Medical Manager
Resume:
Areas of Expertise
Health Care Management
Ensuring Service Quality
Analytical Skills
• Strategic Communications
• Patients Relations & Satisfaction
Medical & Dental Licenses
Medical Practice License as a General Dentist 2008 Ministry of Health. Saudi Arabia
Saudi Practice License as a General Dentist 2007
Saudi Commission For Health Specialties .Saudi Arabia Professional Experience
Asst. Medical Director March 2017- Until Now
Dr. Sulaiman Al-Habib Medical Group, Al-Rayyan Hospital. Riyadh. Saudi Arabia
- Assist Medical Director in credentialing & privileging of physicians of hospital with a view of ensuring best possible clinical care and outcomes to patients.
- Support Medical Director in his effort towards developing a professional working culture congruent with vision, mission, values and clinical standards.
- Assists MD to work continuously & consistently towards high standards of clinical outcomes and positive patient experience through implementation of best practice, clinical audits, reviewing findings of mortality/morbidity meetings, and influencing physicians to recognize & respect the perceptions and responses of patients.
- Collaborate with heads of departments and senior managers to develop multi-professional working environment for continuous improvement of system.
- Work with the physicians for developing protocols & guidelines based on evidence based practice for uniformity in standards and practices.
- Ensure medical records are updated & maintained on continuous basis by Physicians.
- Attend, settle or solve patient complaints within specified time and contribute to investigation. Medical Administrator March 2015-March 2017
Dr. Sulaiman Al-Habib Medical Group, Al-Rayyan Hospital. Riyadh. Saudi Arabia
- Providing guidance and leadership for performance guidelines, keeping healthcare offices running efficiently, monitoring quality and appropriateness of medical care, ensuring the facility delivers the highest quality care to its patients and responsible for maintaining a profitable business. Dr. Osama Kilani
-Medical Administration
-Healthcare Leadership
Date of Birth: 10 Jan 1984 Nationality: Syrian Gender: Male Mobile: +966********* Email: *****.******@*****.*** Marital Status: Married
- Handling the administration of patients’ records, public relations, clinical complaints and addressing emergency issues.
- Compliant with all laws and regulations related to ensuring the facility which requires knowledge of medical terminology and procedures.
- Developing and managing a budget, including presenting monthly financial reports to practice staff with the support of administration, and managing patient fees and billing.
- Creating employee and faculty work schedules and maintaining up to date records on the organization’s services.
- Managing community relations, representing the organization by meeting with investors or serving on a board of governors or attending conferences and managing staff relations and/or representation with government agencies.
- Facilitating communication between physicians, nurses, and other members of the medical staff and their department heads and arranging standing meetings (board, committee, etc.)
- Managing strategic development by Overseeing clinical peer review, overseeing documentation and care planning and developing policies and procedures.
- Managing staff by recruiting new applicants, supporting their education and handling their behavior and impairment issues.
- Stay updated with technological improvements and new administrative tasks (processes, systems and technology) and adaptable to an ever-evolving environment. Chief Operating Officer June 2011 – March 2015
Pearl's Smile Medical Group. Riyadh. Saudi Arabia
- Design and implement business strategies, plans and procedures
- Set comprehensive goals for performance and growth
- Establish policies that promote company culture and vision
- Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
- Lead employees to encourage maximum performance and dedication
- Evaluate performance by analyzing and interpreting data and metrics
- Write and submit reports to the CEO in all matters of importance
- Assist CEO in fundraising ventures
- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
- Manage relationships with partners/vendors
Medical Director June 2008 – June 2011
Pearl's Smile Medical Center. Riyadh. Saudi Arabia
- Attending standing meetings (board, committee, etc.)
- Developing and managing a budget, including presenting monthly financial reports to practice staff with the support of administration
- Monitoring quality and appropriateness of medical care
- Providing guidance and leadership for performance guidelines
- Developing policies and procedures
- Managing strategic development
- Overseeing clinical peer review
- Overseeing documentation and care planning
- Managing physician relations and/or representation
- Handling clinical patient complaints
- Addressing emergency issues
- Supporting physician education
- Managing community relations
- Handling physician behavior and impairment issues Purchasing Manager August 2007- June 2008
Pearl's Smile Medical Center. Riyadh. Saudi Arabia
- Managing the Purchase Department by working alongside to the Inventory Department to keep the necessary materials/products/machines needed to run the business and carry the daily operational process.
- Screening the market for the best available deals in terms of quality and cost to get the best deals from the suppliers to increase cost saving and profit.
- Maintaining a close relationship with the suppliers to grant better deals, a short response time and services. General Dentist April 2007 - August 2007
Pearl's Smile Medical Center. Riyadh. Saudi Arabia
- Working as part of a dental team.
- Practicing a full range of dental treatment on patients to help them maintain oral health by spending clinical hours and using specialist equipment.
Education
MSc Healthcare Leadership Ongoing
University of Liverpool
B.S in Dentistry 2006
Al-Baath University. Hama. Syria.
Spoken Languages
Arabic ; Native Language
English ; Very Good, Speaking and Writing
Personal Experience
Ability to concentrate for long periods
Attention to detail
Communication Skills
Computer Skills
Leadership & Team Motivation
References
Abdulrahman Al Adel, CEO of Pearl’s Smile Medical Group, Mobile No. 056*******
Basel Atli, Finance & Claims Manager at Pearl’s Smile Medical Group, Mobile No. 054*******
Dr.Waseem Najm, Asst. Medical Director at Dr. Sulaiman Al-Habib Medical Group, Mobile No. 056*******
Badriah AlEnzi, Asst. Patient Services Manager at Dr. Sulaiman Al-Habib Medical Group, Mobile No. 053*******
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