ongoing overhead expenses by establishing five Secured Communication Centers at supplier sites. Managed the transition with minimal disruption while maintaining quality standards for ongoing business.

Retained ISO Certification by managing internal audits of all organizations in operations annually.

Organization representative on Quality Management Steering Committee to define methods to track and maintain quality records and develop new process maps.

Project Coordinator, WWOPS External Manufacturing, 2000 – 2001

Created consistent processes and procedures for all external manufacturers to ensure consistency in reporting of quality data, auditing and capabilities. Handled internal ISO audits and conducted manufacturing tours. Documented requirements that supported a smooth transition as Sun moved majority of manufacturing to external sources in China, Thailand, Mexico, and Europe.

Project Coordinator, WWOPS Engineering, 1998 – 1999

Coordinated, scheduled and reported on system board testing in the New Product Test Engineering Group (NPET) by ordering materials, scheduling multiple product team requirements to meet test time, scheduling oven time, and coordinating support team availability.

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