Store Manager Sales

SANJAY KUMAR

Mob: 981*******

Email ID- *******@*******.** (company), ************@*******.*** (Personal) Objective: A self-motivated & confident professional who likes to excel with committed professionalism. Willing to work in a globally accepted environment which provides an ample opportunity to inherit the qualities & necessary skills to lead from the front. An excellent team player having a positive attitude. Ultimate aim is to constantly endeavor to accomplish the destined goal.

Educational Qualification

● Post Graduate diploma in Business administration, London College of commerce, UK

(2010)

● Graduate in Retail and Marketing, Delhi university (India) (2008) Work experience

SUBWAY

Business Consultant/BDA CERTIFIED TRAINER MARCH 2018 to TILL DATE Delhi NCR area/UP/Uttarakhand/HP

Roles & Responsibilities

BUILDING SALES & PROFITS: Evaluate how the restaurant is performing compared to SUBWAY policies and procedures, analyze sales and cost data and provide specific customized direction to improve in these areas.

BUILDING RELATIONSHIPS: Coach and counsel franchisees to reach individual store and territory goals. Train franchisees, managers, and store employees with regard to Company goals and initiatives. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and HQ employees.

BUILDING STORES: Help to determine the readiness of the location to open based on their assessment of the operation Assist with the opening of all new SUBWAY locations as outlined by the Company. Complete an opening Evaluation, opening photographs, and opening hours log and submit to HQ within the required time frame.

SELF-DEVELOPMENT: Applies designated training programs to develop new skills. Participates in all scheduled training classes, including on-line ZOOM training. Available to travel on an occasional basis to training sessions with in territory, field meetings, conventions, and staff meetings.

SUBWAY JAN 2012 to FEB 2018

AREA Manager/ IN-Store Franchise trainer

Gurgaon, India

Roles & Responsibilities

● Train New franchises, shift managers, assistant managers, and managers on operational excellence. Helps to develop new hire orientation programs and reward programs, monitoring training processes to ensure quality training of employees.

● Developing and maintaining store benchmarks for managers and assistant managers.

● Supervise managers and staff in the geographic area to ensure compliance with company standards.

● Ensure that correct operational procedures are followed and takes corrective measures if necessary.

● Work with staff to achieve sales targets, using available reports to identify opportunities.

● Support local and national marketing initiatives. SUBWAY OCT 2009 to SEP 2011

Store Manager

Notting hill gate (Portobello road), London, UK

Roles & Responsibilities

● Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.

● Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office.

● People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and Rota’s.

● Work to ensure hygiene standards are maintained and that the restaurant complies with health and safety regulations.

● Ensure high levels of customer service are maintained, Implementing company policies, procedures, ethics, handling customer complaints and queries.

● Preparing reports and other performance analysis documentation; reporting to and attending regular meetings with area managers or head office representatives. Skills

● Planning and organizing- Refined planning and organizational skills balancing work, team support and ad-hoc responsibilities in a timely and professional manner. .

● Good communication skills- Having global exposure of interacting and engaging with guest and business owners.

● Good Leadership- Recruited trained and motivated teams successfully during previous assignments.

● Technically Sound- Microsoft office first aid qualified. Languages

● English, Hindi, Punjabi, Marwari, Haryanvi.

Interests

● Reading novels, presently- Carve your life by Dr Prem Jagyasi. Personal Detail-

● Name- Sanjay Kumar

● DOB- 03-04-1986

References available on request.

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